Jackie is the best...im always pleased with the results. She takes her time and makes you feel very…read morewelcomed. The atmosphere is always clean and friendly.

The front desk lady was so sweet and kind, and as was my eyebrow tech. It was my first time getting…read moremy brows laminated and the folks there made me feel very comfortable and educated me on the care and process. My eyebrows look great too and I felt like she definitely took extra time making sure everything was symmetrical and perfect. I don't naturally have a lot of eyebrow hair but the lamination made it look a lot more full.

Excellent Lashes! This place is relaxed yet refined. I enjoy it so much I usually get a little lash…read morenap in.

I was trying to schedule a touchup appointment for microblading…read more April the "manager" was extremely rude to me when I told her she was using a condescending tone while attempting to schedule an appointment. I decided to spend my hard earned $$$ at a place who appreciates their customers.

Just got my second lash set with Ms. Toya, this time a fill. She was quick but patient and…read moredetailed. She made sure I was comfortable from start to finish. Her salon is beautiful and the vibe laid back but pristine. 10/10 I'll be back again soon Best spot around

I'm so glad I found Rose!…read more I used to go to a threading studio in Denver that I loved and when I moved here over 10 years ago, I searched and searched, but could not find anyone to do a decent job threading my eyebrows. I have super sensitive skin so waxing really is a last resort for me, and I prefer threading by far! I went ahead and went for the color treatment as well. I've never used henna on my eyebrows and I am so happy with the result. I really love it and Rose was kind, considerate, professional, and quick! Not to mention the prices are fantastic

Eye brow threading & Ive gotten facials. She is very kind and engaging. She does an excellent…read morethreading and I truly enjoyed my facial's.

This was my first time visiting The Glam Life Beauty Bar in Chesapeake, and they did not…read moredisappoint! From the moment I walked in, the space felt elegant, clean, and incredibly relaxing. I received a classic lash extension set, and Ally did an amazing job. She had such a light touch, which I really appreciated, and I could tell the products used were high quality--there was no irritation at all to my eyes or the surrounding area. I'll definitely be returning for future services. Highly recommend! (Before & After photos)

First to review! Always hesitant on moving somewhere new because I have to find a new stylist. This…read morewas closer than VB location. I've had 2 lash artists before this one and third times a charm! I had damaged lashes from the first lash stylist. 2nd stylist basically told me I should let my lashes heal and was way too overpriced for what she did. I've been getting my lashes done for 10 years now so I know what I want and how I like them to appear. Julie was a good listener to my needs and worked with my tiny broken lashes. End results were exactly what I wanted! She did an amazing job with what she had to work with. I wish I had a before pic but thank you so much Julie! The place smelled good upon walking in. The receptionist was very nice and professional. Beds were comfy and place was very clean!

I cannot rave enough about my experience here at Empire Lash Lounge. Malikia was very prompt with…read moremy set appointment time. That right there is a must for me! She walked through the whole process step by step and answered any of my questions. I not only walked out with beautiful natural looking lashes but also with the knowledge and understanding on how to take care of my new lashes. I've had lashes put on for weddings and special events from local nail salons but the service was so quick and made me feel really apprehensive. Malikia made this lash experience for me enjoyable and relaxing. I would definitely recommend her to anyone that is looking for a professional lash technician! Plus I love to support minority owned, women owned small businesses.

I had been thinking about trying lashes for a while, but didn't know where to begin. I stumbled…read moreupon Empire Lash Lounge while browsing Instagram. Luckily, I was able to easily book an appointment online the Saturday before Labor Day. My appointment was with Ajanéy. She was super sweet and friendly and let me know everything to expect before she got started. She made me feel very comfortable. What I liked most is that she is knowledgeable about the application of lash extensions and the proper care. I will definitely be back for a fill because I was so impressed with the results of my lashes. I definitely recommend checking Ajanéy out! The owner, Kia, even reached out to me personally to see how my appointment went. Wonderful customer service. You don't get that type of service everywhere. Great job Empire Lash Lounge!

