I needed a last-minute wax and found Skin Solution the night before my appointment which I found through the Vagaro app. This was my 1st time going to Skin Solution and I am always skeptical with new waxing places but thought I would stick w/my appointment after googling this place and seeing how nice it looked and found great reviews online. Upon arrival I was met by Kim (the owner) who was very friendly and followed COVID protocols. She checked my temperature, had sanitizer available, air purifiers going, and wore a mask (as did I) the entire time. She made me feel right at home and honestly made the entire process seamless. We had a nice conversation throughout, she told me how she has over 27 years in the business and asked me about myself. You know when people ask you about yourself, but they don't really care to hear the answer, they think they are just polite with asking? Well, this was not that. Kim was genuinely interested in what I said which made me feel like I knew her, and already liked her! She gave me a lot of tips/tools for making my skin healthier based on what she could see from our time together and was nice enough to shed some light on what facials are and what I would expect if I ever decided to have my very 1st facial! Kim also does ear piercings which is great to know (I have over 10 piercings myself) so this place was so right for me. She also sells products which I saw when I walked in, but she was not trying to sell them to me like some places do as soon as you walk in the door. I am rating my experience a 5 because it surprised me how comfortable I felt and to top it off, how fast and precise Kim was with my wax request. Plenty of street parking, easy to find, fair pricing, clean environment - overall fantastic! Will definitely be back! Thanks Kim! read more

Kim was so professional and kind!! Least awkward and most detailed bikini wax I've ever had!! I will definitely be back.

I wanted to finish my review. I got my eyebrows waxed here awhile ago. I remember that after we were done with the wax she asked me if I was thinking of dying my hair. I thought that's an odd question but I answered maybe. She then proceeded to tell me my grey hair was aging me and I should dye it. I knew then and there I would not be coming back again. Wish I would have had a better experience here because it's super close to where I live. My eyebrows looked ok but not worth going back for any more unsolicited critique of my appearance. read more

Went to Kim for ear piercing and she was wonderful! My ear piercings had closed so she just reopened them. Originally I thought she would need to re-pierce it but she managed to avoid my going through extra pain (and she didn't charge me for the piercing!). She is very sweet, patient and knowledgeable. I would love to try her facials one day. So glad to have found her! read more

We saw Kim for ear piercing. My daughter had previous holes that she let close due to repeated infections. Kim was extremely gentle and worked so carefully to make sure that the holes were placed correctly. My daughter is needle-phobic and Kim put her at ease. I so appreciate her patience in explaining everything to make sure that she heals better this time. The treatment room was large, clean and well lit. I have no reservations in recommending This business. read more

I don't usually write reviews but I feel like I should share this with all the moms in their 40s. I have two active boys and is always outside. I am of Asian decent so my skin tends to have sun spots. I take care of my body but never took my face seriously. I have been noticing a lot of dark spots and sun spots are apparent. So I went to see Kim and asked her to help make my face look healthier. I have been seeing her off and on for over 6months and I am seeing a huge difference! Even my clients have commented on how my face is glowing! Thank you Kim!! I totally recommend Kim! She will listen and help make your face look younger and most importantly healthier. read more

I went to Kim about 3-4 times to get my eyebrows waxed. The place is kinda hard to find and really small. Parking sucks most of the time. Kim is very nice and is very quick. My eyebrows were just ok. Nothing special. I just felt they were too thin and had no real shape. I gave it another shot and it was the same the other times too so I've decided to switch. read more

Kim has changed not only my skin, but my life! I've never looked younger or more radiant. Kim is kind, knowledgeable, helpful, open, honest and trustworthy. She never pushes products that you don't need or might have already. She'll tell you the truth and support you on your journey to beautiful, healthy skin. Not only has Kim helped me, she has done miracles with my teenage daughter's skin. It hasn't looked this amazing since she was 9, and we've only been with Kim since July. Results are quick and you always get above and beyond what you pay for. Her business is easy to get to, clean, airy and very relaxing. Can't recommend her enough! read more

I haven't visited Kim in a while since I no longer work in downtown Menlo Park, but I used to go to her quite often for eyebrow waxing. She is amazing! She is so meticulous and has an eagle eye for those stray eyebrow hairs that the wax may have missed. She has a great personality and pretty competitive prices for her services. If I still worked or lived in the area, she would still be my go to person! read more

I've been getting brazilians for about 3 years and have tried multiple salons. This was my first time getting waxed at Skin Solution and it was the best waxing experience I've ever had. Kim was gentle, professional, and genuinely cared about the quality of my experience. I've also never had a waxer who took the time to educate me on self-care (ie exfoliation and ingrown care) prior to Kim. I cannot recommend Skin Solution enough for your waxing needs! read more

Long overdue.... I took my daughter here to have her ears pierced. The lady who was helping at the front desk was super helpful and the lady who actually did the procedure was super friendly and made my daughter feel so special. The place is nice and clean. I'm thinking of trying some facial here. read more

