They have some frames available in store and can take care of lenses for your own frames or for one…read moreof theirs. Same day service for lenses is very impressive given the normal 7-14 day min. Pricing is fair and they were extremely kind

The quick service was amazing. Quick response and call back. They stayed open late for me and were…read moreable to get me an emergency pair of glasses within 30 min. Highly recommend!

I had a very frustrating experience with Visionworks (Store #1453) regarding order #30187014…read more At my visit, I was told it was "good news" that I could receive a 90-day supply of contact lenses for $0 through my insurance. I relied on that information and, as a result, chose not to use my insurance for glasses--which has now expired--and instead paid out of pocket for glasses elsewhere. When my order arrived, I received only one box for my right eye, despite having different prescriptions for each eye that were clearly discussed at the time of ordering. When I contacted the store, no responsibility was taken. Instead of correcting the error, I was given options that all required me to pay more money or accept a lower-cost product (still out of pocket for me). I was even offered sample lenses if I bought the cheaper option, which does not resolve the issue. I agreed to a 90-day supply based on their representation--not samples or substitutions. I escalated to customer service, and the store's GM ultimately told me nothing could be corrected or written off without additional payment. I was also told the order could be "backdated" to expired insurance, which is not appropriate and not something I am willing to participate in. This was a clear processing error, yet every proposed solution shifts the cost onto me instead of fixing the mistake. I will also be notifying my insurance provider to ensure they are aware of this situation and that no payment is issued on a mishandled order tied to expired benefits. Very disappointing experience and a complete lack of accountability.

It would help if the scheduler and schedule reminders knew when they would be closed…read more I had a Sep 1st appt scheduled from last year, and the system did not trigger it as a holiday. I thought it was odd and maybe they just decided to be open on Labor Day. So I got three text reminders and one email reminder to be at the store at 10 AM September 1st. I drove there only to see a sheet of printer paper taped to the door saying temporary hours on 9/1 would be closed. Unbelievable that a company can be so disorganized to not look at their schedule the week before the holiday to make adjustments. And to add insult by reminding me 3 separate times to keep my appointment which they blew off. Super poor customer service

Just moved to the area a few months ago and came upon this place because we all needed to get our…read moreeyes checked. We first took our son and then my husband and I came. Both times we saw Dr. Bacani and Tiffany helped us. Both are so so sweet, go above and beyond for their customers, and make you feel so welcomed! We will definitely come back here every year! Thank you Tiffany and Dr. Bacani.

I had my eye exam done here as a new patient, and the process was very smooth!…read more The check-in process was super easy and quick, and the waiting area / glasses area is really nice and spacious. Everyone who worked there was very kind and courteous. I didn't have to wait too long after I checked in to be seen, so they were also nice and efficient which was great! Since I was only here for an exam, the whole appointment was pretty quick and easy. The location is also really nice and has a large parking lot with plenty of parking spaces!

When we relocated from Los Angeles, where all our doctors were in the Wilshire and Robertson area…read moreand Cedar Sinai Medical Center, we worried if we would have the same quality care in Orange County. Our doctor at the Beverly Hills Eye Center referred us to Dr Domínguez, Modern Eye Optometry, in Lake Forest. Since 2018 we have been with Dr Domínguez and his team; we have only received excellent, professional and caring services. Our fears were allayed immediately, and time and time again Dr Domínguez' expertise in optometry has been demonstrated. I had an opportunity to also see an ophthalmologist that when I mentioned I was under Domínguez' care, he said "Ah you are in great hands." Thank you Dr. Domínguez, you and your team are definitely and highly recommended for the personal caring reception you always give your clients and because of your level of expertise, use of updated technology, and flexibility in seeing us.

Had a great experience at Modern Eyewear Optometry! Dr.Dominguez was so kind and knowledgeable. He…read moreprovided me with great information about contact lenses and took his time with getting me the prescription that worked best for me. It was such a Beautiful office, everyone was so friendly and kind. Great selection of frames, so many to choose from. I had a hard time deciding and Maribel the optician was so helpful and sweet! She was patient and helped me narrow down my choices and really helped me figure out what my insurance covered and best options for me. 10/10 service. Will be making modern eyewear optometry my home office from here on. Genuine service, great hospitality with people who truly care ! You won't be disappointed

I had a great experience at Woodbury Family Optometry. The entire team was professional,…read moreknowledgeable and genuinely helpful throughout the process. I highly recommend Woodbury Family Optometry to anyone looking for excellent eye care and outstanding customer service!

I rely on my prescription glasses every day for work. During a walk, I accidentally dropped them,…read moreleaving them completely unusable, so I needed help urgently. On a Saturday, I arrived at Woodbury Family Optometry about 30 minutes before closing. The office felt clean, bright with plenty of natural light, and welcoming. The staff greeted me warmly. Giovanni listened carefully as I explained what had happened, examined my glasses, clearly explained the problem, and adjusted them on the spot. After the repair, my glasses fit properly again, and I could get back to work. Even though I arrived shortly before closing, the team never made me feel rushed. They remained attentive, professional, and genuinely helpful throughout the visit. I truly appreciated the excellent service and would gladly return if I ever need eye care again.

I walked right in and Amanda tightened my sunglasses within 5 min. She has now helped my wife and I…read morewith stretched out sunglasses. I'd highly recommend stopping by Optica and seeing Amanda!!

I had a great experience at Optica in South Coast Plaza thanks to Sherri. She helped me with an…read moreadjustment on my glasses and provided a genuinely high level of service from start to finish. She made me feel extremely welcomed the moment I walked in, and it was clear she's an expert when it comes to lenses. Not only was she really knowledgeable, but she took the time to make sure everything was fitted correctly. The store itself is also worth mentioning. They carry brands like Chrome Hearts, T Henri and Cartier, so there's a great selection if you're into more elevated eyewear. Highly recommend asking for Sherri or Amanda if you stop in.

Friendly staff and excellent service. I've seen Doctor Huyn for a number of years now. My wife has…read morepurchased multiple pairs of glasses from here. They work hard to get the best price through your insurance. They have a good selection of designer name frames along with budget options.

Amazing customer service! I made an appointment and came in today for an eye exam. It is my first…read moretime, but my wife and daughter have been here in the past. The staff upfront and the optometrist that saw me, her name was Jackelyn (I believe, 95% sure lol). It was not Dr. Huyn today. They all were very welcoming, very kind, and very helpful team. What I enjoyed the most was that the front staff was not trying to pressure me into buying a more expensive type of glasses or to add things to the lenses that on my case, would be unnecessary. Thank you all for a hassle free experience. The optometrist, Jackelyn was very knowledgeable, and patient with me as we went through my eye exam. Superb attitude, attention to detail, and helpful! Thank you all!

Who would have thought an optometry wouldn't sell eye solution to walk-in customers? My eyes were…read morereally dry after working in a lab, so I stopped in hoping to buy eye drops or contact lens solution. Anything would have been fine. I've always been able to buy these at other optometry offices, but here I was told the stack of solutions I saw in the back was for patients only. It was a huge stack. Who the heck does not want to make extra cash by selling eye products? You're an optometry for goodness sakes. What bothered me more than the policy was how I felt the moment I walked in. The interaction felt uncomfortable. It was almost like I was being judged for having my sunglasses on. Normally, I wouldn't mind if a place had different rules, but the way the two ladies came across left me with a bad impression. I would not come back here.

I love my new glasses! I brought in my own frame and prescription. I have gotten my glasses here…read morefor years. I can see really well and the frames feel so good