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    Eyemart Express

    3.4 (19 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

    Services - Eyemart Express

    Eyewear fitting

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    Excellent sale!
    Jen H.

    This is definitely the place for me!! My peeper's mean everything to me. I don't take anything for granted especially my eyes. I have been going to Foreyes for what I thought were reasonably priced glasses ( when you want extra pairs, or have no insurance), however they were starting to get out of control with misinformation and lack of accountability. I had to find another place to go quick pronto, especially since my prescription changed which rendered my other glasses useless!! (Foreyes refused to adjust my prescription, even though it had been a couple of months since my purchase, but I digress) One of my spirit children recommended this place, and I'm very happy with my purchase. The staff was friendly and accommodating, I purchased 2 pairs of lined bifocals for a total of $79 ( they don't accept my insurance, but for the price it was not a deal breaker), my glasses were completed in 45 minutes!!! The best part of everything was that they got my bifocal line perfect!! (Foreyes hasn't mastered this for me). It's extremely important for all aspects of my readers to be on point and they checked of all the boxes. Don't take my word for it, go check them out.

    Sati A.

    Brought my mother her to get new glasses...what great selection of eyewear!! I am thinking of coming back to get a pair for myself!! The glasses are sent off, so you may have to wait a week or so, Butt here is free text alerts. The staff are super friendly and helpful.

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    2 months ago

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    9 months ago

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    5 months ago

    Excellent customer service and products! Caring and qualified staff! Definitely highly recommend them!

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    2 months ago

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    Ask the Community - Eyemart Express

    Short Pump Family Eye Care - Dr. Mia N. Fripps

    Short Pump Family Eye Care

    4.8(27 reviews)
    0.1 mi

    Dr. Fripps is great! I found her practice last year in searching reviews of course, and even better…read morethat it was close by and convenient. It's always very easy to schedule appointments and you can literally take a visit on a lunch break, as she is efficient and honors appointment times. So much respect for doctors and practices that try their best to stay on time and respect your time as well. All of the staff are friendly, they do a great job explaining what to expect, and it's no frills billing that you pay during your appointment time. Aside from my routine eye exams, Dr. Fripps has excellent chair side manner and holds space for you to address any questions or concerns you may have with your eyes. Then not only does she make recommendations, but also tries to give 2-3 recommendations in varying price points and locations (online vs retail) for whatever budget you may be hoping to stay within. This is one of those places you almost wish you visit more than once a year or so, but it's a welcoming practice and she remembers little details about you even though visits are infrequent. Highly recommend!

    Dr. Mia Fripps is committed to outstanding customer care, ensuring thorough exams and asking…read moreinsightful questions. She takes the time to discuss your overall health and how your habits impact your eyes. During my visit, she emphasized the importance of staying hydrated and suggested allergy eye drops, which have significantly improved my eye comfort--I no longer experience the tiredness or dryness I used to. The entire staff at her office is equally attentive. Overall, it was a very positive experience, and I highly recommend her practice!

    Photos
    Short Pump Family Eye Care - We are located conveniently next to ForEyes, directly across from Short Pump Town Center

    We are located conveniently next to ForEyes, directly across from Short Pump Town Center

    Short Pump Family Eye Care - A retinal exam with our new, sleek Daytona Optomap can help to monitor & detect many diseases and becomes a permanent image in your record

    A retinal exam with our new, sleek Daytona Optomap can help to monitor & detect many diseases and becomes a permanent image in your record

    Short Pump Family Eye Care - In one fast, easy capture, the Daytona Optomap captures an image of 82% of your retina.

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    In one fast, easy capture, the Daytona Optomap captures an image of 82% of your retina.

    Family Vision Care of Richmond - Love the office colors

    Family Vision Care of Richmond

    4.4(33 reviews)
    2.2 mi
    $$

    Everyone here is amazing! Every doctor takes the time to explain things and is so professional. The…read morestaff are always so helpful the front desk always greets you with a smile. I Highly recommend.

