I have gone to Eye Wares since 2017 under both Dr. Franz (retired) and Dr. Agnew. I have always had…read moreexcellent customer care and experienced fair business practices. I always call ahead to ask for pricing to be sure I can afford it before going. They let you know what's included and always explain what you're paying for. I do not have vision insurance but they always check my insurance on file just to be sure I'm not overlooking a benefit. They also accept CareCredit, which is a great help if you don't have the cash. I love the eye exam technology they use. When I first went, I was concerned about my eye health and this device allows them to get a deeper look into the physical health of the eye as a whole versus just diagnosing off of symptoms or assumptions. They are knowledgeable and quick to recommend a reference should you need one. My recent contact fitting at the Mandeville location was just as thorough and efficient as always. They always have the latest products. I received Acuvue Oasys Max dailies and they're amazing. Best contacts I've ever worn. My favorite thing is they never get complacent with my care. Every evaluation is taken into the utmost consideration for what is best for me at that time. The ONLY con I have to say about this company is that they tend to only offer higher end/luxury brand of glasses, at least that has always been the case at the Mandeville location. I wish they offered more of a range in respects to glasses frames, but I will say that the fitting for glasses, the manufacturing and shipping, and any aftercare concerning the glasses was impeccable. I had an incident with one of the arms of my glasses and they were helpful in assessing the damage and providing solutions that have allowed me to get the most use of my glasses. Also, they went over every step of pricing with me throughout the service so that I knew the entirety of what I would be paying. Overall, they're thorough and communicative and I highly recommend them to anyone looking for elevated eye care.

I really liked the sales reps and office people I have interacted with, but I'm leaving a low star…read morereview because the processing time on getting in frames and lenses is unreasonably long... and it's caused a massive personal issue for me concerning photos during a vacation. My vacation started September 8. I was incredibly upset about it - I had not been able to do a vacation in over 4 years and I did not have regular clear glasses to wear to take normal photos in. In the middle of June 2023 I went to the beach and accidentally had my default pair of Silhouette framed glasses get swept off (I genuinely forgot I was wearing them). When I returned to Covington I began to search for a retailer that could order Silhouettes again. I found that EyeWares did and is covered by my eye insurance. They even went out of their way to order the more unique frames available. This was around June 28th for context. We added in new transition "sunglasses" for me, and a plain set of framed sunglasses for my husband. In the meantime my husband got a simple pair from LensCrafter, a few days prior on June 26th. Just for context his glasses were fully ready by July 7th which is about 10 business days (a typical turnaround time). The first set of frames (the transition sunglasses pair, and my husband's plain frames) were ready by July 17th. The Silhouettes were not. So the first set was ready in about 15 business days. Sort of long but not a big deal considering the cool eyewear frame selection... but my main glasses, what I came in for, were not in yet. It was not until July 25 the frames came in. 19 business days. This is just the frames, not including lenses. So I came in to be fitted for the lenses. It was not until August 14th that my Silhouette glasses were ready. 33 business days from order date. I went outside, and then realized they were transition lenses. These are intended to be my regular glasses - I use them mostly on the computer, but also for photos because they're not very visible. I came back in and they told me they would be able to order the correct lenses and have it ready to swap out no issue. I first noted here to the manager that I had a vacation starting in September 8th, because of how long this process was taking. I was assured the lenses would be in rapidly, and it would take mere minutes to change out. He wasn't concerned. I called a week before my vacation in a panic about this same issue because still - NO lenses. I was assured by the manager the lenses would be in by next Wednesday, a day before I left, and he could swap them out in minutes. There I was, September 7th. It was Wednesday. I was told that my lenses would be in by Monday September 11th, but of course they were not. That will be 53 business days for anyone keeping track. If I had known how long it takes this retailer to get in frames and lenses, and that it would effect a vacation 2.5 months away - I would have never ordered here. And this was not a small thing, this ruined every single picture I took outside - and most of this vacation was outside. I was literally on the verge of tears when I called that morning and they told me the lenses were still not in. In the end I managed to tell them I was going to start working with my insurance to force a refund so I could get the lenses I paid for - this was late October. Low-and-behold the lenses came in about 5 days later. I again, had to call them to find this out. 90 days from order date. I brought my glasses in to have the lenses changed, they insisted they could do it within a few minutes. The first technician took my glasses back, and then came out to tell me he could not get my glasses back together and I would have to leave without them. If my husband had not driven with me to the store, I would have been SCREWED. I cannot drive without glasses. A technician the next morning finally installed the lenses right. They gave me the glasses back and assured me the owner would call to apologize about their abhorrent service. Nothing. And of course, I go home and find that it seems like they have changed the nose pads to a slick hard plastic, and messed with the shape of the frames Now they don't stay on my face. So on top of everything else, they opted to be even further malicious and screw with the frames. Probably why the owner did not call me back. I am not coming in to get them fixed, of course. I'm just waiting to cycle into another annual frame upgrade with my insurance. What a nightmare, and absolutely childish. I'm fairly sure they messed with my glasses to get back at me for the reviews on Google and BBB. I wrote these reviews because of how YOU were treating me and not giving me the glasses I PAID FOR. You don't get to be mad and screw with my glasses to get back at me. YOU are at fault here. NOT ME.

The ladies at Stella Dallas are full of fashion advice and will give you a boost of confidence…read moreevery time you are in! They are so sweet, encourage you to be different and to own YOUR style. Really unique pieces and so fun to go in to this store!

