I don't normally ever write reviews, especially negative ones. My girlfriend and I wanted to buy matching shoes, and unfortunately the pair I wanted wasn't in store. While checking out, they gave us the option of ordering these shoes through another location. The woman upfront did this process all online, and we made it very clear to her that the shoes were different from each other, but the same brand. The location they were coming from required us to wait up to a week. This is where it gets good. My girlfriend and I receive a call after work a week later saying our shoes have come in, and we anxiously drive over there because we have patiently waited a week. When she opens the box, they are the exact same size as my girlfriends, and the wrong color. My jaw literally dropped, I thought it was a joke. They didn't offer anything except to make us REWAIT, and this time they could not even tell us how long it would take. Our time was wasted, and I was really disappointed. The lady's name that made this "simple mistake" her name was Terra, so shoutout to her. for getting my hopes up. As you might imagine, I am pissed and if the same thing happened to you, you would be too. Thanks for reading! read more