    I had a wonderful visit with Dr. Poling. However, when I went to order my glasses, it was an…read moreentirely different experience. The optical tech helped me pick out a pair of sunglasses. I chose a pair of Costas. They were very expensive, but I was excited to invest in a nice pair of sunglasses. After I was fitted for them, I went back several weeks later to pick them up. I had ordered progressive lenses so that I could read and see far away. The transition of closer to far away was not good, and I could not see to read at all with them. The tech was very nice and said that she would order a new pair and have the lenses adjusted. When I went back the second time, then I could see to read, but could not see far away. The tech became very frustrated and walked away when I told her that I still could not see. She sent a different tech over to help me who said they would refund me for my glasses. I told her that I didn't want to be refunded, I just wanted to be able to see clearly out of the glasses that I was paying so much money for. She escorted me to the front, and I asked her why she was not offering me other alternatives for glasses that might work better with progressive lenses. She was dismissive and told me that she could not help me. If there are certain styles of glasses that do not work with progressive lenses, I should've been told that up front. I also expected a much higher level of customer service to try and find a pair that would work for me. I felt blamed, dismissed, and disrespected. I will not be going back. I called a few days later to speak to the office manager to share my experience and no one returned my call.

    Photos
    Family Vision Care of Richmond - Our new building location, 4114 Innslake Dr

    Our new building location, 4114 Innslake Dr

    Family Vision Care of Richmond
    Family Vision Care of Richmond - Our new office

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    Our new office

    Target Optical - Armani Exchange glasses

    Target Optical

    3.7(9 reviews)
    0.7 mi
    $$

    One of the best optical experiences I've had! So first, a few things to know. When scheduling a…read morevision appointment with the eye Dr you enter from the external entrance, as you cannot get to it from inside the store. Seems strange right, but it's because the Dr is independent of Target, and basically rents the space. Anyway, appointment with Dr. Mauro and her staff was great. Everyone was very friendly, fast, and efficient. No one likes being dilated ever, but she made the experience easy and I didn't even tear up too bad haha. The front desk staff were great as well, so I recommend anyone to make an appointment. Only downside is you can't use your Target Redcard on this side for the vision exam, again because they're independent. No biggie though, but just good to know. You can also book your appointment online, which I love! So after the vision exam, left out and walked down the sidewalk to the main entrance of Target to get to the Optical side where I can get glasses or contacts. The staff in this portion are Target employees, were very fun and friendly, and I enjoyed them trying on glasses with me and just making it a great environment! You CAN use your Target Redcard in this section, which was awesome! The promotions they had were great, but in my case was better to go through my insurance. Either way it was honestly the most affordable place I've purchased glasses in the 10+ years I've been in the market. It was less than $100 out the door with designer frames, but I did add on the protection package, which put it slightly over. The nice thing is the return policy is generous, and the discount for 3 months after your purchase. Do yourself a favor, and just go!

    Emily was great and very patient with me. I'm old and it took a while and she was wonderful!…read moreThe glasses look great and the prescription sunglasses are a lifesaver!

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    Target Optical
    Target Optical
    Target Optical

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    Virginia Eye Institute At Short Pump

    Virginia Eye Institute At Short Pump

    2.2(30 reviews)
    0.8 mi
    $$$

    Dr ****** has shown no real interest in my issues, had laser surgery to remove white film over eye…read moreafter having cataract surgery two and a half years ago. He treated it w laser and has made the white floater now cover my vision at will. The laser did not correct the issues, I have to wait another month before he gets access to laser and can fix this issue. I told his nurse it is very difficult to see, especially drive w this white floater coming over my vision at will. They told me I hv to wait until he has access to laser!

    I went to VEI at Short Pump because my wife had a good experience there. I was careful to make an…read moreappt with the same eye doc she saw. When it was time for my appt, I didn't get the eye doc I requested -- got someone else instead. patel (not who I requested) rushed me through the exam. I filled the prescription ($600) and can't see at all through those glasses. I don't understand how my $10 off-the-shelf reading glasses work yet my $600 prescription glasses from VEI don't work AT ALL. My eyesight is so blurry with the VEI glasses, that I suspect patel made a mistake during the rushed exam... or wrote the RX incorrectly, or the glasses were built incorrectly. Nearly a year later, I decided to give VEI another chance. Again, I requested the same eye doc my wife had a good experience with. VEI didn't bother to call me back to make an appt. PROS: It's a nice facility It's conveniently located CONS: The eye doc I saw wasn't the eye doc I requested The eye doc I saw rushed me through the exam The $600 glasses I purchased as a result of the exam are unusable Lazy front desk staff When given a second chance, they blew it I made the mistake of trying VEI the first time without checking Yelp first. Had I checked Yelp, I would have seen all the 1-star and 2-star reviews and would gone elsewhere (and would have saved $600). Lesson learned: check Yelp first! I'm going elsewhere and telling my wife not to recommend or refer VEI to anyone.

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    Virginia Eye Institute At Short Pump
    Virginia Eye Institute At Short Pump
    Virginia Eye Institute At Short Pump

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    Eyemart Express - opticians - Updated May 2026

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