This is 3rd attempt to have glasses adjusted so I can see through my progressive lens. New lens are…read morebeing ordered. I asked if this does work can I get a refund. NO was answer if that is the case I've shelled out $700 for nothing. I've Worn glasses for 60 plus years. Other places refund money if glasses be made right. This is not a small local business. They should do better

Dr. Hawkins was professional and ensured my needs were met, Brittany also exceeded my expectations,…read moreby far the best experience I've had, and I've worn glasses my entire life. My frames were made and received quickly, which is also a plus! Thank you to the whole team for your help!!!

Exactly like the other reviews. My wife was sold a pair of sunglasses and assured it would only…read morecost $150, which she paid. After receiving the glasses, was called and told she owed another $60, which she paid. Was called a week later and told she owes another $200+!?!?!? Looking at the invoice, the sales person added tons of upgrades she didn't ask for or need (and we are not sure she got). This place is shady as hell!! Run away!!!!!!!

I went here almost 2 yrs ago. I keep getting told I owe more money every few months. I pay them…read moreeach time and then I get another notification I still owe. If I would have known it was going to cost me over $700 I would have went elsewhere. Don't tell me it's covered before I get my stuff then after all said and don't it's not. Never go here!!!! I definitely will never go back.

Every business has competition but the Mandeville location of Vision Optique has them all beat. A…read morecombination of happy helpful sales people willing to work with a customer until everything is just right is hard to beat. Adjustments at no charge after a sale is made including glasses that they have not sold you, is just old school service. It's the people behind the counter that make the difference and this location has a team that works together and it shows. Robert H

Very unhappy customer who pays for everything I don't have insurance so when I was quoted a price…read moreof 140. Dollars ended up paying 272. Dollars and didn't get anything i walked in to get . I will never recommend this place

I have had the worst experience with Bond Wroten. I purchased 2 pairs of glasses that cost me over…read more$700. One pair I had problems from the start. The were over $350 and the transition wasn't in the lenses. I returned to get the transition added and then the license kept popping out. I brought them in a year after several months of not wearing them because of the lense. They put another lense in which never fitted well and kept popping out. So I rarely wore them. This year the lense popped out and got crushed now I am being told that I have to get a $110 exam and pay $300 for lenses. So I basically paid $350 for glasses I wore maybe 5 times over 2 years struggling with lenses that kept popping out of the frame. I would say save your money and go elsewhere.

I cannot believe how friendly everyone is here. My two children had to get their eyes checked again…read moreand the staff was so nice but I thought we were in for a long wait because the waiting area was almost full. We sat and got comfortable when to my surprise about 5 minutes later they were called. Low and behold they need glasses lol. The lady in the fitting room help both children make great decisions on their new frames. A week later they called saying their glasses were in. After arriving to pick the glasses up we were instructed to just go straight to the fitting room. The lady there still super nice made sure they were adjusted correctly and they were happy with the choice they had previously made. I wasn't even there 5 minutes. I love this place.

Had a minor eye injury, and he worked me in the same day. Felt better almost…read moreimmediately.....Attentive staff, and nice selection of glasses. Very convenient location. Highly recommend.

Dr Connor and his staff are amazing! Best eye care experience I have ever had. Very reasonable…read moreprices and here's the best part - I received my prescription sunglasses in 2 days! Love this place and will be back for all my eye care needs!

I love Louisiana eye cares staff and Doctors. However a couple weeks ago they called to tell me my…read moreglasses were ready. I ordered a pale purple frame, I got grey. Also the right arm will not stay up. I couldn't address the color as I had a flight to catch to Va for a family funeral. I go tomorrow to see if they will fix my issues.

I had a routine eye exam here, which is where I've always gone. When I made the appointment, they…read moreverified that none of my information, including insurance, has changed. When I checked in, she asked for my ID and insurance card, which I handed over. Had the eye exam. Everything went great. Go to checkout and I'm told that my vision insurance is out of network, so I'll have to pay the full amount of the visit. That they stopped accepting my vision insurance. I asked why at no point was I informed of this and they couldn't give me an answer. I always check in network/out of network for new doctors. But I've previously gone here (and so has my son), so it didn't even cross my mind to make sure they still accepted our insurance. If they're in network for you, great! The docs are awesome! But you never know when you'll suddenly become out of network and not be told until after your exam. The office manager was helpful in providing me the information needed to file an out of network claim with my insurance. However, at no point did a receive an apology or a promise to better train her staff.

Went to see them last year for 1st time. I was running late so I called them to let them know I…read morewould be there in 5 minutes because I got lost. The girl said no problem 'I'll let them know'. When I walked in they told me they cancelled the appt because I was late. Mind you I had just called them and they said no problem. Thankfully after I got upset they 'worked me in'. The staff in the back were wonderful and the doctor was great. But I'll never go back. Then today a co-worker called them to advise them of her 2nd ins after getting her exam and glasses there. The person who answered the phone rudely told her they are 2 separate things...didn't offer to file to get her coinsurance back for her...or send her a claim to file on her own even. I work in the dental field and if we treated our patients this way we'd never have any repeat patients. Do better!

Most thorough eye exam I've had in years. Great people , kind and professional. I would highly…read morereccomend them

Such a kind and caring staff! They made my eye exam feel easy and comfortable…read more The doctor really listens to your concerns

The Staff is incredibly unwelcoming and have mean attitudes toward anyone. It's unbelievable they…read moreare employed still. Office ladies & Karen who measures your iris and pupils for glasses. Yes the husband is so kind and professional but him not caring about his patients outside of that exam room says alot. It's not about any doctor, Dr staff & patient relationships, it's only about money. They could give two shits, more will come. I hope people stop going cuz they treat people terrible. They go out of their way to scoff, degrade, & ridicule. What's even worse, they could careless how it makes you feel. It's insane