A great, cheap way to get glasses. I hate to get glasses from my optometrist because they're so…read moreexpensive there, and I only wear them on weekends anyway. Here, they have awesome service and a nice selection. There are several racks filled with glasses made in every style and material. On my first shot looking around the store, I found the perfect pair. Usually they are very punctual, but this time there were complications with keeping the lenses in the frames, so a new part needed to be ordered. I have a really strong prescription, so it's to be expected that there would be some issues to begin with. In short, I will have my glasses in tomorrow afternoon. The woman helping me even told me when the shipments come in, which aided me greatly in planning my errand running.

Super helpful staff! Every single person there is knowledgeable and wonderful and the value for…read moreprogressives are fire!

Dr. McDonald is the best doctor I've ever been to. He patiently listened as I explained symptoms…read morethat I was experiencing and, even though he'd never heard of anything like it, he did some testing and helped me sort out what might be going on. He has excellent equipment that helped him diagnose my macular degeneration early. He is kind and empathetic and takes a lot of time with each patient. I never feel rushed and I always feel like I can ask any question. His staff is wonderful as well. I highly recommend Dr. McDonald.

Really liked Dr McDonald at first. They made my glasses wrong and instead of fixing it he kept…read moredebating me over and over. Turns out his office manager optician got the wrong pupillary distance and that threw everything off. I had to bring them an accurate PD from another eye doctor before they would remake them. Before that he made me come in for another eye exam and when it was slightly different he berated me for wasting his time. They wasted my time and I found out later that it's normal to have slight variations in vision exams based on the time of day, fatigue etc. The issue was not my eye exam; the issue was the pupillary distance. I think he didn't want to lose any money remaking the glasses so instead of just doing that he thought he would attack me until I gave up and stop telling them I couldn't see out of the glasses. This is the dark side of this office that you won't see until someone screws something up. I didn't know anything about pupillary distance or eye exam variation or anything because I never been to a place where I experienced something like this. If his office manager, who I see from some other reviews has been rude to other people as well, had not measured my PD wrong none of this would have ever happened and I would have just thought he was a great guy and it was a great office. But as the saying goes, customer service begins when something goes wrong. They messed up and they bullied me. It was a horrible experience.

After the office manager Kiley became involved my issue was promptly resolved at no cost to me…read more Two new progessive sunglass lenses were fabricated by Ian at the Alvernon & 5th office. He installed them today at no charge to me. Great result due to Kiley and Ian.

Eye exams thorough, knowledgeable, and professional. Easy to communicate. These strengths carry…read morethru with the Optitions on your eyewear.

Thank you Costco optical !! You saved the day with letting…read moreme use your eye rinse solution ( 3 times )during Sunday shopping . It finally cleared out my eye sooo grateful for your kind help. ( sunscreen in eye couldn't see ) The optometrist offered to help if I was willing to wait as there were patients " waiting . The optical department is always so busy and I've heard nothing but great things about it .

Very satisfied with service and value. Selection of was satisfactory. This is the second st of…read moreglasses I've had there and quality is exceptional.

Dr. Wanon and his staff are fantastic. I was able to book a same day appointment, they took my…read moreinsurance, and the exam was thorough but efficient. Happy to support an independent practice/small business.

I chose this location as it is closer and they are open on Saturdays. It's a small office, but they…read morehad some decent higher end selection of glasses. The eye doctor was nice and quickly did an exam, but I didn't appreciate the diabetes lecture. If I wanted that, I would've visited my mom. Unfortunately, nobody contacted me that my glasses were ready for pick up. It had been three weeks! I spent A LOT of money on my glasses and that is really disappointing and unacceptable service.

The optometrist, a guy who's name I can not recall was the best ever. Very kind and uber…read morecompetent. The gals up front were great as well. makes up for the very bad experience I had at Alvernon Optical on Sabino Canyon Rd about 4 years ago. I will always go back there from now on.

Well, after two years from my first review or which was a terrible one I thought things would…read morechange my wife and I got an exam excellent optometrist on Friday after a month of waiting for a phone call that the glasses were done since March 24 and we went April 24 to pick them up. Bottom line is the floor people have no customer service they are rude and really don't care. This is the second time it's happened and I don't know if they're just because of the first review this time because the first review was horrible as well just horrible. I would not recommend Alveron optical on Campbell. I did call Alon optical on fifth and Alvernon, which originally was my spot, but I chose them cause it was easier location. Miranda was very helpful. Listen to me and she will reach out to the manager at Campbell store, the rudeness of personnel does not sit well with me and my wife and this is the last time they got our business there can't say enough about the rudeness. They said we don't wanna hear about it. They could've give us an explanation of why it took a month to get glasses what they had told us two weeks at the end. They said they called but never left a voicemail and never reached out again. They just assumed one call. We did it all one call ever on optical on Campbell. Your personnel sucks.

Optometrist was very thorough. Optical shop was good as well, and had a…read more large selection.

This is the worst staff i've ever encountered in an optometry office. Two were rude and one lady…read morejust seemed unclean.

Tucson Optometry has been a great experience for me…read more I went in when I decided to get contacts and also had my eyes checked for glasses. I ended up skipping the glasses for now and just getting the contacts, but the whole process was really easy. I had previously gone to another office where the optometrist just wasn't my vibe, so I kept looking and found Tucson Optometry. I'm glad I did. On my first visit I met with Dr. Jamie Hiscox and immediately felt at ease. She is so personable. I've now seen both optometrists there and really like them both. They're knowledgeable, patient, and have a calm, straightforward approach that makes the appointment feel comfortable. The pricing is affordable, the service feels honest, and the whole office has a friendly, welcoming atmosphere. I would highly recommend going here if you need an eye exam, contacts, or glasses. It's been a really positive experience each time

I've gone here for my eye exams since 2021. This year I attempted to change an appointment…read more Called twice left two messages. Never received a call back. Sent a text to cancel the appointment and they did respond via text. Decided not to go back and seeing another eye doctor to whom I can actually speak with on the phone.

Pam at Custom Craft Lens is very knowledgeable and professional…read more She corrected my gas permeable contact lenses for more distance. Did not have to wait long. You have to call her first and make an appointment. Leave a message and she will texted you back fairly quickly and asked when I wanted to come in. Amazing she was able to get me in the same day. Thanks, for the awesome quick service"

To be honest, I am not sure how many different services Custom Craft provides. I have been there…read moretwice now to have my gas-permeable contact lenses polished and the service has always been excellent.