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Cen-Tex Mobile Automotive - Cancellation 20 minutes after scheduled time

Cen-Tex Mobile Automotive

(10 reviews)

I spoke with Myron and he was able to schedule an appointment for me 3 days in advance for a…read morepre-purchase inspection and compression test since I'd be driving in from Dallas. On the day of the appointment, he cancelled 20 minutes AFTER he was supposed to arrive. I attempted to call him multiple times at least 3 hours before the appointment and on the day of the appointment. I'm very disappointed in the professionalism shown. If you're no longer available, please inform me of that as soon as possible. Don't wait until after the appointment to notify me that you will no longer be coming.

My friend and I were driving alongside the highway when our tire blew. There really aren't a lot of…read moreoptions in the Waco area, so I used Yelp to find the closest option. Regardless of how fast these people can change a tire, it'll may still take a bit for them to drive out to you. We were 20 minutes out of Waco and it took about 35-40 minutes for our person to show up. I'm not sure how many people actually work here since the person who took my call was also the person to come change our tire. I ended up having to ping him my location since I was having difficulty figuring out where exactly on the highway we were. He worked quickly, was knowledgeable about the situation, and was very friendly the entire time. When we were billed, he said he was an independent contractor so he negotiated the price with us. The total ended up being $75, which I think is pretty reasonable considering how quickly he worked and how much less expensive this was than calling a tow truck.

Ryan's Mobile Repair

Ryan's Mobile Repair

(16 reviews)

I was having a lot of trouble installing a drivers side CV axle. I'm just not strong enough to do…read moreit. This is a repair that I needed to get done right away. After a lot bruises, scraped knuckles, some blood, sweat and tears I gave up. I started looking for a mobile mechanic. I was worried about having to wait a week for someone to come out here. That's what happened with the last guy I called to help me in a similar situation. After not showing up, then rescheduling twice he finally got to my house. His own tools actually broke while he was using them and ended up borrowing some of mine. I wasn't looking forward to another experience like that one. And being female, I'm a little leery of letting someone else work on my vehicle. I've had some not so pleasant experiences with men who thought I was clueless. I got tired of the bs stories. I started do my own maintenance and repairs. I haven't paid anyone to do anything to any of my vehicles since 1996. I called a few mobile mechanics on the list before I got to Ryan's name. He's the only one who actually answered the phone. He told me he could be here in 40 minutes. I was ecstatic! He showed up when he said he would be here. He is very friendly, has the tools needed to do the job and gets it done right away. I'm especially happy to report that Ryan didn't try to tell me stories about problems I know I don't have! Six hours after talking to Ryan, I still hadn't heard back from anyone I reached out to before him. I was about to post this review when I got an impersonal text message from one of the other mechanics I reached out to. "I can come tomorrow if you haven't gotten it already." That's it. No name, no "Thank you for contacting me", "I'm sorry I missed your call"... I'm keeping Ryan's name and number in case I need help again. Thank you Ryan!

Beware working with Ryan. He diagnosed a starter replacement on my minivan, and recommended an oil…read morechange. Said he could get the starter the next day. Paid my deposit and never heard from him again. After repeated messages to him, 3 days later he claims to have gotten the starter, but that it was used and he would need to reorder. Proceeds to reorder and then goes silent again. Only after I threatened legal action did I get a response, almost a week after I paid my deposit. After replacing the starter and doing the oil change the car stops working within a day. Towed it to a reputable mechanic who says that Ryan short changed the car 2 quarts of oil, causing irreparable crankshaft and cylinder misfires. Basically, the engine blew because there wasn't oil.

Day & Night Wrecker Service - Medium Duty Rollback

Day & Night Wrecker Service

(17 reviews)

Just saw that these guys charged a Christian Rock band over $9000.00 to tow their tour bus 3 miles…read moreafter they were involved in an accident! Speechless. I can't even believe someone would treat another human being in need like that. https://www.facebook.com/seventhdayslumber/videos/505341449992676?sfns=mo

Whatever you do, do not hire this company! This was the worst tow experience of my life. They…read moreturned a bad day into something far far worse. The driver showed up about 1.5 hours or more later than we were told. He didn't even introduce himself & began to get fuel. I finally walked over & asked if he was there to tow me. After fueling, he then disappeared inside to get drinks without even so much as a word. While loading, he complained about how he was "in the process of moving & supposed to have today off". He arrived with a passenger. From the beginning I had requested to ride with him & that was next to impossible in a single cab truck, so I had to ride with my husband, which made him late to work. He sped off with my car & even at 80-85 mph we had trouble catching up. About 1/3 of the way into our trip, he got upset when we asked him to slow down & exited the highway & pulled behind this very sketchy Shell gas station. He then threatened to take my car all the way back to where he picked it up & insisted the police be there before he would unload it at all, making my husband later & later to work. His pants were sagging exposing about 6-8 inches of lovely underwear. I did call the shop to speak with the manager about the issues with the driver & he said if I didn't like it they "should have left me on the side of the road". Later I called to update them as this disaster unfolded & was able to speak with the owner about the situation. He continually interrupted me & complained about things that were not within my control. So unfortunately the problems go all the way up the chain of command here. They clearly don't care about people. Do yourself a favor & avoid this circus. It is far from a business. They are very unprofessional, immature, irresponsible, & reckless. You will be dealing with them all "day and night" trying to get home. I hope someone sees this before making the same mistake I did.

Exxon - servicestations - Updated May 2026

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