Clothes are overpriced and the ladies who work there force conversation and try too hard to sell…read moreyou. When I was in the changing room I was asked what all I had tried on so far, why I did or didn't like something, and so much more. Too overwhelming.

This boutique was such a great spot! They had some great pieces and even a bar bar area! The hat…read morebar area was run by an amazing boss woman that makes custom hats! I was WOWED by her designs and knack to detail. The shop had some great staple items along with some different pieces that I have seen at other boutique stores. It was absolutely AMAZING! The staff was helpful and the fitting rooms were so nice. Great shop!

Love the selections and stylish clothing in this shop especially for christmas…read more Very friendly assistance while shopping l

Went to see them last year for 1st time. I was running late so I called them to let them know I…read morewould be there in 5 minutes because I got lost. The girl said no problem 'I'll let them know'. When I walked in they told me they cancelled the appt because I was late. Mind you I had just called them and they said no problem. Thankfully after I got upset they 'worked me in'. The staff in the back were wonderful and the doctor was great. But I'll never go back. Then today a co-worker called them to advise them of her 2nd ins after getting her exam and glasses there. The person who answered the phone rudely told her they are 2 separate things...didn't offer to file to get her coinsurance back for her...or send her a claim to file on her own even. I work in the dental field and if we treated our patients this way we'd never have any repeat patients. Do better!

Most thorough eye exam I've had in years. Great people , kind and professional. I would highly…read morereccomend them

Dr Connor and his staff are amazing! Best eye care experience I have ever had. Very reasonable…read moreprices and here's the best part - I received my prescription sunglasses in 2 days! Love this place and will be back for all my eye care needs!

This is by far, the best eye care visit I have ever had. Dr Connor was amazing. He was thorough in…read morehis explanations, asked me all the right questions regarding comfort and clarity when it came to my contact lenses, took extra care to ensure a proper fit, and I literally have the best vision I have had in years. My vision is perfect, which is rare, most eye doctors want to make your vision better, but Dr Connor made sure it was as close to perfect as I was capable of seeing. Great, friendly staff. I will be a long term patient moving forward. Highly, HIGHLY recommended.

BEST STORE. Whenever I am in need of an outfit, I always shop here! From gifts, cocktail dresses,…read morekrewe sunglasses, swimsuits, jeans, and everyday clothes. Best local boutique on the Northshore!!

I had not been to hemline and purchased a beaded coin purse...went next door to fleurty girl and…read morefound almost the same for a third of the price. Went back, not even 20 mins after purchasing the original hemline coin purse for a refund. To my surprise, store credit is the only option. There is no sign and when I asked where the policy was, the clerk stated on the receipt that she never gave me. So no notice was given, no sign advising of the policy...first and last time shopping there

Great staff! Very friendly and helpful. The eye doctors are all very friendly and efficient. They…read morehave a huge selection of eyewear in all styles. Prices are affordable and they accept most insurances. They also offer their own insurance coverage of some kind I think if you don't have any. The office is spacious, bright and clean. If you gotta get your eyes seen about....check it out.

We've brought the little dudes here a couple of times now and the service is always excellent;…read morestaff and doctors are great with the boys, and Jachin (the big little dude) always walks out with something really cool for his eyeballs. Thanks for taking such good care my guys!

Oh my gosh, I just had to share how absolutely wonderful my recent visit was! The collection that's…read morebeen curated is truly something special. Every single piece felt so unique and thoughtfully chosen - it was like stepping into a treasure trove where you could find something amazing for anyone, no matter their taste or what era they loved. And seriously, the staff is incredible! They were so friendly and genuinely helpful. They really took the time to understand what I was looking for, and with their fantastic eye, they helped me discover pieces that felt like they were literally made for my dreams. It wasn't just shopping; it was a truly personal and memorable experience that felt so genuine and special. I can't wait to come back!

Guys! Run do not walk to this store if you're in the area. They have ALL the best and new styles…read morealong with the perfect staple items. This store is everything chic and gives me Parisian vibes. Just like in France, the exclusive and nicer pieces are in the back and I just LOVE that they really paid attention to detail. This store gives off modern Versailles decor and I just want to live in it. The associates are so nice and there to help in any way. Such a cute shop! Follow them on Instagram: theaudarling.

I've purchased several pairs of prescription glasses from Vision Source over the years. I've worn…read moreglasses since I was a toddler so I feel I know a thing or two when it comes to glasses. They have a good selection of frames to choose from. The staff is helpful, especially the woman who fitted me for my frames and adjusted them when I picked them up. I don't remember her name, but she was so helpful. I would definitely recommend this place to anyone looking to get fitted with a new pair of glasses.

Great attention to detail- family environment. You will feel like your cousin just treated you-…read moresuperior staff. I'll be back

This is the tiniest little store, but when you walk in it's like being at the Weasley's - there are…read moreis so much stuff, fun, and knowledge in this store you really wanna plan for the adventure, not the shopping trip! Stopped in for some Darn Tough socks, but I love shopping here for whatever the hiking trail requires...Salomon boots? Check. Osprey pack? Check. Smiles and smarts and enthusiasm for the outdoors? Yep, they got that, too. Seriously, come check out the crew at Massey's Northshore, they have the gear you crave for the fun you're having!

Awesome store, quality good and super friendly knowledgeable employees who made it feel like expert…read morefriends were helping you find what you needed. And for the 2 items we asked for that they didn't have, they directed us to other stores and brands so that we could find what we needed. We'll definitely be going back!