The owner is so nice and welcoming. She prioritizes hygiene and fosters a clean and safe…read moreenvironment. After my appointment she sent me a follow up email to make sure I liked my results. I would 10/10 recommend this to anyone interested in her services.

Unfortunately, I showed up to my appointment with someone being confused I was there. I had missed…read morean appointment back in November and I was no longer welcome unless I paid for not showing up. I let her know I had reached out to her within 24 hours via the messaging you could do through the Vagaro scheduling system she has. I was not acknowledged and only told she called me and I didn't answer making it my fault. I was at work so I didn't answer. I was hollered at that I no showed and she gave me no solution. She did not even ask kindly if I would pay the fee which I would have from the start if I knew. I felt completely attacked because she went in circles of how I didn't pay. I barely said a few words to her the entire interaction. I work in the aesthetic industry and the normal response would have been that I see you didn't pay for your no show and come to an understanding as I did notify her, but she said I didn't. She has tens of appointments daily that I can see and told me one person needed my specific appointment... This could have been waived as I've never seen her. I left with my mouth dropped with how she reacted to me being there. I understand your system, but I didn't understand your behavior. I had tried calling over 5 times over the last few months to schedule and was never called back after leaving messages and your website/scheduling system was not set up to allow to make appointment requests prior to a month ago and then I'm hollered at because I missed an appointment. I am esthetician myself and appreciate the business but don't appreciate this customer service.

Kim was so professional and kind!! Least awkward and most detailed bikini wax I've ever had!! I…read morewill definitely be back.

I needed a last-minute wax and found Skin Solution the night before my appointment which I found…read morethrough the Vagaro app. This was my 1st time going to Skin Solution and I am always skeptical with new waxing places but thought I would stick w/my appointment after googling this place and seeing how nice it looked and found great reviews online. Upon arrival I was met by Kim (the owner) who was very friendly and followed COVID protocols. She checked my temperature, had sanitizer available, air purifiers going, and wore a mask (as did I) the entire time. She made me feel right at home and honestly made the entire process seamless. We had a nice conversation throughout, she told me how she has over 27 years in the business and asked me about myself. You know when people ask you about yourself, but they don't really care to hear the answer, they think they are just polite with asking? Well, this was not that. Kim was genuinely interested in what I said which made me feel like I knew her, and already liked her! She gave me a lot of tips/tools for making my skin healthier based on what she could see from our time together and was nice enough to shed some light on what facials are and what I would expect if I ever decided to have my very 1st facial! Kim also does ear piercings which is great to know (I have over 10 piercings myself) so this place was so right for me. She also sells products which I saw when I walked in, but she was not trying to sell them to me like some places do as soon as you walk in the door. I am rating my experience a 5 because it surprised me how comfortable I felt and to top it off, how fast and precise Kim was with my wax request. Plenty of street parking, easy to find, fair pricing, clean environment - overall fantastic! Will definitely be back! Thanks Kim!

Dottie was efficient and lovely. I came in for a Brazilian, and she made it an overall painless…read moreexperience. Her pricing is very reasonable and I just appreciate supporting local and woman-owned business rather than a shitty corporation like European Wax Center.

Dottie is professional, efficient and does an incredible job! She has a wide range of hours of…read moreavailability and has openings if booked advance.

I've explored over 20 owner-operated salons trying to find the right person to trust with my…read moreeyebrows. Growing up, I went to random salons and had enough bad experiences that I spent most of my adult years nervous to let anyone touch them again. Eventually, they would get so overgrown that I'd start searching for someone new, visit a place three or four times over a six-month period, and usually realize I still wasn't being heard -- or that once they became comfortable and trusted my business, the service no longer felt as thoughtful as it did the first time. Elaine was completely different. She did an incredible job listening to exactly what I wanted and executing it beautifully. She made me feel heard, comfortable, and cared for the entire time. She also has such a young, warm energy and loves to chat, which was such a nice touch since I was stressed, working, and getting a face wax and Brazilian at the same time! Thank you, Elaine -- I will definitely be back.

