Ira was an absolutely terrible lash technician, a complete nightmare. My lashes maybe lasted three…read moredays and were sloppy and inconsistent on my eyes. Definitely not worth the money.

they DO NOT DO MEGA VOLUME!!! so I found this place cause it's the closest to my house and I wanted…read moreto get a new set of mega volumes. They did not give me mega volumes the mega volumes that they made me pay for we're not even barely. The lady at the front was very nice but I sat there for 2 1/2 hours at the McKenzie location just to not get what I wanted and what I paid for very very disappointed. They should not be charging people for mega volume sets when they actually do not do them the highest they go up to is a 15 and to take 2 1/2 hours and you just pretty much gave me normal light lashes and made me pay 200 and some dollars definitely not mega not even close false advertising!!!

Biggest waste of my time, being a fully licensed educator for lashes myself, I know that she…read morecould've accommodated. After the worst directions (I texted her 4 times), she repeatedly said that I was late haha. And the times she told me it took her to do things? Ummm if you want to waste your time, this would be a great place to go. But just my opinion.

Had a great first time experience. I just said " do what you think would be best for me" and I was…read moreextremely happy with the results. Des is very sweet, accommodating, gentle and talented...and reasonably priced. I can barely feel them!!! I would highly recommend lash extensions and Des at Lash and Sass.

I feel like I wasted $30 on my nails…read more I needed to get what was left of my acrylics taken off and had asked for a regular manicure. I didn't think I was asking for a lot when I showed them my inspiration picture... I wanted some cute fall nails and left with a hot mess. There was little to no care taken with my nails. Is it normal to remove acrylics with an unused one from the case? That seemed like a strange way of doing it... I don't know how sanitary that is either. My hands usually feel pretty good after getting my nails done, but I left with dryer hands than when I came in. Polish wasn't applied very carefully and the edges weren't cleaned after. I wasn't asked if I liked the colors as I had at other salons. I had 2 people work on my nails... the girl that painted them, missed that I wanted the glitter nail and just painted it dark. I sat under the dryer for 10-20 minutes without being checked on and was told to leave after I checked my own nails. I seriously feel like they just wanted me out of the salon. I wasn't happy with the service that I got today. Would not recommend.

This place is dirty (the implements used were stuffed in a drawer, nail clipper was filthy and…read morerusted), staff are slow, service is rude. Appointment times are not respected. The nail stations are junky and run down. The staff do not demonstrate the skills necessary for proper nail care and hygiene. Standards appear to be non existent. Yuck!

She does a beautiful lashes. And I really like her work and doesn't take hours to put them on the…read morelashes and different lashes to choose from...

Have been seeing Doris for years. She is Amazing!! She is super friendly and engaging! Love the…read moreway she does my lashes!!

Caedin is super friendly and professional, and I love that you can book online. That being said, I…read morehaven't had a set of extensions in a long time so I chose somewhere new to go and I am a little disappointed... Only a week after getting my lashes done, I had to get them removed. My eyelids were so irritated and I was constantly rubbing them after getting them installed. Caedin suggested an antihistamine, but that didn't seem to work for me. My lash line was swollen and red and since I was rubbing them so much, the lashes were falling out like crazy. They also seemed to be glued together, so I'm not sure if that contributed to it. When I got them removed (elsewhere, as I was out of town) the lady mentioned that they were too close to my skin and that's why it was so irritating.

Got an appointment quite quickly. Nicole was doing my lashes, I used a groupon and I'm really quite…read moreregretting it now. It was my first time getting extensions, which I told her. There was not really any consult, she showed me 2 kinds of lashes, guess they were the longest she had, only really asked me if I wanted C or J curl and if I wanted a cat eye look or lashes all around. I guess I shouldn't have trusted her to know what she was doing, as she's the "professional". She could have told me that if they're too long my lashes might now be able to handle their weight. Guess I was supposed to figure that out on my own. She was talking like she knew her stuff and explained, that the lashes go on one by one, each lash getting its own extension. She even explained to me -while she was doing my lashes- that if you put more than one on a lash they can get damaged or if you glue 1 extension on more than one natural lash. My eye lashes looked quite awful. Nicole said they'd "relax" in a few days, I took her word for it. When my friends commented on how my lashes looked really weird... I told them it's no big deal, they'll relax in the next few days. It was my first time, I didn't know better... The eye lashes on the left eye were pointing to the left. The right side looked good. Then my lashes started falling over and pulling like crazy, just 1 week after I got these done. I followed all instruction, made sure to use their brush and never rubbed my eyes, no matter how much it bugged me. Then some fell out... And I saw that instead of one by one, some extensions had as many as 5 of my natural lashes mixed in the glue. I freaked out a little. I called and spoke to Caedin, who made me feel like crap, telling me that the photo they took looked fine, basically saying this issue is my fault and implied that it's my fault and "why would I have waited this long to call"... Umm, probably because I was told that I needed to give them a few days to relax? Then she told me that my lashes were "falling over" because my natural lashes weren't long enough for the length. Well of course. Again, I had to figure that out on my own? Why wasn't I advised of this? I had faith that they'd figure themselves out like Nicole said. Instead I got lashes that were intermingled and looked like they were trying to braid themselves. When I told Caedin that my lashes had multiple natural lashes to one extension she told me that I needed to come in to get them taken off. But she needed to charge me $30 -to remove Nicole's botched job... When I contested she sighed and went on how she had to stay longer to accommodate me for the same day, made me feel even more like an inconvenience. Guess it's too much to ask for a business to fix their mistakes? I was so uncomfortable with this situation and with going back to this place, that I cancelled a few hours ahead of the appointment and went to see someone else to remove the synthetic extensions... I had originally paid for mink. That's another reason to complain but given all of the above, this was the least of my problems. Perhaps knowing that it was my first time she figured I wouldn't notice that she put the less expensive ones on me. All in all, not a good experience. That'll teach me to not ever again use groupon for this service. Because even though you pay the higher rate for mink, you get synthetic, with crummy service to top. I will make sure to tell my friends and acquaintances where not to go.

