We drove from Nebraska to Cali and was in a time crunch to return our U-Haul in time and needed to…read morefind a storage place. I found a place in google and drove there and when we got there they were out of the office and didn't return at the time that they said. With us being in a time crunch and stressed out (our first PCS as military members) we found this place and decided to give them a call. A guy answered and was so kind. His name was Ralph! Within minutes we were able to get there & they assisted us in getting our storage. They were super kind and I am so glad that we ended up at this place. My husband says that is probably one of the best customer service he ever had. The pricing and security and value of the place is great. It was clean as well. Ralph & Santiaga were amazing and we are really happy about their service. Especially in a stressful and difficult time.. they genuinely helped us out. Ralph even came out and gave us some tips on unloading which helped us return our U-Haul in time. I normally don't leave reviews.. but they differently deserved it. They also helped us find a perfect storage that would let us drive our 26ft long U-Haul around no problem.

I don't know how this place is so highly rated. They must give renters a discount on their rent…read more Untrustworthy and down right scandalous. They intentionally packed a unit full of their trash and sold it at auction. They had appliances and boxes full of their trash and set the boxes up to look like the boxes contained the actual products pictured but they were full of their office paper shredding and other miscellaneous garbage!!!

If I could give this place a negative star, I would. Our storage unit was broken into and had at…read moreleast $2000 worth of belongings stolen, I feel totally targeted. We were there MAYBE a month and at the time paid 2 months up front to have 1 free month. I filed a police report. I asked the owner for my money back as apparently the 5 security cameras on site are just for looks, no one EVER locks the gate when it's supposed to close at 7 and the office manager is only on site 8-3 p.m. The owner only gave me my prorated amount back, not sympathetic at all. They do not offer insurance so we are out of luck, money, and our belongings. I feel violated. Please don't use this place. If having to use a storage location in Gridley I highly recommend Mallard Mini Storage, they have security cameras that work, keypad gate that closes at 7, and the manager lives on site. We ended up using Extra Self Storage in Oroville, CA that has all the security that Mallard does as well as each unit has security alarms and you have to pay for the insurance. Price wise, yes, it is a little more but SO worth it. You really get what you pay for people!

Since StoragePro has bought and taken over management of this place, it's gotten to be a lets…read more"fleece the regulars on pricing" money grab. Leah, the manager is wonderful but her hands are tied. Next door @ North Fork Storage (a new facility) they quoted me a 12x15 for $130 per month. I'll factually highlight that they're gauging. I've been a customer for 6+ years. I rented a 10 x 15 in 2021 that cost me $110 a year and if I paid The entire year at once I got one month free. This brought the price to about $100 a month. Four years later they are charging me $164 a month. That's a 64% increase in four years (an average of 16% per year!) Even Biden, and his lousy policies, didn't produce that kind of inflation, he's at 5.2%! So airport Storage, which has no real consumable material costs, is charging a good customer 300% the inflation rate during the Biden administration. This is nothing but a money grab, and especially shady as hell since when I called their service center I can rent the same 10x15 unit today for $147 per month at the same facility. So they're just sticking it to us. Stay away from this place. They're price gauging

We rented a storage unit and it was a great experience. Flew through the paperwork and the lady was…read moreextremely helpful and nice.

Steve was very helpful and respectful Also offered some treats and water i highly recommend this…read morestorage facility also affordable!

After calling many many, yes many, storage facilities in Chico and surrounding areas to no avail, I…read morewanted to say how impressed I was with Matthew's customer service at Longfellow Self Storage! I was needing a storage unit in June or July for my son, a college student, and was seriously getting worried that we would not be able to secure one. Matthew put us on their waiting list. A couple weeks later, Matthew called me (I didn't have to keep calling him and asking for updates) and said one was available beginning June 1. Needless to say, I was thrilled, and we now have a storage unit. This type of customer service is becoming very rare these days! Matthew is knowledgable, professional, helpful, and just plain courteous and respectful! Thank you Matthew! We are so grateful, and I will recommend LSS to anyone, as will my son!

Best place in town…read more Cheap, clean, and courteous.

From the owner: Esplanade Mini Storage offers 614 clean, convenient and completely secure ground level storage…read moreunits, consisting of either drive-up or hallway units and ranging in size from compact units for your small personal items like extra clothes, office documents, sports equipment, etc., to large ones suitable for boat or car storage. You can store your valuables with us for a short specified time, during a move, college, deployment or on a long-term basis. We think of everything so you don't have to. For a stress-free self storage, leave it to us.