Finally went in to buy a pair of shoes and the customer service was still first-rate. My old shoes…read morewere giving me problems and needed to be replaced. After discussing my issues with them and trying on a couple pairs of shoes, it turns out my previous shoes were too small. Strange thing considering my age, but at some point my feel got bigger by a couple sizes. Problem solved. Once we figured out the size issue, we discussed my running/walking and then the real fun began! I tried on 5 or 6 pairs of shoes and was able to find some that feel great. I have a number of miles on them and am very satisfied. They even gave me a free shirt to go with my new shoes. Knowing what I know now, I could buy my next pair of shoes online but I will buy from Varsity again to support the great service I have gotten.

I have been buying my shoes from varsity sports for many years. They have always been…read moreexceptionally helpful. That has not changed., I have exchanged these shoes a minimum of three times each time I have had the same difficulty with the shoe. Lack of support lack of fit. I don't believe it's the staff I honestly believe it's the manufacturers. In the future I will need to find a different shoe and since I have been through all that they carry in my size I will need to find a different source. If anyone would like 2 pair of slightly worn, 3weeks old new balance, please text me at +1504312274. First come first served. size 13/2w I was told after my 3rd return that they would not/could not exchange again. Not sure why because I was not given an explanation. If the shoes don't fit they don't fit.

My wife and I visited Rack Room Shoes in Covington for tennis shoes for our grandchildren and…read moreeventually found what we needed. Rack Room Shoes is a spacious store with extensive stock and shoes were, for the most part, offered at competitive prices. Although our visit was over the holidays, the store was not particularly crowded and a number of store associates seemed available. However, when my wife sought info on styles comparable to one she had found she had difficulty getting help from a younger employee, who repeatedly blew her off with comments that everything available could be found on the shelves. Checking out was an issue also, with a long line forming for a single checkout. An older associate, who was perhaps a manager, finally opened a second line, but it seemed clear that she was having to pull more than her share of the weight. Hard to find good holiday help, perhaps?

Rack Room Shoes. Mandeville, La. I purchased 4 pairs of…read moreshoes. Less than 30 days later I returned 2 pair because they were too tight. I presented the original receipt. They were never worn except when I tried them on again at home. Long story short.....My refund was about $30 less than I paid when I bought them. The only explanation was that the "computer told them to do that". Of course I disagreed. THAT MADE NO SENSE!. The cashier said that SHE WAS GETTING FRUSTRATED. She called the manager. He was no help either. It was simple math and common sense. Not rocket science. There was nothing I could do. What a rip-off! I work hard for my money. The crazy thing about this was that these people acted as if this was all ok and that I was being unreasonable.

I went to the good feet store because my wife had positive results, and after one week I already…read moresee improvement. Natalie was very helpful, and she set me up with fitting and advice on how the system works. It's hard to believe that something so small could make such a difference. Thanks Natalie

I was impressed with the young man who helped me when I arrived for my appointment. He had me do a…read morequestionnaire, took an imprint of my feet while standing and had me try on some tennis shoes for the walking test. He went to the back and got insoles for me to try. The Good Feet system uses three different insoles, and he had me try all of them in the tennis shoe, by walking in the store. He was very communicative with me to assess the insoles. He gave me instructions as to how to use the insole system, when and how long to use each one. I was excited because my feet actually felt a whole lot better while using the insoles in the tennis shoes while walking in the store. My heel pain just about disappeared. Then, the disappointment. I was all ready to do this and buy their insole system. I had no idea what the price would be but I was thinking it would be about $500. I was way off! He did not actually say the price. He just handed me a piece of paper that showed the prices. It would have been $1800! Ouch. I was shocked. I did not buy the insoles. I give a 5 for the service and product and a 1 for the price.

Love this store! Great shoes & beautiful tops that look gorgeous on everyone! My sisters insist…read moreon shopping at Brenchley every time they come in town. Everyone who works there is really sweet and helpful. Also really great jewelry! The Bella Rose jewelry is beautiful! This is a great shop to visit!

I have been shopping at Brenchley's for 26 years and fortunately never had to return anything until…read moreyesterday. I looked at the receipt and it stated that it would be a store credit only which would have been fine, so I went back to return it. I was then told that the item was a "final sale" and they wouldn't take it back or give a credit. The clerk told me it was written on the receipt but in fact it was not, and they hadn't marked the rack as final sale items either. Seriously awful after the money I've spent in that place over the years. I'll never go back.

We received the friendliest service and saw various amounts of price points. There unique were…read moreitems for every occasion. I found an exceptional blouse from Paris without paying an excessive amount. I will definitely return when I am in Hattiesburg.

I love shopping, but I don't wear a lot of sneakers. So I really didn't have an eye for what type…read moreof shoes I wanted to buy to workout in.. but Courtney and Tyler assisted me with everything. Courtney greeted me when I walked in the door with a smile and asked if I needed help. She was informative and energetic. The store had a great variety and the other workers were polite also they all seem very well trained and professional. Overall I'll be back to shop at this location and recommend to friends.

BEST STORE. Whenever I am in need of an outfit, I always shop here! From gifts, cocktail dresses,…read morekrewe sunglasses, swimsuits, jeans, and everyday clothes. Best local boutique on the Northshore!!

I had not been to hemline and purchased a beaded coin purse...went next door to fleurty girl and…read morefound almost the same for a third of the price. Went back, not even 20 mins after purchasing the original hemline coin purse for a refund. To my surprise, store credit is the only option. There is no sign and when I asked where the policy was, the clerk stated on the receipt that she never gave me. So no notice was given, no sign advising of the policy...first and last time shopping there

Unnecessarily extended wait time to return Kenneth Cole slacks that completely tore around the belt…read moreloop within 24 hours of purchase. It took two cashiers and two managers to finally process my return with a receipt.

I have shopped at TJ maxx for years and this used to be my favorite location, however on my visit…read moreyesterday service was terrible! I found an item I liked that said it was part of a set but one of the pieces was missing, I proceeded to the register to pay and asked if the price would be different since half of it was missing and a nearby worker assured me it would. however the cashier I got refused to answer me when I asked her about it several times and did not adjust the price. she was very unfriendly and merely stared at me until I payed and left.... later on I went to Slidell location and was double charged for a shirt I bought for my husband that I didn't notice until I got home. I called the store to verify if I needed to come all the way back to Slidell to correct this and was told I could go to any location as long as I brought the items and reciept with me. After going to mandeville location earlier and having issues I didn't really want to return there but it's so much closer to my home so I did anyways. upon entry I asked a woman that was by the door if i was in the right place for this and she very gruffly said ' there's one line for everything' after ignoring my attempts to get her attention for several minutes. after waiting in line and getting to the register I noticed she had been watching me with a sour expression on her face the whole time I was in line. and once I got the the register she was glaring at me and rushed over to stop the employees from helping me with my refund. Having realized she was the manager I asked why she stopped them and was told they need to see the digital reciept ... I had already given the paper one and the items and asked why and was told that she needed to see the cameras before issuing the refund. she was incredibly rude about this whole process and completely unprofessional! she was scolding employees in font of customers and you could tell they were so uncomfortable!! they were just doing their job! it's so sad to see workers treated so badly and that the company doesn't care enough to get management that cares about the customers at all! I will also note that the woman in front of me in line had a similar issue and this terrible woman didn't even glance her way! I was merely singled out because I asked her if i was in the right line! will not be returning!!