If you're in the Bay Area and looking for someone who truly elevates your nail game, I highly recommend Bach She's incredibly detail-oriented, listens to exactly what you want, and delivers flawless, elegant results every time. My nails last weeks without lifting, and the quality is consistently top-tier. You can tell she genuinely cares about her work--and it shows. Once you go to Bach, you won't want to go anywhere else read more

Charisma Salon - Ombre nails - Hair Salons Near Me - Menlo Park, California

I searched far and wide on yelp for a nail salon known for its pedicures, and that's how I found Charisma! It was much easier to relax at this place because it doesn't have that bustling feeling I'd experience at other salons. Not overly packed and a calmness from staff. I had very dry feet with some heavy calluses so I opted for their best pedicure, the deluxe vip one. It definitely felt worth it. Tony did my pedicure and he was very warm and kind. I pointed out the calluses and he took extra care addressing them until smooth. My only complaint was he ended up cutting/filing one of my big toes too much that it looked close to bleeding (it did break so it was short), and too many coats of the nail polish made it thick. Still an amazing experience and still worth the price. I booked pretty last minute so I didn't get to book some of the staff I see recommended on here. I definitely want to return. P.S. the massage chair here is the best one I've experienced in any salon, AND the salon is right by menlo park's farmers market so it makes for a great little self-care day read more

Charisma Salon - Hair Salons Near Me - Menlo Park, California

Nails done by Bac. I showed a design inspo pic and she was happy to recreate it. Recommend calling ahead of time. read more

Charisma Salon - Nail design by bac - Hair Salons Near Me - Menlo Park, California

I love Charisma! It is clean, the staff is so friendly, and the service is super high quality! Bach is wonderful !

Rachel and Bach are the best. I have been seeing them for many months and they really care about doing an excellent job, they care about the people they work with, and they are incredibly good at what they do and kind. Getting my nails done with them is always a highlight of my week!! 11 out of 10 stars!! read more

Great service from Ann, Rachel, and all those who helped us out today! Very friendly and attentive. Will definitely be returning!

Got a perfect gel pedicure with Helen! Great attention to detail and gave me the most relaxing experience, her amazing foot massaging alone makes it worth coming, overall highly recommend coming here for a beautiful pedicure that is just as relaxing and refreshing. Best place for a pedicure in this area. read more

If you care about actually caring for your cuticles, don't go! Left $85 bucks there and left like I could literally have done it myself, I even didn't do any color with the hope that they would spend more time actually doing your nails, but still less than bare minimum. Very disappointing! read more

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While I don't think the service was necessarily bad, their advertising is misleading and I don't think they had the skills to do what I asked - called ahead to ask if they had someone who could do nail design -they said yes -came and showed the nail tech design #1 -nail tech said it would be too much work -showed a simpler design (pictured below) -he said he could do it -as he's doing the design, I could tell he was struggling -he then tells me that they don't usually do designs......and only their other location does??? The tech did spend quite a bit of time attempting the design so I paid the full service but I don't think it was executed well. I wish they would've been honest from the beginning. Their website gallery has so many amazing pics but clearly they aren't a good representation of what they can actually do :( I felt bad because they were very nice but I am disappointed. read more

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I went in to get my dip nail polish removed, never in my life have I had such terrible and in considerate service. The man that took off my nail polish, Duke, took and HOUR for removal and used the drill on my nails the whole time filing them down until it was paper thin. I had to ask him to stop 20 times because of how badly it hurt. its been 3 weeks and my nails have till not fully recovered. If you care about the health and strength of your nails DO NOT GO to charisma. 1 hour for removal is inane and ended up costing $45 bullshit. read more

Update: I had to have my finger cut open and drained of pus after the infection caused by this manicure. Duke, the salon owner, messaged me privately apologizing and saying he would "investigate." He then replied saying he asked the technician about it and she said it didn't happen so he has no idea how my finger got infected. He proceeded to gaslight me after I sent a photo and asked for a refund, saying he wasn't able to see the problem in the photo. I did not initially want to write a scathing review but I am truly shocked by this customer service. read more

Charisma Salon - Swollen infected finger, had to be cut open and drained at urgent care after manicure - Hair Salons Near Me - Menlo Park, California

I've been going to this salon for 10 years, and it never misses. The pedicure is so relaxing and my pedis have been lasting at least 3 weeks, even though I'm only doing regular polish and I go to the gym several times a week! I do a gel fill for my nails about every two weeks and get so many compliments. If you're looking for a great nail salon on the peninsula, try Charisma read more