I've only been here once to get a second earlobe piercing, but the service was great! Kim was very funny and down to earth - she didn't seem uptight and constantly cracked jokes after she'd taken me into a quiet room (nice ambience, lovely decor) and began prepping her tools. As I'd already gotten an ear piercing many years before in elementary school, I wasn't scared/anxious/worried about this next one, except for the fact that the earrings may end up too close together. She spent a lot of time making sure everything was even, marking and remarking the spots and asking me to double check every time. If I wasn't satisfied, she didn't seem annoyed when I spoke up and listened to my requests intently. After the job was done, she'd given me a spray bottle and the regular container of the cleaning solution for your ears and instructed me on how to best sanitize the piercings! She'd given me a ton of advice that I wouldn't have known if I'd just read the instruction manuals. Overall, it was a very professional experience, one that I wouldn't have gotten at Claire's piercing station, and I'm glad that I came here to get the job done :) Kim was very fun to talk to and treated me well! read more

Great service. My face has been rejuvenated since going to Kim. CB

Normally I don't ever write reviews on yelp but Kim did such a good job for being my first time on Brazilian bikini waxing, i feel everyone can relate for being there first time it can be so scary and nerve wrecking and you broke those barriers you made me feel very comfortable and welcoming. amade it look very fast and easy, thank you so much Kim, I would definitely be coming back!!! I highly recommend this place!!! Also love how Elizabeth did a great job with my lashes she is the best thank you so much! I highly recommend her to get your lashes with her she is sweet, friendly and fast read more

Skin Solution - Lashes - Skin Care Near Me - Menlo Park, California

It's hard to believe I've been entrusting Kim with my brows for 15+ years and I'm only now writing a review! Kim is AMAZING - She has a special gift, runs an exceptional shop and I make sure to stop by whenever I am in the area. HIGHLY recommended! read more

I have been going to Kim at Skin Solution for a long time. She is very knowledgeable and genuine. She truly cares about her clients and always wants to make sure they have a wonderful experience. Kim is constantly educating herself on new products and techniques. I see Kim for waxing, lash lift and tint and facials. She is amazing! My daughter got her ears pierced by Kim when she was 10. Kim made it fun for her. She came back for a second piercing and told all her friends! I highly recommend Kim and I would not go to anyone else. Book an appointment today, you will not regret it! read more

Kim is absolutely amazing! I have both acne and eczema and treating both at the same time can sometimes be a nightmare. Kim is really knowledgeable and friendly. I highly recommend going to her! read more

I had a lovely experience with Kim. She is warm and professional, and was very empathetic about my skincare issues. She gave me a great facial and sold me a handful of very high quality products that were priced well. She even told me what products to spend money on and which ones to forgo or buy from the drugstore. My skin looks much better after a single treatment. Look forward to working with her further! read more

Kim is fantastic! I have been a very satisfied customer for over 25 years. She has been my guide for my skin evolution through the years and changing life stages. She has provided me a wide range of products and services. She sources only the best products, is super knowledgeable about all of them and does a wonderful job on me whether it is a special facial (or a series), lash tint, eyebrow wax/tint of makeup application. I have completely shifted my makeup to her line (from a department store brand) and I also use her Jan Marini facial products and skin care "systems". She is smart, fun and professional. She is always learning new things and keeping up with trends, developments and new science that she eagerly shares with clients. She is the best! read more

Kim does my brows perfectly, knows a lot about skin (she's the reason I quit eating sugar) and she's totally a pleasure! I wouldn't go anywhere else. read more

I don't usually write reviews but Elizabeth has been doing my lash extensions for some time now and it's always looks good! I recommend to go here if you've never done lashes she knew exactly what style fit my eyes and she explained the whole process while getting them done. Thank you! read more

I took a chance on this business after finding it online. I got even better care and service than I expected. Kim is a whiz! I haven't been going to Kim for long but the difference I've seen is quite tremendous. Try her new facial treatment called rezernate where she infuses products.. Kim customizes it just for your skin needs. Kim blends a cocktail of different ingredients on to my skin then uses this wand to infuse products. It is definitely more hydrated. I can actually see a difference . I can see that my lines are less noticeable. I would recommend this treatment to anyone.. read more

Kim is the best ever. I've been coming to her for over 5 years. Can never go wrong with a facial or one of her services. She's been super compliant and Covid safe. read more

They are the best, i can comfortably say in the world :) Coming here for vacation and not having ''your own person'' do the waxing I can say i am very lucky i chose Kim, they are very professional and polite, and she made the whole experience as painless as possible :D Thank you read more

I have been visiting Kim for years now for my beauty care, from waxing to eyebrow tinting. I even took my daughter there as she developed teen skin. Kim is very professional, great with advice and expertise, and has a soothing touch. Over the years we have dropped in unannounced, begged her to stay open to treat my daughter after school, and had to cancel appointments at the last minute. Kim has accommodated all our vagaries with a great attitude. I have never stepped in another beauty salon after I found Kim 12 year ago. Kim is especially wonderful with kids of all ages, whether they are just accompanying the mother or getting some work done. read more

I have very sensitive skin and Kim's facials are awesome! I never request a specific type of facial, I just let Kim decide what would be best and I'm never disappointed. I have sent several friends and co-workers to Kim and I always get rave reviews from them, too. read more

