I had a great experience here today 22JUN2015. First off I called just to co firm their location…read moreand the person in the phone was very helpful at providing descriptive directions from where I was currently located. After showing up I told the woman working behind the counter that one if my pairs of Ray Bands were bent thanks to a careless friend borrowing them. She gladly checked them out for me and gently resolved the issue with my glasses. She even offered to clean that pair along with the sunglasses I was wearing. I had a great experience and I will be coming back to the store.

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Mandeville Sunglass Hut at 2875 Hwy 190 to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

The VA sent me here. I came in for issues with dry eye secondary to medication for depression due…read moreto my military service. The doctor straight up told me to do talk therapy and looked me up and down and said to go to the gym and get off of my medication. Ironically enough, I had come to this appointment from the working out at the gym. Guess I am not fit enough according to her standard. If she had asked me a single question about my situation, she would have known I also already do "talk therapy." I was telling my husband my experience as we were walking outside and I think the secretary overheard and sent the Dr. out. She came outside to ask if I had an issue with my experience and when I tried to tell her she told me to leave and offered no apology. I can say as a veteran, I have never had a worse experience at a medical office and would never recommend a fellow veteran go here and support this place. I will be submitting a formal complaint so the VA can reconsider using this facility moving forward.

I really liked the sales reps and office people I have interacted with, but I'm leaving a low star…read morereview because the processing time on getting in frames and lenses is unreasonably long... and it's caused a massive personal issue for me concerning photos during a vacation. My vacation started September 8. I was incredibly upset about it - I had not been able to do a vacation in over 4 years and I did not have regular clear glasses to wear to take normal photos in. In the middle of June 2023 I went to the beach and accidentally had my default pair of Silhouette framed glasses get swept off (I genuinely forgot I was wearing them). When I returned to Covington I began to search for a retailer that could order Silhouettes again. I found that EyeWares did and is covered by my eye insurance. They even went out of their way to order the more unique frames available. This was around June 28th for context. We added in new transition "sunglasses" for me, and a plain set of framed sunglasses for my husband. In the meantime my husband got a simple pair from LensCrafter, a few days prior on June 26th. Just for context his glasses were fully ready by July 7th which is about 10 business days (a typical turnaround time). The first set of frames (the transition sunglasses pair, and my husband's plain frames) were ready by July 17th. The Silhouettes were not. So the first set was ready in about 15 business days. Sort of long but not a big deal considering the cool eyewear frame selection... but my main glasses, what I came in for, were not in yet. It was not until July 25 the frames came in. 19 business days. This is just the frames, not including lenses. So I came in to be fitted for the lenses. It was not until August 14th that my Silhouette glasses were ready. 33 business days from order date. I went outside, and then realized they were transition lenses. These are intended to be my regular glasses - I use them mostly on the computer, but also for photos because they're not very visible. I came back in and they told me they would be able to order the correct lenses and have it ready to swap out no issue. I first noted here to the manager that I had a vacation starting in September 8th, because of how long this process was taking. I was assured the lenses would be in rapidly, and it would take mere minutes to change out. He wasn't concerned. I called a week before my vacation in a panic about this same issue because still - NO lenses. I was assured by the manager the lenses would be in by next Wednesday, a day before I left, and he could swap them out in minutes. There I was, September 7th. It was Wednesday. I was told that my lenses would be in by Monday September 11th, but of course they were not. That will be 53 business days for anyone keeping track. If I had known how long it takes this retailer to get in frames and lenses, and that it would effect a vacation 2.5 months away - I would have never ordered here. And this was not a small thing, this ruined every single picture I took outside - and most of this vacation was outside. I was literally on the verge of tears when I called that morning and they told me the lenses were still not in. In the end I managed to tell them I was going to start working with my insurance to force a refund so I could get the lenses I paid for - this was late October. Low-and-behold the lenses came in about 5 days later. I again, had to call them to find this out. 90 days from order date. I brought my glasses in to have the lenses changed, they insisted they could do it within a few minutes. The first technician took my glasses back, and then came out to tell me he could not get my glasses back together and I would have to leave without them. If my husband had not driven with me to the store, I would have been SCREWED. I cannot drive without glasses. A technician the next morning finally installed the lenses right. They gave me the glasses back and assured me the owner would call to apologize about their abhorrent service. Nothing. And of course, I go home and find that it seems like they have changed the nose pads to a slick hard plastic, and messed with the shape of the frames Now they don't stay on my face. So on top of everything else, they opted to be even further malicious and screw with the frames. Probably why the owner did not call me back. I am not coming in to get them fixed, of course. I'm just waiting to cycle into another annual frame upgrade with my insurance. What a nightmare, and absolutely childish. I'm fairly sure they messed with my glasses to get back at me for the reviews on Google and BBB. I wrote these reviews because of how YOU were treating me and not giving me the glasses I PAID FOR. You don't get to be mad and screw with my glasses to get back at me. YOU are at fault here. NOT ME.