Charisma Salon - Gel manicure - Hair Salons Near Me - Menlo Park, California

I have been coming to Charisma for the past three years, and I always leave pleased with the service the manicurists provide. Especially, Rachel and Bach are very thorough and gentle with theIt service. Their attention to detail is phenomenal! It is an upscale salon and the vibe is tranquil and serene with the instrumental music in the background. I recommend it! read more

My wife and I got pedicures... her nails painted... mine not so much. Additionally my wife got her eye brows waxed. Everything went great and Helen gives a mean leg massage. read more

Lynn gave me new toenails! Seriously I wish I took a before and after. She scrubbed and gave me a deep clean followed by an incredible polish. Ann also gave me a phenomenal gel mani. Both are very sweet and we had a good laugh together. I will be back and requesting them. read more

I had a great experience with Ann as my nail tech. She was very detail-oriented, and I loved how many color options they had. My nails turned out beautifully and exactly how I wanted. read more

Charisma Salon - Hair Salons Near Me - Menlo Park, California

Probably one of the best pedicures I've gotten in a long time and I go every 1-2 months! Lin was amazing and will definitely come back for one of her foot massages! read more

Charisma Salon - Pedicure - Hair Salons Near Me - Menlo Park, California

I've been coming to Charisma Salon for over seven years and they are the best salon in the Bay Area! Bach is my favorite nail technician and she always greets me with a warm welcome and always offers me water. She is so sweet and patient and knows exactly how I want my nails to look. I am so grateful for the Charisma Salon team! Before I found the salon, I tried several salons all over the Bay Area and none of them gave me what I wanted. Look no further you have found the best salon!! read more

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I've been coming to this place for few years now Bach is my favorite! She always does such an amazing job!

Great service, very clean place. I Love it! I give 5 stars for Nicky, she does a great work, very dedicated and she always takes her time make sure you're happy with her work! I already know her for more than 6 or 7 years, she's wonderful. read more

I highly recommend this place! First time for a manicure since it's close by my parents' house. 1) I walked in a little time before my appointment and they offered me a gel manicure set since I already had it on but gave me a fill instead. 2) I was greeted with a smile and happy attitudes! 3) I showed a picture to get what I'd like done and it was beyond what I expected! 4) I thank each of the workers especially Bach! She did amazing work! 5) I'll come back if I'm on my day off from work and ask for her again! 6) tranquil setting and atmosphere! Made me feel great and loved as a customer read more

Charisma Salon - This is the example I showed her of what I'd like for Valentine's Day - Hair Salons Near Me - Menlo Park, California

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I just had the most wonderful pedicure today with Rachel. My manicure was also great with Yen! Bach is also the best; especially with my ingrown toenail. have been coming to Charisma for years and always get wonderful service! I highly recommend Charisma! read more

I hate to give this place a low rating because the lady who did my pedicure was great. But the man who did my manicure (Tony) was not at all good. He did not wear any gloves and then plucked my cuticles so hard that it started to bleed. And then he brushed it off with his bare fingers! I am pregnant and this could put me and my baby at risk!! Plus he kept asking my name and overall did not even do a good job with the nail polish application. I did not have a comfortable experience with him at all and would avoid getting any services from him if you're visiting this salon read more

*This is for online purchases and customer service* I purchased a gift card online for a family member that loves locally because of the reviews. First, the gift cards are difficult to purchase because you can only buy $20. So if you want say $60 you have to buy three separate $20 gift cards. If you want an amount that isn't a multiple of $20 I don't think you can do it online. I purchased it and was supposed to get it in my email and didn't. I contacted them the next day for help. They we're responsive and tried to help but it was a ton of back and forth over multiple days and finally I got it in my email and it wasn't even something nice and printable it was more of an itemized list of the three different gift cards I purchased to add up to $60. If you need a gift card for someone I would highly suggest going in person if you can (I couldn't I live far away) or choosing another place. read more

Thank you Cam! I LOVE my nails! this was exactly what I came to Charisma for. Natural gel nails. read more

Charisma Salon - Dip manicure - neon- glitter magic - Hair Salons Near Me - Menlo Park, California

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This place is the place to go! They offer you water and anything u need. i love my nails so much they work very hard on them and these are the best nails i have ever had. they play nice music which is relaxing and if u get a pedicure they will treat u well. read more

Charisma Salon - Hair Salons Near Me - Menlo Park, California

I got exactly what I wanted. Every single one of the workers are so kind. While they are doing your nails they make sure you like it by asking questions like "is this okay?" or "do you like it?" so there is no way you will be unhappy with them. The inside is very comfortable and cute. There isn't a lot of talking either so you can relax. Bach did the design and did a great job. Duke also always does an amazing job every time. My sister and I have been going here a lot and love it. Definitely recommend! read more

Charisma Salon - Hair Salons Near Me - Menlo Park, California

I've been coming to Charisma for years and the service never disappoints! I always walk away feeling relaxed and with a beautiful mani & pedi. Also, the dip manicure is amazing and lasts for weeks! Ask for Bac she's incredible! read more

Charisma Salon - Dip manicure - Hair Salons Near Me - Menlo Park, California

Got a full set with Bach for the first time, she was so efficient and might be the best nails I've ever gotten!!