Went for a Brazilian best place to get them they make you feel so comfortable 10/10 would recommendread more

I've been wanting to try this place out for some time now and I'm so happy that I finally made an…read moreappointment and went. The ladies that work here are amazing! I booked my appointment through their on-line system and it was beyond easy, got an email instantly and confirmed my appointment. I arrived to my appointment 10 mins early and this wasn't a problem at all. I was greeted as soon as i walked in the door and was told that Kelsey would be with me shortly. The only down side is that there is only 2 chairs in the waiting area and another customer decided she needed the other chair for her purse and coat. However I didn't need to sit down to wait because Kelsey was out to greet me. She took me back and got me set up for my pedicure. She was very professional and even when I told her that my feet are ridiculously ticklish she just smiled and said not a problem. This store is extremely clean, the staff are friendly and professional and to top it all off I got to keep the bottle of nail polish! So happy that this place is close to home so I don't have to make the trek downtown anymore. Can't wait to book another appointment with these great ladies!

I have been a client of Tammy's for 4 Years. She is always professional and has a love for what she…read moredoes and it shows in her work. Tammy and Michele both continue to reinvest into their education to make sure that the services that they provide are always top notch. I now come to studio for services and their team is always on top of things and is professional. I highly recommend the studio to everyone wheather you are there to get services done or take one of their education programs.

Tammy is an amazing artist! I've had microblading and touch-ups done with her. I would highly…read morerecommend her as my brows look perfect and I get nothing but compliments! Honestly one of the best decisions I've ever made! Adrieanne

as always, this little shop was welcoming and personal. Clean and organized…read more Maika is a brow perfectionist- I will not let anyone else touch my brows! She is a gem and so is her shop.

It was the first time I had my eyebrows done so I wasn't sure what to expect. The receptionist was…read morehelpful and friendly. Lovely Anastasiia did my brows exactly as I asked, and I was in and out quickly. The price was also reasonable. I highly recommend it.

I went to Adrienne after months of searching for the right lash technician. I got them done at a…read moresalon once (after serious recommendations from friends) for a wedding and they were so bothersome, I actually ended up plucking them off after 3 weeks - which left me lashless and swearing off extensions ever again. A few months later, I decided I missed the look of extensions and shopped around. The market for lash techs is definitely saturated, almost anyone can get a certification...pretty intimidating stuff. When I found xoxolashes I was immediately impressed. I chose Adrienne because of her background as an optician and the amazing reviews on her site. I figured if anyone knew about lashes it would be someone who has worked with eyes for 10+ years. I have a history of bad eyes, I got lasik surgery, had a disease where I was going blind and I have chronically dry eyes so I am skeptical of having anyone come close to them. Adrienne was very gentle and understanding of this and took great care in making sure I was comfortable. She truly listened to what I wanted with my lashes. I didn't want a very intense look, and I didn't want them too long. I told her "I want people to look at me and not be sure if I'm wearing false lashes or if I just have really good mascara on" and I got JUST that. It was perfect. I woke up the next day and actually completely forgot I had lash extensions - which is a solid indication of a job well done. It's been a couple weeks now, and my lashes aren't irritating me, they aren't flailing around, nor are they itchy. I'm glad I gave lash extensions another shot. I get compliments all the time, and getting ready is such a breeze in the mornings (I get to sleep in a little now!) I definitely recommend xoxolashes to anyone looking to switch technicians, or looking to try extensions for the first time. Its totally painless and so low maintenance compared to applying and removing make up everyday!

I came in for a lash refill and the experience was very smooth. The technician worked gently and…read morefilled the gaps nicely. My lashes look fresh again without looking too thick. I appreciate that she kept the style natural as requested. The appointment was not rushed at all. The salon was clean and comfortable.