Had a minor eye injury, and he worked me in the same day. Felt better almost…read moreimmediately.....Attentive staff, and nice selection of glasses. Very convenient location. Highly recommend.

Dr Connor and his staff are amazing! Best eye care experience I have ever had. Very reasonable…read moreprices and here's the best part - I received my prescription sunglasses in 2 days! Love this place and will be back for all my eye care needs!

Slidell Optics is your local destination for stylish eyewear, quality eye care, and personalized…read moreservice. They specialize in helping you find frames that don't just fit your face -- they fit your lifestyle.

The lady in the Optical Center knows more about eyeglasses than any human I've ever known. She…read moreobviously loves her job and loves helping people to look their best when they're selecting eyewear.

Dr. Hawkins was professional and ensured my needs were met, Brittany also exceeded my expectations,…read moreby far the best experience I've had, and I've worn glasses my entire life. My frames were made and received quickly, which is also a plus! Thank you to the whole team for your help!!!

Went to get a prescription filled. Great selection. But more importantly customer service was…read moreexcellent. No rush, took time to ask about my preferences and then brought samples to try ...narrowing down my choices ( huge help). Offered good feedback... and I have walked away feeling I made a purchase I will be very very happy with! Also took time to make sure I received all the amenities I want in a pair of glasses and did a great job tackling my vision insurance! Highly recommend!

Went to see them last year for 1st time. I was running late so I called them to let them know I…read morewould be there in 5 minutes because I got lost. The girl said no problem 'I'll let them know'. When I walked in they told me they cancelled the appt because I was late. Mind you I had just called them and they said no problem. Thankfully after I got upset they 'worked me in'. The staff in the back were wonderful and the doctor was great. But I'll never go back. Then today a co-worker called them to advise them of her 2nd ins after getting her exam and glasses there. The person who answered the phone rudely told her they are 2 separate things...didn't offer to file to get her coinsurance back for her...or send her a claim to file on her own even. I work in the dental field and if we treated our patients this way we'd never have any repeat patients. Do better!

Most thorough eye exam I've had in years. Great people , kind and professional. I would highly…read morereccomend them

Very friendly place, makes you feel like family. Glasses and…read moreContacts are always ready on date quoted. They always give me my prescription.

Patients have a right to their own medical information. Tangi Vision Outlet refuses to give…read morepatients their pupillary distance measurement on their written prescription. I won't visit here again and I would not recommend anyone else visit here either.

I had a great experience at Vision Optique in Mandeville. Quick walk in service. Doctor was…read moreprofessional and thorough. Associates were super helpful in my frame selection. Gold stars all around

This location should re-evaluate their staff and management. I called to ensure my prescription was…read morecorrect so I could order new glasses. Darnise looked up the prescription read it and when I asked did this have AR coating she said I have to transfer you to someone else. When she transferred me it went back to the main menu and I had to call back in and try to speak with Darnise again. I sat on hold for 53 minutes after 30 minutes I started calling from other cell phones because I thought surely they couldn't be that busy, they must have forgotten about me. When calling from the other phones Darnise said quickly " please hold" before I finally screamed after 3 attempts and cut her off and said "supervisor". She then said " I mean I can see if they're available" like this isn't a business operating to make a profit from services they provide to the public. Then she came back to phone and said "they're all busy at the moment or on the phone. So she requested to have someone call me back and then hung the phone up on me. So considering the level of annoyance at this point I called back. Ironically the supervisor was miraculously free although not 30 seconds ago they were busy. The supervisor named Nicole then spent 10 minutes covering her and her staff and not one moment said I'm sorry for any inconvenience. When I asked why was I on hold for 53 minutes she informed me that she has only been in the office for 30 minutes and couldn't explain why but that their staff is all at lunch, and they have other patients to tend to. Now call me crazy but I would think a healthcare facility would want to handle any issues over the phone to prevent any issues as it relates to COVID-19. I was informed that Darnise is new and that there wasnt really any solutions to my problem except to wait. I mean who would spend $100s with this company to be told that customer service isn't a part of what they do. I mean I work in healthcare and I couldn't imagine I'd have a job if I had patients on hold for 53 minutes and I couldn't imagine we would have any patients returning in the near future. I'm not one to go out of may to cause an issue but this has to one of my worst customer service experiences I've had. When I asked to speak to anyone above who I previously spoke to they begin to circle the wagon and defend obviously wrong actions. I hope this company finds a better way to work with customers or I fear this company won't survive in a market where people expect some level of dignity and respect when dealing with healthcare providers.

The Staff is incredibly unwelcoming and have mean attitudes toward anyone. It's unbelievable they…read moreare employed still. Office ladies & Karen who measures your iris and pupils for glasses. Yes the husband is so kind and professional but him not caring about his patients outside of that exam room says alot. It's not about any doctor, Dr staff & patient relationships, it's only about money. They could give two shits, more will come. I hope people stop going cuz they treat people terrible. They go out of their way to scoff, degrade, & ridicule. What's even worse, they could careless how it makes you feel. It's insane

I love the Hammond Eye Clinic! I've been going for years! I have seen both Dr. Alan Pradillo & Dr…read more Lisa Pradillo (who are a precious married couple) and have been fully satisfied! They make a GREAT team! The entire staff is wonderful, especially Ms. Karen! She is incredibly helpful, kind, and goes out of her way to help!

I love Louisiana eye cares staff and Doctors. However a couple weeks ago they called to tell me my…read moreglasses were ready. I ordered a pale purple frame, I got grey. Also the right arm will not stay up. I couldn't address the color as I had a flight to catch to Va for a family funeral. I go tomorrow to see if they will fix my issues.

I had a routine eye exam here, which is where I've always gone. When I made the appointment, they…read moreverified that none of my information, including insurance, has changed. When I checked in, she asked for my ID and insurance card, which I handed over. Had the eye exam. Everything went great. Go to checkout and I'm told that my vision insurance is out of network, so I'll have to pay the full amount of the visit. That they stopped accepting my vision insurance. I asked why at no point was I informed of this and they couldn't give me an answer. I always check in network/out of network for new doctors. But I've previously gone here (and so has my son), so it didn't even cross my mind to make sure they still accepted our insurance. If they're in network for you, great! The docs are awesome! But you never know when you'll suddenly become out of network and not be told until after your exam. The office manager was helpful in providing me the information needed to file an out of network claim with my insurance. However, at no point did a receive an apology or a promise to better train her staff.