I love my nail service by Bach and Pedicure from Rachel as well as my hair cuts by Nikki. This is an exceptional salon in all aspects of service and care. read more

While I enjoyed my visit to Charisma for the most part. The staff was friendly and they were able to squeeze me in last minute. I got a quality basic mani and special pedicure. My mani lasted 2 weeks without chipping (I added Essie clear gel at home so that helped) and my pedicure is still going strong. I didn't give them five stars for the following reasons: - The manicurist used water for my hands to soak from the foot tub (while my feet were soaking) - I was in a state of shock - They kept pushing me to upgrade my service and kept commenting on "how dry my skin was" - When I asked the manicurist to use a clear base coat before apply the Essie Gel color she said it wasn't needed as it comes with base coat (see the photo below - my nails are horribly stained) I'm so bummed because the services were great but these other things really overshadowed the experience. read more

Charisma Salon - Stained nails because they didn't use a base coat. - Hair Salons Near Me - Menlo Park, California

Bach has been doing my nails for some time now and I can't recommend her more. My nails always look great and last for over a month. This salon is friendly, professional, clean and great. Thank you! read more

Charisma Salon - Nails! - Hair Salons Near Me - Menlo Park, California

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I highly recommend trying the gel builder manicure at Charisma Nails! My nails have never looked better. My natural nails are longer and stronger. Additionally, I can go 3-5 weeks between manicures. Bach is the best! read more

This is chairsma salon They did my nail every good . All the time I am happy with my nails. Gek buider read more

I have been coming here for over a year and love the services! Bach does my builder gel and it is perfect every time. I highly recommend Charisma read more

Charisma Salon - Hair Salons Near Me - Menlo Park, California

They provide consistently excellent service, they offer many different services, their team is very accommodating, and the salon is very light and airy. I especially appreciate that the majority of the staff has been there 15+ years, so it is always welcoming to come in for an appointment. Whether you get Bach, Helen, Chi, or any of the others, you will be in great hands! read more

I have been here twice now for a pedicure, once with Rachel and once with Bach. I loved both of them! Very polite, always made sure that I liked the color/design, and did a very good job! I will definitely start being a regular here. read more

I've been here 4 times in the past year; I was such a fan and recommended this salon to everyone I knew until my last visit here. First visit, I had a pedicure. The service was well done, I felt really relaxed, and I enjoyed my time. Next two visits, I got tips overlay with gel and a refill. My nails were incredibly weak and I wanted to let them grow out without breaking. Both sets came out really nice and thin. Each one lasted at least 3 weeks. The second set was a bit rushed, and as a result, some dirt was caught between the tip and my natural nail but it didn't bother me too much. My most recent visit, I got a gel removal and classic manicure. I had started the gel removal process on my own (filing down the top coat and soaking in acetone) but it was taking quite a bit, so I decided to just get it done professionally. At the salon, the gel removal was taking quite a bit, and they kept cycling through filing and soaking. The technician working on my nails was being watched by another technician, who passingly said to me "whatever you got done is really hard to take off" with a bit of an attitude. As soon as I explained that it was a gel set I got at THEIR salon, their tone changed and the comment turned into "oh wow, good quality!" After finally getting the gel off, my nails were INCREDIBLY weak. I broke all of my nails on my right hand and majority of my nails on my left hand within 4 days. Finally, for all 4 visits, I had an appointment every time and I always had to wait at least 10 minutes to be seen. On that last visit, it took almost 30-35 minutes to be seen. They also seemed to never know what I was coming in for even though I always specified the service(s) I wanted in the bookings. I'm sad to write this review because I did really like this place, but their attitude, making me wait 10+ minutes even with an appointment, and the fact that my nails are now weaker than when I first came in really turned me off. Will not be coming back. read more

Charisma Salon - Refill. - Hair Salons Near Me - Menlo Park, California

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I have been going to Charisma for at least 15 years. They are a bit more expensive than other salons, but it is the cleanest and most professional nail salon that I've ever been to. Bac is unbelievably good! Bac's pedicure is beyond wonderful. Sometimes I even pay a bit extra just to extend my time for my leg and foot massage. read more

Horrible nail service. Not at all capable of doing a fill on acrylic nails. Worst quality nails, biggest waste of money I have ever spent.