Loved Geniana! I was able to get both a wax and a spray tan here just a couple days later! Her…read morecommunication was great. She's super friendly. Her place is easy to get to and the best part. The hours are super flexible especially for people to get off of work around 5 or 6 PM! I'll be coming back here again for sure! The spray tan looked great for the bachelor. I went to and she's seriously is an artist at knowing which color will look best!

Unfortunately, I showed up to my appointment with someone being confused I was there. I had missed…read morean appointment back in November and I was no longer welcome unless I paid for not showing up. I let her know I had reached out to her within 24 hours via the messaging you could do through the Vagaro scheduling system she has. I was not acknowledged and only told she called me and I didn't answer making it my fault. I was at work so I didn't answer. I was hollered at that I no showed and she gave me no solution. She did not even ask kindly if I would pay the fee which I would have from the start if I knew. I felt completely attacked because she went in circles of how I didn't pay. I barely said a few words to her the entire interaction. I work in the aesthetic industry and the normal response would have been that I see you didn't pay for your no show and come to an understanding as I did notify her, but she said I didn't. She has tens of appointments daily that I can see and told me one person needed my specific appointment... This could have been waived as I've never seen her. I left with my mouth dropped with how she reacted to me being there. I understand your system, but I didn't understand your behavior. I had tried calling over 5 times over the last few months to schedule and was never called back after leaving messages and your website/scheduling system was not set up to allow to make appointment requests prior to a month ago and then I'm hollered at because I missed an appointment. I am esthetician myself and appreciate the business but don't appreciate this customer service.

I needed a last-minute wax and found Skin Solution the night before my appointment which I found…read morethrough the Vagaro app. This was my 1st time going to Skin Solution and I am always skeptical with new waxing places but thought I would stick w/my appointment after googling this place and seeing how nice it looked and found great reviews online. Upon arrival I was met by Kim (the owner) who was very friendly and followed COVID protocols. She checked my temperature, had sanitizer available, air purifiers going, and wore a mask (as did I) the entire time. She made me feel right at home and honestly made the entire process seamless. We had a nice conversation throughout, she told me how she has over 27 years in the business and asked me about myself. You know when people ask you about yourself, but they don't really care to hear the answer, they think they are just polite with asking? Well, this was not that. Kim was genuinely interested in what I said which made me feel like I knew her, and already liked her! She gave me a lot of tips/tools for making my skin healthier based on what she could see from our time together and was nice enough to shed some light on what facials are and what I would expect if I ever decided to have my very 1st facial! Kim also does ear piercings which is great to know (I have over 10 piercings myself) so this place was so right for me. She also sells products which I saw when I walked in, but she was not trying to sell them to me like some places do as soon as you walk in the door. I am rating my experience a 5 because it surprised me how comfortable I felt and to top it off, how fast and precise Kim was with my wax request. Plenty of street parking, easy to find, fair pricing, clean environment - overall fantastic! Will definitely be back! Thanks Kim!

Kim was so professional and kind!! Least awkward and most detailed bikini wax I've ever had!! I…read morewill definitely be back.

I never thought a Brazilian could be a pleasant experience until I met Dottie. She is not only…read moreincredibly skilled at waxing, she is also a lovely person to chat with, always welcoming and funny. I look forward to my time with her every month. I can't imagine going anywhere else for waving, and as soon as my daughter is old enough, I'll be bringing her too.

Dottie was efficient and lovely. I came in for a Brazilian, and she made it an overall painless…read moreexperience. Her pricing is very reasonable and I just appreciate supporting local and woman-owned business rather than a shitty corporation like European Wax Center.

I've explored over 20 owner-operated salons trying to find the right person to trust with my…read moreeyebrows. Growing up, I went to random salons and had enough bad experiences that I spent most of my adult years nervous to let anyone touch them again. Eventually, they would get so overgrown that I'd start searching for someone new, visit a place three or four times over a six-month period, and usually realize I still wasn't being heard -- or that once they became comfortable and trusted my business, the service no longer felt as thoughtful as it did the first time. Elaine was completely different. She did an incredible job listening to exactly what I wanted and executing it beautifully. She made me feel heard, comfortable, and cared for the entire time. She also has such a young, warm energy and loves to chat, which was such a nice touch since I was stressed, working, and getting a face wax and Brazilian at the same time! Thank you, Elaine -- I will definitely be back.