Kim is an excellent aesthetician. She has been taking care of my face for over 10 years. She is consistent and caring without being too syrupy. I can't stand it when I feel like someone is sucking up to me in the hope of a big tip. Kim is very thorough and professional and she tells you off if you haven't been taking care of yourself! Sometimes you need that kick in the pants to turn it around. I also had a serious skin issue a year ago. I followed her advice and it completely cleared up without having to go see a dermatologist. She's awesome. read more

I am shocked to be the first to review Kim! She's been managing my eyebrows for about the past 4 years (I admit, I've strayed in a pinch, but always go back!). I'm horrible about scheduling in advance, but somehow she always has time.Service is QUICK, THOROUGH (she trims the longer hairs) and CONSISTENT! She's funny and friendly, the location is small (reception and a room) and parking in downtown Menlo Park sucks - but it's well worth it! I've never actually gotten a facial or any other services (have referred friends that have and have been happy!). read more

Best facial ever! Kim is amazing! I'm so glad I found her. She's so knowledgable and experienced. She knows what she's doing. I have super sensitive skin. Been struggling all my life. She recommended amazing products that are actually working to improve my skin. Her facials are fantastic! So satisfying and rejuvenating. Her waxing skills are immaculate. I highly recommend this amazing esthetician. You will definitely agree with me. Thank you Kim for making my skin look this good!!! read more

Kim is amazing! I've had issues with dark spots that have made me self-conscious. Kim is very friendly and easy to talk to, and she helped to bring my skin back to a more even color. I have a couple more appointments because it is a gradual process. She's helped me to be more comfortable in my skin. read more

Ever since I started coming here to get my facials done by Kim, she always leaves my skin looking and feeling flawless and never disappoints! Through Kim I found Elizabeth who now does my lashes and does amazing work (: I always get tons of compliments on both my skin and lashes, so I highly recommend coming to Skin solution for facials , lashes and etc ! Thanks again ladies !! read more

I definitely recommend Kim. I have been getting my eye brows waxed and colored as well as an eyelash curl every once in a while for about 10 years with Kim. So far she is my favorite. Reasonably priced, easy to get an appointment, always pleasant and friendly. Parking has always been very easy at that location for me as well. I also like that she does not push any products. She might offer them but I never feel pressured to buy anything. read more

Kim and her staff were awesome. I had to change my appointment at the last minute and they were very gracious and accommodating. Very personable and knowledgable. Made me feel welcome on my first visit. Mad suggestions for me that made sense. I would recommend them to anyone who needs skin care and other treatments. I will definitely be back and recommend my friends as well. read more

Went to Skin Solution to get my ears pierced after a very bad experience at a different business. Kim was unbelievably helpful and knowledgeable about the process and the after care. I really appreciated how nice and personable Kim was and how much attention to detail she demonstrated. I would honestly give more stars if I could. I highly recommend this business to everyone!!!! read more

OMG Kim is amazing at everything she does, ranging from acne to waxes! I will only go to her for my waxes, and I highly highly recommend visiting her for all your beauty needs. Elizabeth does eye lash extensions, and I loved her! It's always a joy to come to an appointment here. read more

I heard about Kim through a friend, and I'm so thankful I did. Kim is kind, knowledgable, and hilarious! I went with some friends to get piercings and she did a great job. I plan on going back! read more

Today my daughter (10) got her ears pierced. Kim did an amazing job--she made us so comfortable, explained the process and was very kind to my daughter. Her salon is very clean, pleasant and relaxing. I highly recommend this place for anyone considering getting their ears pierced in our area. It is also so convenient that you can make the appointment online. read more

I am not usually one to write yelp reviews (in fact this my first one) but upon looking for a new place to get a wax in the menlo park area I was very disappoint to see Skin Solution as a top option. I have been here a couple times, and it is as if each service was worst than the last. First, I went here for eyebrow tinting and came out with dark, nearly black, eyebrows as the dye stained my face. I have never had this happen any other time, and she sent me home with caterpillar eyebrows and told me to try rubbing it off myself in the shower. About a year later in a desperate case I returned for a brazilian wax and oh my god I will never forget it. She used STRIP wax on my bikini area and it was the most painful wax I ever experienced. She could see the pain I was experiencing, but insisted it was my fault for waiting too long in between waxes. Perhaps I was a rare case (twice?) because the rest of her reviews seem great. But I do not want any one else experiencing black caterpillar eyebrows or a terribly painful wax like I did! read more

Kim helped me achieve my very best brows today! I was impressed with her waxing skills, thorough explanation, and knowledge of products. We waxed and tinted my brows and I love the results. Normally my skin is sensitive and gets red easily, but it didn't happen with the high-quality wax that Kim uses. Scheduling and payment with her skilled receptionist, Rose, was quick and easy; prices were great! I couldn't ask for a better experience! Kim, can't wait to see you and Rose soon! read more

I'm so glad I found Kim; she's funny, honest, and knows how to put people at ease when getting services done. I love how she wasn't pushing products on me just to make a sell; rather, she made really helpful suggestions to questions I had about lashes and waxing. I look forward to seeing her again! read more