I originally booked my brow appointment for July 4th. A few days beforehand, the salon contacted me…read moreto let me know they would be closed that day and asked to move my appointment to July 3rd instead. I agreedeven though the change was initiated by the business. Then the day before my rescheduled appointment, they messaged saying my brow artist had a family emergency and that I would be seeing a different artist instead. I didn't see the message until the following morning and therefore never confirmed the change. At that point my appointment had already been changed once because the salon was closing on the original date and now the artist was changing again. Rather than proceed with an appointment that had changed multiple times due to circumstances outside of my control, I decided to cancel. I understand the salon's response will likely be that my appointment date and time remained the same, that they notified me of the artist change and that I canceled within their same day cancellation window. They also explained that their policy allows for a 100% same day cancellation fee and that they only charged me 50% as a courtesy. I don't dispute that they have a cancellation policy. My issue is with how it was applied in this situation. This wasn't a typical last minute cancellation where everything remained as originally booked. The business had already rescheduled my appointment once because they were closing and then changed my artist less than 24 hours before the appointment. I never confirmed that I was comfortable with that change before being charged. Emergencies happen and I don't fault my original brow artist for having a family emergency. My disappointment is with the decision to enforce a cancellation fee despite the multiple changes initiated by the business. In my opinion greater flexibility would have been the fairer approach. I disputed the charge with my bank and chose not to rebook. While I can't speak to the quality of their brow services, I can only review my own experience as a customer and unfortunately it left me disappointed with how the situation was handled.

Had a horrible experience - would also recommend not booking with Kayleen. I asked for a subtle…read morelook as it was my first experience with brow lamination, and the next day after not touching them/following instructions, woke up to red/light-colored brows that I needed to fill in: the opposite of "subtle". I was willing to give her another chance, but unfortunately for my next appointment I had to do a last minute cancellation due to last minute change in my work schedule. They were completely non-understanding and insisted on charging me the full price of the appointment. They showed absolutely no willingness to compromise for what was going on in my schedule, and just made it all about getting their $$$. Will never be booking with this place again! Also - a word of caution about all the 5* reviews - after my first appointment I was offered a discount on my next booking if I left a 5* review and specifically mentioned the brow tech by name. That's obviously a lot of what's going on here....

Important: Make appointment before you go! Their website makes it super easy to book services…read more I am so glad I finally made time to visit the greatest eyebrow threaders in all the land! Adorable studio in a no-frills parking lot off Kennedy. $32 is the going rate for good brows but these ladies are worth every penny! PS: They offer a slew of other services. Check out their menu!

Great service amazing brows! They are very kind too. Quick and in and out! Love this place so much!read more

I found this great little place on Groupon. I can't believe I never knew this spa was here. I…read morepurchased dermaplaning and facial. The studio is cute and clean. They had hand sanitizer and aesthetician wore a mask. My experience was wonderful and my face feels great. I spoke to her about eyelash extensions for my daughter and called for an appointment for her today. It does take a few calls to get an appointment, all considering right now, I don't mind. I am glad I stopped by.

I scheduled two days in advance for a lash lift and tint and so happy I tried a new place! My…read morelashes are pin straight sloped down, giving me "sleepy" like look and i don't like putting make up on, so this option is perfect for me. Adam did an excellent job making me feel comfortable and explaining the process to me. Highly recommend him for you lash needs, he is meticulous and results are fantastic, you won't be disappointed. I've had mine for about 4 days and they haven't dropped or changed shape. I can't wait to come back.

I have returned to Abby multiple times for lash lifts and extensions and she hits it out of the…read morepark every time! The studio itself is beautiful and welcoming with every detail curating a luxurious experience... down to the scent! In terms of service, Abby is consistently gentle, kind and professional. Every part of the lash experience is wonderful no matter what service I'm getting. My lifts always last so long when I come here!

Amazing service done by Lash Fanatic! Staff is extremely personable and my brows look AMAZING!…read moreCouldn't recommend more!

I am so glad I found this place .I have had one other microdermabrasion and now I know that was sub…read morepar. Carli was amazing. She explained the process and was very attentive. She is skilled in using the wand and did a great job with the deep pore cleansing treatment. I also really enjoyed the face and shoulder massage. She even applies a vitamin C mask when she is done. I will be going back to this location to see Carli. I think they will honor the Groupon price for your first visit if you call and ask, or buy it on Groupon.

I highly recommend Chateau Blanc if you're considering eyelash extensions or need your next fill!…read more It's a beautiful salon, impeccably clean & Ivannee knows exactly how to provide the look you need. My expectations were exceeded by far!

My daughter and I travel from St Petersburg to this spa. It is the only place we could find that…read moredid sugaring (similar to waxing but better because you do not get all the ingrown hairs afterwards)! Now we go regularly because it is a safe, comfortable, beautiful salon. We have had facials, I've had micro needling and more. The staff is kind, even through this crazy 2020 and staff changing for everyone. Cristina, the owner, and Bethany, and Katie have recently given us treatments and they each make us so comfortable and we walk out feeling and looking like a million bucks for a great price!

I had an amazing facial by Cristina. I let her know my skin concerns and she made sure to focus on…read morethem. I loved that she used Image products, which work well with my skin.

I had a pedi here and it went well. My daughter frequents this place more than me and I like that…read morethey take their time either putting on nails or removing them. We had a horrific experience at another local place on Henderson (they ripped off my daughter's nail beds-left bloody), so we are very grateful this place doesn't rush and does a great job!! Friendly service, easy parking. Ty!

The salon was clean, relaxing, and had a welcoming atmosphere from the moment I walked in. The nail…read moreservice was done with great attention to detail, and everything came out looking polished and well done. I also thought it was a nice touch that they offered drinks, which made the experience feel even more elevated and comfortable

Alina was fantastic! She is very knowledgeable about all things lash related, and was very patient…read morein explaining things to me. I was going to get lashes and she helped me decide on a more natural alternative and offered other suggestions as well. I definitely recommend her if you are looking to enhance your lashes!

From the owner: Healthy lash extensions, Tattoo Removals, Microblading,Ombre Browsread more

If I create, this place is zero a wet…read more Please please, I repeat please stay away from this place do not get your eyebrows done at this place . The tech name is Alaa I walked into the establishment, and it seem like she was not having a good day, and she was mad and started screaming at me for no reason, and she walked away and told me that if I didn't like it, I could just walk away with my eyebrows, half way done . I informed her that as a paying customer she must finish the service that I'm paying for and she refused and started screaming and going crazy at me and I told her that I didn't appreciate the way she was treating me and that she needed to complete her job she claim to be the business owner, and that there was no other managers. Please do not come here and stay away from this location. You have been advice.

Literally f*cked my eyebrows up. Trassshhhhhh. The woman working was extra rough for no reason…read more It's usually done really well. But there isn't anything cute about my brows now that I paid for. Aren't you experienced ??

stephanie is absolutely amazing at what she does... i have battled acne for a long time now and…read morestephanie has not only helped me from getting as many breakouts, but she has also educated me on my skin type as well as the products i should be using! my skin has never looked so good! Also... if you are interested in eyelash extensions, stephanie is definitely the girl to go to! ive had mine done many times by her and she does an amazing job! its such a pleasure to be able to wake up in the morning not having to apply a bunch of mascara and still look as if i do! i send all of my hair clients to stephanie for facials, eyelash extensions, waxing, eyelash and eye brow tinting... she has made each and everyone of them very happy and all of them have thanked me for introducing her to them!