Shades is the best! The spring /screw of my Maui Jim's fell out and they replaced it and cleaned my…read moreglasses for free. Everyone there is very personable and they bring great value to the customer experience.

First, excellent service and knowledge of products. Awesome selection. Good value…read more Huge selection of sunglasses and reading glasses.

Love their glasses! So many options and they are experts in finding the perfect pair to complement…read moreyour face and style.

I was treated very poorly at Pleasant Eye Care inside LensCrafters and after paying out of pocket…read morefor an upgraded eye exam, I still didn't have the information for the frames from a different lab that I wanted. In desperation, after trying repeatedly to get what I needed from Pleasant Eye Care without success I walked into Independent Optical where Chris provided me with what I needed in a matter of minutes and refused payment. I will definitely come here next time and highly recommend them. They have an amazing selection of beautiful frames to choose from and the service can't be beat!

Office staff appeared to be nice but when questioned, they were not open to explaining anything. I…read moreverified with my insurance before my appointment if retinal screening is covered since it was explained when I made the appointment that the doctor requires one. I explained to front staff,, Katie that my insurance said it was covered; she just kept going back and forth with me answering no. If my insurance tells me one thing and you're telling me another, you should have a better explanation. Also opthalmologist, Dr Coker, insisted on my wearing certain contacts. I have been wearing contacts for many years and find it disturbing that she told me she would rather me wear a certain brand. Maybe they get kickbacks for selling certain brands? I felt like I was being nickle and dimed and being told what to do with my money. FYI- All other reviews appear to be for a different doctor, Dr Bodkin. I was not given an option of doctors. This however is the same business, same office pictures, same address and telephone number.

If you have any questions or concerns about eye doctors, this is the one place I highly recommend…read morethe Vision Center. Doctor Bodkin is a very knowledgeable, kind and considerate man. Just extraordinary! We were in and out of his office in no time. Two appointments, back to back and we're out an hour earlier than expected. Never rushed and very thorough. The staff here are just as nice and also very helpful. Everyone should go here. It's a great experience.

I've purchased two pairs of prescription eyeglasses from Warby Parker and have been quite satisfied…read moreso when my husband needed an exam and new glasses, we headed to their new location in Belle Hall Shopping Center. We loved the convenient location with plenty of free parking. My husband made his exam appointment on line. We were warmly greeted and he was quickly seen by the optometrist. He received a thorough exam and said that Dr. Shinner's patient rapport was refreshing. The selection process was easy due to excellent service by Vicki and Charity, two experienced, knowledgeable and friendly associates. There was ample selection for different sizes ... narrow, too. Good value with fair pricing. We left feeling satisfied. Go!

If I could leave 0 stars, I would. I came in because there was mold between the metal & plastic…read moreportion of my eye glasses. The "eye doctor" immediately told me it was not mold and due to the "nickel" on the rims of my glasses having a reaction with my skin oils. First of all, I looked up the product information and my glasses are made with stainless steel, not nickel. Second of all, I work in construction and neither nickel or stainless steel has strong discoloration oxidation reactions to "skin oils". I checked this factually with AI as well, because even though I have extensive knowledge of metal materials, I wanted to ensure accuracy. The "eye doctor" immediately got an attitude when I informed him these glasses were not made with nickel and told me he "had been doing this for 36 years" so he knew what he was talking about. Even when I showed him the product data showing they are made with stainless steel. The "eye doctor" took my glasses back to their "sonic cleaner" and dropped the unclean glasses in front of me and walked off. He did not even clean the mold/dirt on the nose pieces. And apparently no one else in the facility is "qualified to clean the nose pieces". So I left with my glasses uncleaned and mold visible on the nose pieces. These people were 0 help and had 0 product knowledge.

Dr. Chris Orr was the Best diagnostic Eye Dr. The New Corporate run office is a zero. Went for…read moreannual and ordered two pair of glasses One for the Sun) . My sunglasses were perfect vision. My full-time everyday was obviously the wrong script. I could see nothing in any spot. After persistent understanding of the different outcomes, it was Sunglasses done 'in house' and the glasses which were wrong came from the computerized production. Asking for a refund, the answer was no. Asking to have them done 'in house' was a no. Could I get credit for designer frames. No. It is a different business. We all loved the accuracy of Dr. Orr and wish him the best. !!!! We miss you! The Maguire Family. PS. It is misleading to show Dr. Orr's photo at the door. He is not there, sadly.

Really appreciated the entire support staff and Dr. Joe Ravagnan, had to get my eyes examined per…read moredoctor's orders, had three areas checked, all was well with my eyes. Will be back next year. Davina Loewe

I've been here twice now, both for my annual checkups. The staff is friendly and attentive. The…read morewaiting room could be a little more private and/or comfortable, but it's bright and welcoming. I've been seen quickly and have (luckily) gotten glowing reviews both times. They automatically schedule you for your next annual so you don't have to worry about forgetting to call them back - I wish my other doctors did this, too!

I love this place. The staff and doctors are so friendly and there is never any pressure to…read morepurchase expensive glasses or things you don't need. The only downside is entrance and exit. At some point you must make a u-turn to enter or exit, sometimes both, to get in and out of their establishment while dealing with a very busy road!

The customer service was pretty good. The prices compared to like companies is high but we were…read moregenerally happy. The only negative, I have an allergy to Pet hair. One dog was roaming around and another gated in a room that was open. The dogs seemed to be well behaved but the one roaming about was constantly rubbing against my leg and wanting attention. I am not an animal hater, I just think a business should be mindful that some customers may be allergic or even uncomfortable. All in all we will certainly go back.

Who in their right mind... would be happy to hear they need surgery?…read more Me. I just got out of the amount Pleasant Pearle Vision where Dr. Willingham and his staff checked out my eyes. Previously they weren't bad enough to have the surgery, but now I'm an ideal candidate. Anna, Lydia, Kalyn & Leonard were all great in moving me through the process. It was actually an enjoyable experience. They've referred me to Dr. Waring, who is supposed to be an excellent eye surgeon. I couldn't be happier. Now I might actually get to see my golf ball when I hit it. Woot!! I highly recommend Pearle Vision right here in Towne Center to take care of your vision needs. I had LASIK in 2005 and it was such an improvement. But these cataracts. Grrrr. I'll be so happy to SEE them GONE. The phone number for Pearle Vision is 843-849-0822. You'll be happy with the process and the results.

The optometrist there is wonderful, but their customer service is absolutely horrible. You cannot…read moreget ahold of anyone, or you are left on hold until they just hang up on you, or they forget to let you know that your glasses are ready, so you just wait for weeks etc. The list is endless. I have been going there for a while with my husband and kids, but we are going to change our doc just because of the customer service. If you have nerves of steel and all the time in the world, that's a place for you. I absolutely wish I could give a 5 star review, because we absolutely adore and love the optometrist there, we are just so tired of constant issues with the front staff.

My Son accidentally hit me in the eye and I was very worried something was wrong. It was red,…read morepuffy, irritated, and tearing. I called the office and they got in me in about 1.5 hrs. They were fast and so kind. Dr. Click gave me numbing eye drops and an eye band aid for a 3mm tear in my cornea. Instant relief and not even costly. This was late Friday so my Halloween weekend would have been ruined. I can't thank the staff enough. This is also every experience I have there, not just today! Very thankful for them!!!