1. LensCrafters

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Wausau, WI

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LensCrafters

3.0 (2 reviews)
Open • 12:00 pm - 6:00 PM
Updated over 3 months ago

Services - LensCrafters

Eyewear fitting

Eye exams

Retinal imaging

LensCrafters Photos

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8 years ago

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Matthew W.

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11 years ago

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Ask the Community - LensCrafters

Rib Mountain Eye Care

Rib Mountain Eye Care

1.0(3 reviews)
2.3 mi

If I could give negative score I would. I would not recommend going to this business. Both my…read morehusband and I went to get glasses in January of 2023, I had to have my glasses redone 4 times before they were wearable. Not perfect, I still have issues, but they were better than my old glasses so I kept them. My husband on the other hand had his lenses replaced 6 times....yes, 6 times and they still were not right. He drives truck and could not see road signs, saw double and could not see to back up the semi. So, he took them back and asked for our money back and they refused! They said they made them to his specifications so they would ntot give him his money back. I am honestly floored. So now we have no glasses and no refund!! That doctor there doesn't know what he's doing. I've worn glasses almost my whole life and never had this issue. The manager there is nasty, nasty, nasty. They talk negatively about patients while other patients are there also. Heard that on several occasions. DO NOT GO TO THIS PLACE!!!

Be aware!!!! Know what you are paying for ahead of exam. We have a $10 copay. Expected to only to…read morepay $10. They performed an extra retinal screening exam that costs extra $39. They DID NOT ask before if we wanted this done. The receptionist knew we only wanted to pay the $10 copay because we tried to pay it before our exams. This is deceptive and has been reported to our insurance co. Since there was two of us, walking out our bill was $98 instead of $20. We will not be returning because of this.

LensCrafters - opticians - Updated October 2026

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