Have been going to LaBlade for years and refuse to go anywhere else. I always get professional…read morelooking lashes, not all this "fly away" lash or "Elmer's glue" lash styles I see so many people wearing these days.

My husband bought me a Groupon for my brows for my bday. I ended up with two different brows as you…read morecan see on the picture that I attached to the review. This is after the healing period. I contacted her back and send her the pic and she refused to fix my brows without me paying another fee. I would suggest you to go to someone that is more experienced and to someone that would try to correct their work if the result it is not pleasant. On the good side they were supposed to last years, but they completely disappeared in a probably three months, which is also showing the her materials are not good quality as well.

Gaby was very professional and friendly when I came in with my son! Love her focus and attention to…read moredetail! Will definitely keep coming here to see her!

My girlfriend recommended to try the eyelash extension service. I obliged and booked an…read moreappointment for Sunday 04/05/26 individual eyelash extension desiring the hybrid look at a cost of $150 and a buddy package providing a luxury facial and massage for a cost of $270.00. Each service had a separate 18% gratuity which is removed if you tip the technician in cash. I expected a high-end professional experience, unfortunately what we received fell far below that standard. We ultimately spent a significant amount of money on very basic services that were advertised as luxury. EYELASH- I booked eyelash service that was advertised and explained to me by the intake receptionist as individual eyelash extensions, instead I was given clusters or fans as the owner prefers to call them. This is misleading and not what I paid for. Individual lash extension as I have had in the past are typically applied one extension per natural eyelash, not clusters or fans. What I received was not consistent with standard and similar cluster services can be found at basic nail salon for less than half the cost that I paid. The glue adhesive hardened to the point that I had to remove the lashes within two days of my service. This reflects poor technique, improper sequencing of services and lack of care. FACIAL- there was no consultation-no discussion of my skin type, concerns or goals. The process was not explained during the service, including products being used or recommended and there was no proper exfoliation, which is a basic step in any facial. Although very polite, I felt my aesthetician was either a student or an amateur that had just graduated. My facial was performed immediately after my eyelash extensions, and the way this was handled was very concerning. The esthetician placed loose, swim type goggles over my eyes that did not properly protect the lashes from the facial steam which I believe caused some of the lash clusters to fall out the next day. MASSAGE- The massage was decent, but very basic, we were provided with a choice of two scent oils to use. One was very pleasant, the other putrid to my senses. A luxury salon should offer more than one scent of oil to choose from. There was no variation in f technique or enhancements. The glute massage was received through the blanket used to keep me covered and warm, which felt impersonal and not in line with a luxury service or experience. The most concerning event was how my feedback was handled. The owner (Ivy) performed my eyelash service, when I reached out to her to discuss my concerns, our conversation became tense and dismissive. It took significant effort just to get her to acknowledge any accountability. Instead of addressing my concerns professionally, she became defensive, state she "felt" disrespected and focused on explaining her training, how long she has been in the business and the details of each eyelash service (i, e, classic, hybrid, dramatic) that should have been explained on the menu or when I requested this information from the intake agent before I booked my appointment. She was adamant that they did not provide refunds, but she offered me the option to return to the salon for her to correct my eyelashes or 50% refund of what I paid. At this point the conversation has escalated to the extent that we were unable to fully discuss or resolve the concerns with the facial and massage. She gave me a story of how tired she was, how she didn't have time to continue the conversation. I asked when a better time would be, she stated she didn't have time, she was booked and busy and that she had a family and a home to go to. Like, really, we all are professional women and have the same responsibilities. DEFLECTION. She eventually conceded to the following Wednesday to follow-up. I eventually conceded to 50% refund plus the gratuity which I am still waiting to receive. Please note how she does not address any of the bad reviews, this is also a sign of no accountability.