On Wednesday, December 28th, 2022 I went I to BJ's to get the silicone wire which holds my glasses…read morelens in place repaired because it snapped. As luck would have it, the Optometry Kiosk was closed. Since I was downtown anyway I headed over, on foot, to Fussy Friends on Newark Avenue to pick up a leash for our cat. On Newark Avenue I saw the SS&D optometrist's office. "Great!", I thought, "Maybe they can help me!", since the small binder clip holding my lens in place kept coming apart from the frame. I walked in and after being acknowledged I said, "Good Afternoon. I am wondering if there is anyone available who can . . . " "Did you get them here?", interrupted the receptionist as I finished my sentence with, ". . . glasses." "No," I said. In a terse, dismissive manner, devoid of even the slightest eye contact, she responded, "Well, we don't do anything with off site products." "Well thank you!," I responded feeling rankled and that she, did not, in the least, deserve a thanks. I headed home and ended up in the lobby of ExtraSuperMarket at 360 Dr. Martin Luther King, Jr. Blvd., Jersey City, NJ 07305 at PRIVATE EYEWEAR [973 567 8076]. The gentleman within (whose name I've forgotten because I took too long to write this review) took my glasses without question when I asked if he could repair them and said, "Sure!". He looked them over and said he certainly could fix them but it would take a while . . . about 20 minutes and suggested I could shop and come back. Since I am myopic I chose to wait and a most pleasant wait it was! After repairing my glasses, he pointed out that they might break easily again and, if they did that, that I should come back immediately for the repair. Additionally, after charging me NOTHING, he gave me a 15% off coupon and I was merrily on my way in the spirit of the season; completely cleansed of the slimy residual affects the SS&D experience left on me earlier in the day. PRIVATE EYEWEAR has left a lasting, positive, uplifting impression for which I am very grateful.