My experience was great with Perron's . They are a family with deep roots in Hammond. As a child, I remember Perron's in Channel Shopping Center. Although now they are a more specialized shoe store, which does repairs( sent off premises), They stretched a pair of loafers for me . I enjoyed talking w the current manager, reminiscing about the past. Great service, and I like to support local businesses. read more

Save money to buy MORE shoes!!! This shop is known for selling dance wear, as well as quality shoe repair. My family has used this centrally-located, locally-owned repair shop for 20+ years. They do it all--resole shoes, add grips to slippery soles and fix heels! Another perk is that the leather is cleaned, so they always look like new again! Repairs only take a few days, and I would trust them with any shoes. If you are purchasing nice heels or boots, it's well-worth the small cost of repair. My favorite boots and shoes last year after year! read more

In response to Santiago.... Perrone's would like to Thank you for one star too many ... This review consists of "alternative facts "that have been manipulated by the customer. You purchased a pointe shoe in December followed by a complaint in February of the shoe being too soft. It is not uncommon for a beginner pointe dancer to change the style & brand of shoe as she progresses. With all due respect, she wore the shoe 3 months. Pointe shoes do not come with a free replacement warranty. You stated on the phone your daughter was a hard to please teenager and she was being difficult. I explained to you that was not necessarily the case because she is the only one that can determine what she needs in pointe shoe. We agreed to order the smart pointe that you would purchase upon arrival for $89. The POINTE shoes are NOT on back order. INCORRECT!! You ARE well aware the shoe you prefer is shipped from RUSSIA. Russia invaded the UKRAINE 3 days after your custom order was placed. The irony of this post is while you were falsifying your horrible experience; I found and purchased (retail $108 plus shipping) the only Nikolay Smart pointe 6 1/2 xxxx ,medium shank that I could find online. I was sympathetic to fact you work out of town and do not have time to shop. I have exceeded all unrealistic expectations in this event. Unfortunately, I ordered and paid for your shoe before my employee texted me your review. You insisted on leaving your worn pointe shoe with my employee and now claim you have nothing to show for the $100 spent. It's still here waiting to be picked up. Your false statements are not protected under free speech. I assume that is the reason you posted under an alias name Mrs. SANTIAGO from San Francisco. Own your review!! I TAKE personal OFFENSE to your lies but will not hold it against your daughter if you cannot find this pointe shoe elsewhere. It will not be a discounted price. You're more than welcome to purchase the pointe shoe I ordered yesterday for $108 plus shipping. Good day!!! read more

Awful! Kimberly brought her boots here a 1 month ago. They said it would take about 2-3 weeks. She said okay and paid for the service because that is their policy. She called them 4 weeks later to see if they were done. They told me they would have them by the end of the day. She went to pick them up. They were NOT ready. They credited my card back and said the owner had unexpected appointments come up. She told them they should've called me. She would've picked them up and brought them elsewhere. They could have at least call their customers if there is going to be a delay! read more

I typically don't post poor reviews; however, I was compelled to write this one because experience my mother had here with her favorite pair of leather boots. She brought them in over a month ago to have the heels repaired.. She finally needed them for a Christmas party, and when she called, the boots were not finished. She went to pick them up, and she noticed huge oil stains on her boots that were not there when she dropped them off. So they first neglected to provide the service she paid for in advance, and then even managed to ruin them by spilling some type of oil on them. Very disappointed in our local shoe repair shop. read more

I typically do not post reviews. But I am in awe of this unprofessionalism. If I could leave 0 stars I would. I purchased my daughter's pointe shoes from Heather the owner back in December. She was fitted and when my daughter wore them once, she noted they were too loose/soft. I have tried to return them and owner Heather states she will not be able to sell them so I understand. But she told me she will order the correct Nickolay shoes for my daughter & give me a $10 discount and took back the pointe shoes that did not fit. Months later she STILL has the pair I paid over $100 for and has not bothered to return any of my calls and I have no shoes to show for my $$. Next time SKIP going here and go to Metairie for pointe shoes. TERRIBLE CUSTOMER SERVICE and poor selection of pointe ballet shoes. Don't waste your time here, unless you need infant shoe wear. NOT POINTE SHOES! Update: Owner called and states it is NOT her job to give me any updates or call me on the status of my daughter's shoes that are on back order from Russia when I was told it should take 2 weeks to have her new shoes in. She is so unprofessional & rude as a business owner and I am taking my business elsewhere-even with over a $100 loss. Done here..... BEWARE! read more