We drove from Nebraska to Cali and was in a time crunch to return our U-Haul in time and needed to…read morefind a storage place. I found a place in google and drove there and when we got there they were out of the office and didn't return at the time that they said. With us being in a time crunch and stressed out (our first PCS as military members) we found this place and decided to give them a call. A guy answered and was so kind. His name was Ralph! Within minutes we were able to get there & they assisted us in getting our storage. They were super kind and I am so glad that we ended up at this place. My husband says that is probably one of the best customer service he ever had. The pricing and security and value of the place is great. It was clean as well. Ralph & Santiaga were amazing and we are really happy about their service. Especially in a stressful and difficult time.. they genuinely helped us out. Ralph even came out and gave us some tips on unloading which helped us return our U-Haul in time. I normally don't leave reviews.. but they differently deserved it. They also helped us find a perfect storage that would let us drive our 26ft long U-Haul around no problem.

I don't know how this place is so highly rated. They must give renters a discount on their rent…read more Untrustworthy and down right scandalous. They intentionally packed a unit full of their trash and sold it at auction. They had appliances and boxes full of their trash and set the boxes up to look like the boxes contained the actual products pictured but they were full of their office paper shredding and other miscellaneous garbage!!!

Great place to store your stuff great deals as well security was top notch highly recommendedread more

Used their storage for couple months, Their staff were super helpful and the whole place is clean,…read moreI appreciate they were patient with me on explaining me the whole process on getting a storage unit.

I used their services for a while and everytime I went in the staff was always friendly and…read morehelpful. Even though I was just making a payment, they always answered any of my questions and were very knowledgable about their policies and procedures. The units were well insulated and clean and at a reasonable price all in all a great place to put your stuff.

It took awhile to get the info I was looking for but they gave me what I needed to know. I didn't…read morerealize how expensive storage units were. But thanks for the info, other companies didn't want to give me the prices so I won't be doing business with them. Thanks plumas lake storage

Every time I go in James is there and he is so kind and funny. Thank you for making my day a little…read morebrighter

Been helping a family member move and was looking into getting a storage unit. Having never had a…read morestorage unit before, James was able to help us out, explained how it worked, and was very professional and courteous... especially dealing with me who was frantic trying to orchestrate this move! Props to James for putting up with us!

I have been with the storage for about 10 years great customer service always always answers…read morequestions always answers the phone very clean I would do business with the storage anytime and I also recommended it do quite a few people over the years

I have been renting here for about 2yrs Rena is the best. She is always helpful always in good…read morespirits. Rena has always been respectful when I came in contact with her.

I gave them access to my storage because there was a leaked and unfortunately they stole my…read moreproperty. I learned next time I need to get insurance bcs there's didn't work. Is sad and upsetting. I definitely never gonna do business with them again

like the security cameras everything gets watched. The employees are awesome and polite very helpfulread more

Best advice that I can provide to anyone thinking about renting Storage units from Beale storage,…read more"DON'T " The grounds keeper hasn't got a glue how to run the place. They advertise as locally owned, but since the owner lives in Napa, I don't think that qualifies as local.

I've been renting a storage unit for years. I've never had a problem with the owners or workers…read more they've always done an exceptional job. they are great with communication and understand that we are all human. they are very kind and respectful. they have worked with me through my financial difficulties and have always given me and my kiddos a great experience. I have recommended beale storage to all my friends and family and will continue to recommend this storage facility to everyone else. I will absolutely rent from them again in the future.

thank you to Drea at Highway 99 Self Storage for handling an issue that we had on site with…read moreprofessionalism, quick follow through, and courtesy.

I moved out. I paid my rent at the first of the month I asked for my rent back and they said oh no…read moreonce you give us our rent we will not give it back to you. We take the whole month rent and I had just only used a week of that rent. I do not advise anyone using this self Storage because they rip you off and steal your money when you give them a months rent can you move out and have only used the months rent one week and they refused to give it back to you that's stealing

This new manager is fantastic, Friendly, nice, cares about you and your things. She is the greatest…read moreand very welcoming. Storage units are a great price as well. Christy came this past may 2025 and what a difference she makes!!

Gate isn't working. We couldn't go in to get our things on Saturday. Their phone number only has…read morerecording. No way for us to get help to open the entrance gate. We called and left several messages and waited for over an hour. It is not worth to storage your stuffs here when you can't enter the facility on the weekend. They closed Saturday and Sunday! We live two hours away and it's waste our time to come here and U-Haul we rented for nothing. Their quote said Try us first! Our recommendation to try other storage facility, not here.

Robert and Rhonda were polite, friendly and professional. They were accommodating. The premises…read morewere clean, and the security top notch.

Keep raising rent prices, third time in a year now. If it weren't for that it would be a good…read moreexperience but it's just getting too expensive.