I call to get an appointment and I'm told I have to see a specialist and they give me a number. I…read morecall the number and am told I have to have a referral from the Ophthalmologist and they tell me to call Hammond, LA location to do so. Oh my gosh! Do they have a clue as to what they're doing? I'm out.

I had been treated for 2 decades at EMC in BR. I moved 3 years ago and when I had a bad eye…read moreinfection called to see a doc in Hammond. Dr Dodson saw me the next day, gave me a prescription, pain subsided that day and cleared up my issue totally in a few days. Staff was polite, professional, and friendly.

Such a kind and caring staff! They made my eye exam feel easy and comfortable…read more The doctor really listens to your concerns

The Staff is incredibly unwelcoming and have mean attitudes toward anyone. It's unbelievable they…read moreare employed still. Office ladies & Karen who measures your iris and pupils for glasses. Yes the husband is so kind and professional but him not caring about his patients outside of that exam room says alot. It's not about any doctor, Dr staff & patient relationships, it's only about money. They could give two shits, more will come. I hope people stop going cuz they treat people terrible. They go out of their way to scoff, degrade, & ridicule. What's even worse, they could careless how it makes you feel. It's insane

Dr Labbe is great but this location is closed. He's working through Walmart eye now I believe.read more

Office staff is nice, but can take a while to get back to you when you reach out. Took 2 calls over…read moreseveral days of waiting to get a copy of my eyeglass script. They have a small show room of frame choices but it isn't too bad. Worst part of all, for 2 years I thought my eyesight was deteriorating because I wasn't seeing well. Turns out my prescription was too strong. Found this out after seeing another Optometrist. I won't be returning. I have them 2 stars because the staff was friendly and helpful when you were in the office.

I've got glasses and several eye exams here and they were always very friendly and professional…read more Recently I'd noticed my glasses weren't fitting right(been knocked off several times) and were sliding all over. I went in and they adjusted the nose pads and tightened up the screws and cleaned them and now they feel like a new pair of glasses. All for no charge! Great place!

Their service is terrible. My husbands eye glasses have been ordered with a new prescription since…read moreJune and still aren't correct. They attempted to fix the problem and came back with same incorrect lens. Then they attempted again and still got the glasses wrong. Now he went in ( today) and they said the glasses were ready. He arrived and they still haven't gotten the lens yet. Why would they say the glasses were ready if they weren't? The girl had blue hair and looked like she had just gotten out of bed. This place used to be professional but has gone down hill. We won't be going back any more. I do not recommend anyone going there ! It is a true dump.

I want to put it as a zero because I made the appointment online for 1 o'clock. I was there at 1:03…read moreand they refused to see me because the doctor was on her last appointment and the technician was out to lunch. They wanted me to reschedule. This is not the way you do business I will never come to this place ever again.

Dr. Thomas and the staff are amazing. Very professional in every way. From routine eye exams to…read morecomplex pre and post-operative cataract surgery care. Dr. Chris accurately diagnosed a rare condition called Horner's Syndrome on me and literally saved me from a possible stroke. These are the people you want to see for eye health.

"You need to wear a mask and we need to see your insurance card" was the opening line when I…read morearrived for my appointment to address an acute eye injury. This was from the Oompa Loompa receptionist with the personality of two grit sandpaper. My response to this was "I hope y'all are as eager to look at my eye as you are my wallet" Subsequently the rest of the visit was not the most pleasant, the assistant and doctor spent more time typing on the computer than actually providing patient care. The eye pain relief was temporary, about 20 minutes and nothing was dispensed to mimick the effects of the pain relieving eye drops. So I suffered the rest of the day with terrible episodes of pain. Upon departing the office, I perused through two papers which were handed to me, only to discover a hand written sticky note on the second page which stated "this guy was very rude when he came in". Talk about a total lack of self awareness, the receptionists attitude and opening line when I arrived was exactly what she claimed my response to her was - rude. She set the tone of the visit and the staff -thanks to her note - followed suit. I sought a second opinion the next day with a visit to a different doctor. And was treated with empathy and professionalism. I wouldn't return to this Eye Care and Surgery Center muppet fest if I had a fork impaled in my eye.