This is the BEST wax I have ever received. From the moment I arrived, Elaine (the business owner),…read moremade me feel so welcome and so comfortable. This is truly her passion and it shows in the quality of her work and her client care. Look no further, this is THE BEST spot to come for a wax and you'll leave with a great friend in Elaine. Truly could not be happier with today's Brazilian service.

My first time going to Elizabeth's salon for a lash tint: and everything went perfectly! I am…read moresensitive to some dyes, but Elizabeth did a great job making sure that my eyes were comfortable and that I was propped up on the pillow :)

Great service for waxing! Elizabeth worked to accommodate my schedule and I was able to get…read moreeverything done before my trip. Thank you!!!

Great service, last minute and she did amazing . We had a great conversation! Will be coming back!read more

Becky's waxing service is consistent. I have been going to her for a few months and always walk…read moreaway happy with her service. She is also very personable and warm.

Excellent services for facials. I love that Bianca, the owner, assesses my face and adjusts the…read moretreatment based on what my skin needs. Comfortable quiet environment and no pressure to add on services like some of the medi spas do. High quality Skinceuticals products are used and also sold (with a credit toward services after a certain spend).

Excellent vibes and atmosphere. The owner Bianca was super friendly and down to earth. Very…read morewelcoming place.

If you're in the Bay Area and looking for someone who truly elevates your nail game, I highly…read morerecommend Bach She's incredibly detail-oriented, listens to exactly what you want, and delivers flawless, elegant results every time. My nails last weeks without lifting, and the quality is consistently top-tier. You can tell she genuinely cares about her work--and it shows. Once you go to Bach, you won't want to go anywhere else

I searched far and wide on yelp for a nail salon known for its pedicures, and that's how I found…read moreCharisma! It was much easier to relax at this place because it doesn't have that bustling feeling I'd experience at other salons. Not overly packed and a calmness from staff. I had very dry feet with some heavy calluses so I opted for their best pedicure, the deluxe vip one. It definitely felt worth it. Tony did my pedicure and he was very warm and kind. I pointed out the calluses and he took extra care addressing them until smooth. My only complaint was he ended up cutting/filing one of my big toes too much that it looked close to bleeding (it did break so it was short), and too many coats of the nail polish made it thick. Still an amazing experience and still worth the price. I booked pretty last minute so I didn't get to book some of the staff I see recommended on here. I definitely want to return. P.S. the massage chair here is the best one I've experienced in any salon, AND the salon is right by menlo park's farmers market so it makes for a great little self-care day

I've been needing a massage badly since starting my lagree classes, and I wanted to treat myself to…read morea facial as well. After looking through Yelp I found Serenity, which is very close to my home, and had great reviews. I booked a same day appointment via phone. I wanted to give 5 stars for my massage / facial from Ritva. From the start I was greeted and we went over what should be expected from my services. I booked a 90 minute massage/facial combo. Ritva asked where are my target areas I'd like to treat for my Massage, I let her know where I've been experiencing a lot of pain at and she took time and concentrated on exactly what I asked for while still making time to do my full body. For the facial it was a mini hydrating facial where she cleansed, steamed, did extractions, and lastly moisturized my face. It was very relaxing and my skin looked glowing after. I will definitely add this place to my routine. I usually treat myself to a massage at least once a month and I'm glad I found this place. The prices are reasonable for the quality of service you receive.

I originally went in for a brightening facial, and it ended up being such an amazing experience…read more They recommended adding dermaplaning, and I'm so glad I trusted their expertise. My skin felt incredibly smooth, clean, and noticeably brighter afterward. The entire service was also so relaxing that I actually fell asleep, which says alot. Everything felt thoughtful and well executed from start to finish. It was recommended to get a facial once a month. It was compared to maintaining the oil changes in a car. I would absolutely recommend this to anyone looking to refreshen their skin and enjoy a truly relaxing experience.

My experience was very nice. interior very clean and decorated nicely. Will definitely go back.read more

Got my first ever wax ever (that wasn't my eyebrows) here at Wax Culture :)…read moreI booked my appointment thru their website which was super simple to do. When I walked into the store I was greeted right away and got into the room within a minute of walking in and Gina did my wax. She was super lovely and made sure I was comfortable the whole time and I was able to talk freely and there was no weird awkward moments at all. I asked lots of questions and she answered them very well , is super knowledgeable about everything and patient. I already knew i found my spot and booked my next appointment on the spot with her :)