Every business has competition but the Mandeville location of Vision Optique has them all beat. A…read morecombination of happy helpful sales people willing to work with a customer until everything is just right is hard to beat. Adjustments at no charge after a sale is made including glasses that they have not sold you, is just old school service. It's the people behind the counter that make the difference and this location has a team that works together and it shows. Robert H

Very unhappy customer who pays for everything I don't have insurance so when I was quoted a price…read moreof 140. Dollars ended up paying 272. Dollars and didn't get anything i walked in to get . I will never recommend this place

I love Louisiana eye cares staff and Doctors. However a couple weeks ago they called to tell me my…read moreglasses were ready. I ordered a pale purple frame, I got grey. Also the right arm will not stay up. I couldn't address the color as I had a flight to catch to Va for a family funeral. I go tomorrow to see if they will fix my issues.

I had a routine eye exam here, which is where I've always gone. When I made the appointment, they…read moreverified that none of my information, including insurance, has changed. When I checked in, she asked for my ID and insurance card, which I handed over. Had the eye exam. Everything went great. Go to checkout and I'm told that my vision insurance is out of network, so I'll have to pay the full amount of the visit. That they stopped accepting my vision insurance. I asked why at no point was I informed of this and they couldn't give me an answer. I always check in network/out of network for new doctors. But I've previously gone here (and so has my son), so it didn't even cross my mind to make sure they still accepted our insurance. If they're in network for you, great! The docs are awesome! But you never know when you'll suddenly become out of network and not be told until after your exam. The office manager was helpful in providing me the information needed to file an out of network claim with my insurance. However, at no point did a receive an apology or a promise to better train her staff.

Had a minor eye injury, and he worked me in the same day. Felt better almost…read moreimmediately.....Attentive staff, and nice selection of glasses. Very convenient location. Highly recommend.

Dr Connor and his staff are amazing! Best eye care experience I have ever had. Very reasonable…read moreprices and here's the best part - I received my prescription sunglasses in 2 days! Love this place and will be back for all my eye care needs!

Exactly like the other reviews. My wife was sold a pair of sunglasses and assured it would only…read morecost $150, which she paid. After receiving the glasses, was called and told she owed another $60, which she paid. Was called a week later and told she owes another $200+!?!?!? Looking at the invoice, the sales person added tons of upgrades she didn't ask for or need (and we are not sure she got). This place is shady as hell!! Run away!!!!!!!

I went here almost 2 yrs ago. I keep getting told I owe more money every few months. I pay them…read moreeach time and then I get another notification I still owe. If I would have known it was going to cost me over $700 I would have went elsewhere. Don't tell me it's covered before I get my stuff then after all said and don't it's not. Never go here!!!! I definitely will never go back.

I've purchased several pairs of prescription glasses from Vision Source over the years. I've worn…read moreglasses since I was a toddler so I feel I know a thing or two when it comes to glasses. They have a good selection of frames to choose from. The staff is helpful, especially the woman who fitted me for my frames and adjusted them when I picked them up. I don't remember her name, but she was so helpful. I would definitely recommend this place to anyone looking to get fitted with a new pair of glasses.

Great attention to detail- family environment. You will feel like your cousin just treated you-…read moresuperior staff. I'll be back

I have had the worst experience with Bond Wroten. I purchased 2 pairs of glasses that cost me over…read more$700. One pair I had problems from the start. The were over $350 and the transition wasn't in the lenses. I returned to get the transition added and then the license kept popping out. I brought them in a year after several months of not wearing them because of the lense. They put another lense in which never fitted well and kept popping out. So I rarely wore them. This year the lense popped out and got crushed now I am being told that I have to get a $110 exam and pay $300 for lenses. So I basically paid $350 for glasses I wore maybe 5 times over 2 years struggling with lenses that kept popping out of the frame. I would say save your money and go elsewhere.

I cannot believe how friendly everyone is here. My two children had to get their eyes checked again…read moreand the staff was so nice but I thought we were in for a long wait because the waiting area was almost full. We sat and got comfortable when to my surprise about 5 minutes later they were called. Low and behold they need glasses lol. The lady in the fitting room help both children make great decisions on their new frames. A week later they called saying their glasses were in. After arriving to pick the glasses up we were instructed to just go straight to the fitting room. The lady there still super nice made sure they were adjusted correctly and they were happy with the choice they had previously made. I wasn't even there 5 minutes. I love this place.

Dr. Himeld did my cataract surgery and it was smooth sailing. Rendi and the nurses at Ponchatrain…read moresurgery center were all wonderful. The second eye was the best because you already knew the nurses in surgery. It was like visiting with very competent friends. I would highly recommend the experience to anyone. The staff at Surgical Eye Associates are also great. 20/20 in each eye!Thank you all.

Excellent surgeons and staff, all of which have worked together for many years. They offer the…read morelatest testing and surgery technology but can also provide a prescription for stylish glasses in their optical. They also fit contacts and got your back if you get an eye infection or injury. Dr Bessent invests a lot into the practice and his staff.

I had a great experience at Vision Optique in Mandeville. Quick walk in service. Doctor was…read moreprofessional and thorough. Associates were super helpful in my frame selection. Gold stars all around

This location should re-evaluate their staff and management. I called to ensure my prescription was…read morecorrect so I could order new glasses. Darnise looked up the prescription read it and when I asked did this have AR coating she said I have to transfer you to someone else. When she transferred me it went back to the main menu and I had to call back in and try to speak with Darnise again. I sat on hold for 53 minutes after 30 minutes I started calling from other cell phones because I thought surely they couldn't be that busy, they must have forgotten about me. When calling from the other phones Darnise said quickly " please hold" before I finally screamed after 3 attempts and cut her off and said "supervisor". She then said " I mean I can see if they're available" like this isn't a business operating to make a profit from services they provide to the public. Then she came back to phone and said "they're all busy at the moment or on the phone. So she requested to have someone call me back and then hung the phone up on me. So considering the level of annoyance at this point I called back. Ironically the supervisor was miraculously free although not 30 seconds ago they were busy. The supervisor named Nicole then spent 10 minutes covering her and her staff and not one moment said I'm sorry for any inconvenience. When I asked why was I on hold for 53 minutes she informed me that she has only been in the office for 30 minutes and couldn't explain why but that their staff is all at lunch, and they have other patients to tend to. Now call me crazy but I would think a healthcare facility would want to handle any issues over the phone to prevent any issues as it relates to COVID-19. I was informed that Darnise is new and that there wasnt really any solutions to my problem except to wait. I mean who would spend $100s with this company to be told that customer service isn't a part of what they do. I mean I work in healthcare and I couldn't imagine I'd have a job if I had patients on hold for 53 minutes and I couldn't imagine we would have any patients returning in the near future. I'm not one to go out of may to cause an issue but this has to one of my worst customer service experiences I've had. When I asked to speak to anyone above who I previously spoke to they begin to circle the wagon and defend obviously wrong actions. I hope this company finds a better way to work with customers or I fear this company won't survive in a market where people expect some level of dignity and respect when dealing with healthcare providers.