This is the BEST wax I have ever received. From the moment I arrived, Elaine (the business owner),…read moremade me feel so welcome and so comfortable. This is truly her passion and it shows in the quality of her work and her client care. Look no further, this is THE BEST spot to come for a wax and you'll leave with a great friend in Elaine. Truly could not be happier with today's Brazilian service.

My first time going to Elizabeth's salon for a lash tint: and everything went perfectly! I am…read moresensitive to some dyes, but Elizabeth did a great job making sure that my eyes were comfortable and that I was propped up on the pillow :)

Great service for waxing! Elizabeth worked to accommodate my schedule and I was able to get…read moreeverything done before my trip. Thank you!!!

Becky is amazing! She does beautiful brow shaping and is super thorough with great attention to…read moredetail. I have searched for someone who does brows well and she is a find for sure. She also does my full face and it's fairly painless and so well done. She is also a pleasure to talk to and so warm and welcoming. I cannot recommend her highly enough.

Professional and convenient service. Highly recommended. An…read moreexpert with 18+ years of experience

Excellent services for facials. I love that Bianca, the owner, assesses my face and adjusts the…read moretreatment based on what my skin needs. Comfortable quiet environment and no pressure to add on services like some of the medi spas do. High quality Skinceuticals products are used and also sold (with a credit toward services after a certain spend).

Excellent vibes and atmosphere. The owner Bianca was super friendly and down to earth. Very…read morewelcoming place.

If you're in the Bay Area and looking for someone who truly elevates your nail game, I highly…read morerecommend Bach She's incredibly detail-oriented, listens to exactly what you want, and delivers flawless, elegant results every time. My nails last weeks without lifting, and the quality is consistently top-tier. You can tell she genuinely cares about her work--and it shows. Once you go to Bach, you won't want to go anywhere else

If you care about actually caring for your cuticles, don't go! Left $85 bucks there and left like I…read morecould literally have done it myself, I even didn't do any color with the hope that they would spend more time actually doing your nails, but still less than bare minimum. Very disappointing!

I originally went in for a brightening facial, and it ended up being such an amazing experience…read more They recommended adding dermaplaning, and I'm so glad I trusted their expertise. My skin felt incredibly smooth, clean, and noticeably brighter afterward. The entire service was also so relaxing that I actually fell asleep, which says alot. Everything felt thoughtful and well executed from start to finish. It was recommended to get a facial once a month. It was compared to maintaining the oil changes in a car. I would absolutely recommend this to anyone looking to refreshen their skin and enjoy a truly relaxing experience.

I booked serenity day spa for a spa party for my friend's bachelorette. Sarah was so responsive and…read morehelped me through the booking process. She made it all so easy to book. She was so patient with my questions and with booking all the reservations. When we all arrived, we felt bad because we were a little early, but they were so kind and started setting up all the fruit and refreshments for the spa party. Even coming in with extra seating in their lobby. They were truly such professionals and offered quality service. I very highly recommend Serenity Day Spa especially for spa parties for any occasion!

I see amazing owner Gina ... for Brazilian bikini wax every month or so. Her studio is clean and…read moreher work is COMPLETE I love the privacy, how she makes me feel comfortable and the quality of the wax service. LOVE how easy online scheduling and payment is ... I'm ultra busy so truly appreciate how she's ready for me upon arrival and gets the wax done in a flash.

I've been going here for Brazilian waxing for a few years now, and I wouldn't go anywhere else…read more The space is always beautiful and clean, which immediately puts you at ease. But what really stands out is how kind and welcoming everyone is--they make you feel completely comfortable from start to finish. They're also incredibly skilled. Appointments are quick, efficient, and surprisingly painless, which makes a huge difference. What used to feel like something to dread is now just part of my routine. The consistency over the years has been amazing--every visit is just as good as the last. If you've been thinking about booking, just make the appointment--you'll feel so good knowing you've found your go-to spot!