Great staff! Very friendly and helpful. The eye doctors are all very friendly and efficient. They…read morehave a huge selection of eyewear in all styles. Prices are affordable and they accept most insurances. They also offer their own insurance coverage of some kind I think if you don't have any. The office is spacious, bright and clean. If you gotta get your eyes seen about....check it out.

We've brought the little dudes here a couple of times now and the service is always excellent;…read morestaff and doctors are great with the boys, and Jachin (the big little dude) always walks out with something really cool for his eyeballs. Thanks for taking such good care my guys!

This was my first time trying this place. EVERYONE were polite and attentive immediately after I…read morewalked in. The quality of care was great also. I decided to add on the transition lens, and my glasses were ready for pick-up 2 days later.

Very nice people at the reception, they always recognize me and call me by my name…read more They have a medium inventory of frame glasses. Depend wish doctor you see but for me it was a bad experience. Sorry but I will search for an other eye doctor in Covington.

Dr. Himeld did my cataract surgery and it was smooth sailing. Rendi and the nurses at Ponchatrain…read moresurgery center were all wonderful. The second eye was the best because you already knew the nurses in surgery. It was like visiting with very competent friends. I would highly recommend the experience to anyone. The staff at Surgical Eye Associates are also great. 20/20 in each eye!Thank you all.

Explained the process clearly . Everyone was kind and thoughtful…read more Laser eye surgery was easy, not a notable sence of pain..... just waiting for the follow up.

This is 3rd attempt to have glasses adjusted so I can see through my progressive lens. New lens are…read morebeing ordered. I asked if this does work can I get a refund. NO was answer if that is the case I've shelled out $700 for nothing. I've Worn glasses for 60 plus years. Other places refund money if glasses be made right. This is not a small local business. They should do better

Dr. Hawkins was professional and ensured my needs were met, Brittany also exceeded my expectations,…read moreby far the best experience I've had, and I've worn glasses my entire life. My frames were made and received quickly, which is also a plus! Thank you to the whole team for your help!!!

Have been going here for several years. Nice and friendly staff. Saw Dr Glazer on time who did a…read morethorough examination and addressed my eyeglass and contact lens needs. A great place to go for your eye care.

The covington office has the absolute worst customer service I have ever experienced...period.read more

Dr. King is simply a great optometrist and provides reliable prescriptions for glasses and…read morecontacts. Andrea is a fantastic optician who knows what looks great on people and can show you which lenses work best for your vision needs. You can't go wrong with their eyewear selection and friendly staff. If you need any medical eye care, Dr Bessent and Dr Blanchard are knowledgeable and many of their certified ophthalmic techs have all been with them for more than 20 years.

Went to purchase some of my contacts as my supply had ran out. They were rude and refused to sell…read moreme any contacts even though I had seen the eye doctor 4 months prior. They said I would have to pay for an appointment. I asked for my prescription and ordered from 1800contacts and the shipped out the same day. They do not stock any contacts even though their focus is on selling them.

Every business has competition but the Mandeville location of Vision Optique has them all beat. A…read morecombination of happy helpful sales people willing to work with a customer until everything is just right is hard to beat. Adjustments at no charge after a sale is made including glasses that they have not sold you, is just old school service. It's the people behind the counter that make the difference and this location has a team that works together and it shows. Robert H

Very unhappy customer who pays for everything I don't have insurance so when I was quoted a price…read moreof 140. Dollars ended up paying 272. Dollars and didn't get anything i walked in to get . I will never recommend this place

Perhaps the person below me doesnt understand to shop around, first, before deciding on a certain…read morebusiness; you can see whats available before being "conned". A person who does their research cannot be conned. We live in Hawaii, now. I still send Spectacles my updated prescriptions and get my glasses from them. We will be moving back to Louisiana, Italy or Alabama next and I intend to continue to do the same. When I am ready for contacts, I will also be sure to send them that prescription as well. :)

I was conned into paying extra for a certain type of lenses and to get my lenses thinned. I paid…read moreseveral hundred dollars for these "extra" and "special" lenses as persuaded by the owner. The lenses stuck out of the sides of my glasses and was very ugly, however, i decided not to complain since i only wear them at night. Two weeks after picking up my glasses from the store, my lenses cracked in the middle of each lens. I recently bought new lenses from another optical shop, because they were so badly cracked I could no longer see out of them, and was told that the "special" type of lens purchased from Spectacles was cheap plastic. I paid less than half of what Spectacles charged me and actually received much better quality lenses and they do not bulge out the sides of the frames. Will not go back to this store and I do not encourage others to get ripped off here either.

After moving back to the area, I was looking for a good eye-care practice and have had a very…read morepositive experience with Dr. Agnew and her team. They have been knowledgeable, helpful, and responsive throughout the process of getting my new glasses, and when something has come up, they have been quick to help and get it resolved. Good service deserves recognition, and I appreciate the care I've received. ,

The VA sent me here. I came in for issues with dry eye secondary to medication for depression due…read moreto my military service. The doctor straight up told me to do talk therapy and looked me up and down and said to go to the gym and get off of my medication. Ironically enough, I had come to this appointment from the working out at the gym. Guess I am not fit enough according to her standard. If she had asked me a single question about my situation, she would have known I also already do "talk therapy." I was telling my husband my experience as we were walking outside and I think the secretary overheard and sent the Dr. out. She came outside to ask if I had an issue with my experience and when I tried to tell her she told me to leave and offered no apology. I can say as a veteran, I have never had a worse experience at a medical office and would never recommend a fellow veteran go here and support this place. I will be submitting a formal complaint so the VA can reconsider using this facility moving forward.

I love Louisiana eye cares staff and Doctors. However a couple weeks ago they called to tell me my…read moreglasses were ready. I ordered a pale purple frame, I got grey. Also the right arm will not stay up. I couldn't address the color as I had a flight to catch to Va for a family funeral. I go tomorrow to see if they will fix my issues.

I had a routine eye exam here, which is where I've always gone. When I made the appointment, they…read moreverified that none of my information, including insurance, has changed. When I checked in, she asked for my ID and insurance card, which I handed over. Had the eye exam. Everything went great. Go to checkout and I'm told that my vision insurance is out of network, so I'll have to pay the full amount of the visit. That they stopped accepting my vision insurance. I asked why at no point was I informed of this and they couldn't give me an answer. I always check in network/out of network for new doctors. But I've previously gone here (and so has my son), so it didn't even cross my mind to make sure they still accepted our insurance. If they're in network for you, great! The docs are awesome! But you never know when you'll suddenly become out of network and not be told until after your exam. The office manager was helpful in providing me the information needed to file an out of network claim with my insurance. However, at no point did a receive an apology or a promise to better train her staff.