BEST STORE. Whenever I am in need of an outfit, I always shop here! From gifts, cocktail dresses,…read morekrewe sunglasses, swimsuits, jeans, and everyday clothes. Best local boutique on the Northshore!!

I had not been to hemline and purchased a beaded coin purse...went next door to fleurty girl and…read morefound almost the same for a third of the price. Went back, not even 20 mins after purchasing the original hemline coin purse for a refund. To my surprise, store credit is the only option. There is no sign and when I asked where the policy was, the clerk stated on the receipt that she never gave me. So no notice was given, no sign advising of the policy...first and last time shopping there

Had a minor eye injury, and he worked me in the same day. Felt better almost…read moreimmediately.....Attentive staff, and nice selection of glasses. Very convenient location. Highly recommend.

Dr Connor and his staff are amazing! Best eye care experience I have ever had. Very reasonable…read moreprices and here's the best part - I received my prescription sunglasses in 2 days! Love this place and will be back for all my eye care needs!

Exactly like the other reviews. My wife was sold a pair of sunglasses and assured it would only…read morecost $150, which she paid. After receiving the glasses, was called and told she owed another $60, which she paid. Was called a week later and told she owes another $200+!?!?!? Looking at the invoice, the sales person added tons of upgrades she didn't ask for or need (and we are not sure she got). This place is shady as hell!! Run away!!!!!!!

I went here almost 2 yrs ago. I keep getting told I owe more money every few months. I pay them…read moreeach time and then I get another notification I still owe. If I would have known it was going to cost me over $700 I would have went elsewhere. Don't tell me it's covered before I get my stuff then after all said and don't it's not. Never go here!!!! I definitely will never go back.

The ladies at Stella Dallas are full of fashion advice and will give you a boost of confidence…read moreevery time you are in! They are so sweet, encourage you to be different and to own YOUR style. Really unique pieces and so fun to go in to this store!

Clothes are overpriced and the ladies who work there force conversation and try too hard to sell…read moreyou. When I was in the changing room I was asked what all I had tried on so far, why I did or didn't like something, and so much more. Too overwhelming.

This is the tiniest little store, but when you walk in it's like being at the Weasley's - there are…read moreis so much stuff, fun, and knowledge in this store you really wanna plan for the adventure, not the shopping trip! Stopped in for some Darn Tough socks, but I love shopping here for whatever the hiking trail requires...Salomon boots? Check. Osprey pack? Check. Smiles and smarts and enthusiasm for the outdoors? Yep, they got that, too. Seriously, come check out the crew at Massey's Northshore, they have the gear you crave for the fun you're having!

Awesome store, quality good and super friendly knowledgeable employees who made it feel like expert…read morefriends were helping you find what you needed. And for the 2 items we asked for that they didn't have, they directed us to other stores and brands so that we could find what we needed. We'll definitely be going back!

My Jeweler ! Charlie is the best :)…read moreDoes ALL my custom work. Best Jeweler on the Northshore. The whole shop is friendly and helpful. I can't say enough good things.

Friendly staff. Great prices especially on watch battery replacement versus other jewelry stores on…read morethe NorthShore. I also got my Lacoste sunglasses fixed here. This is our go-to spot for gifts, decor etc.

I love this place. I've been here twice to rent bikes for the Tammany Trace and I've had a great…read moreexperience both times. They were so accommodating when finding the right bike for my family member. They gave tips and directions and had extra helmets too. Totally recommend!!!

Nothing but fantastic things to say about Brooks Bike shops...both of them!!…read more Great suggestions and information for tourists who have no clue where they are or where they are going. Great rates, great bikes, great people!! We will be back!