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Eye Site Optometric

3.3 (11 reviews)
Closed • Closed

Services - Eye Site Optometric

Eye exams

Eye testing and diagnosis

Retinal imaging

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Eyeglass World

Eyeglass World

(123 reviews)

$$

The doctor and attending staff are nice and were pleasant to work with. 5*****…read more However, the incompetence of the billing department drops the stars as it involved several HOURS of my time to resolve their mistake. The on-site staff "doesn't handle billing" and the torturous process of trying to contact the billing department (which is located in the Eastern time zone) involved multiple phone calls over several days with 15-30 minute hold times leading to my leaving a v/m which was ignored ("Due to staffing issues, wait times are longer than usual. Leave a voicemail if you can't continue to hold") And this was just to prove I'd already paid the bill (through my bank) a month earlier. I finally got through to someone today only to hear, yep, the letter was sent in error. Ugh, life is too short to waste my time with a company that refuses to staff enough to correct their own mistakes. Any company can bill in error but when the process to correct the error becomes this onerous, I'm done.

This place is terrible! Been here several times and always just ok, but this visit takes the cake…read more First send me 20 texts about appointment which I text "C" to confirm appointment only to show up and be told it's cancelled. Ok, well I need 6 months of contacts, but tell me they also can't do that cause my prescription expires today. Well today isn't over and you cancelled my confirmed appointment, so help me out. Answer is No and also no explanation why my appointment is cancelled. Seriously improve your system and customer service! Seem to only want to help when they can bill your insurance... Lame! I'll go anywhere else moving forward

Davies Eye Center - Dr. Garff now seeing patients Tuesday afternoons at our satellite location in Fallbrook!

Davies Eye Center

(50 reviews)

I'm a relatively new patient w/ Dr Foster but am very happy to be in his care. He's very kind &…read morecaring along with all their staff members. I have been very satisfied with the Davies Eye Center. Alice B.

I went to the Davies Eye Center for cataract surgery. This center contracts with the North Coast…read moreSurgery Center near Oceanside. There were errors. I reacted to those errors. I cancelled and then ask to reinstated. They refused and dumped me as a patient. ---------------------------------------------------------------------------------------------------------------------- About 3 days before the planned cataract surgery, I got email instructions from North Coast Surgical Center about how to preparer for FOOT AND HAND surgery. This freaked me out because, if they cant get that right, what else are they going to screw up? I called and complained. A nurse called from the surgery center to explain. I also got a voicemail message from Dr. Foster. They are closed on Friday and over the weekend, so i could not talk to anyone. I started digging into available info about the surgery center. Their NEWSWEEK rating for Ambulatory Surgery Centers had dropped from #11 in 2021 to #59 in 2024, by 2025 they had slipped to #63. During this period, they were bought by United Healthcare. I was somewhat freaked out, and decided to cancel,. I tried to provide as much notice as possible, to minimize problems, so sent an email on Saturday to cancel. By Monday morning, I was less freaked out, so called the office to reschedule. I talked to a surgical scheduler/manager, Sherry, who told me, and I paraphrase, that: Dr. Foster did not like me researching information about the surgery center, and no longer wanted me as a patient. My surgery was cancelled. This is not an exact recollection about the cause, but they no longer wanted me. I am going to contact medicare to see whether they can charge if they decide to cancel me. As a patient for eye surgery, I believe that I have the right to gather all available information about doctors and surgery centers. They are working on my eyes and I don't want any problems. As a private practice, they can certainly refuse to treat me as a patient if they want to do so, but I started this investigation because of errors on their part? Why dump me as a patient?

Carlsbad Optometry - Carlsbad Optometry

Carlsbad Optometry

(202 reviews)

$$

What an efficient and elegant operation…read more It's clean, they are Covid compliant to a fault. The staff is wonderful! If you have the choice, ask for Dr. Tiffany. She is super efficient yet commuted to given you the impression that she genuinely cares about a positive clinical outcome augmented by a memorable client experience. Lisa will help dial in your glasses of choice, she is more wonderful and she has an eye for what is in vogue (I hope) ;) Downside: They are super busy, and it took me 19 days to see Dr. Tiffany.

Horrible experience. They could not find my insurance, and I rarely use it so didn't have the info…read moreon hand, so I had to reschedule. When I came back with my insurance information they still treated me as though I was someone without insurance and proceeded to make me wait while they called my insurance. In the meantime I was called to go back for my appointment only to be told by to front desk person no he's not cleared yet...Once the receptionist was off the phone, I was told that I had a $10 copay but that my insurance didn't cover a contact lens exam. I knew this wasn't true as I had just reviewed my policy online before coming into this appointment. When I questioned the receptionist she mentioned that the insurance agent was breaking up on the other line. Do not be fooled by the high yelp review that this business carries, it will be a very unpleasant and incompetent experience. Take your business elsewhere like I plan to.

Eye Site Optometric - optometrists - Updated May 2026

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