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    Extra Space Storage

    5.0 (1 review)
    Open 6:00 am - 10:00 pm

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    3 years ago

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    Emily S.

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    Stratford Self Storage

    Stratford Self Storage

    (3 reviews)

    After my storage unit at a different location had a leak that was not fixed after a month, it was…read moretime to find a new option. I had originally been interested in Stratford Self Storage since it is so close to my house, but when I went in April they were completely booked up. Word of warning if you need a storage unit look in early spring or late fall so that the Wake students don't have a chance to snag every one of them! They have a decent sized loading area out front. The only down side it is sloped on both sides, if you don't park exactly in the middle you have to worry about your cart rolling away. They have about six cart options inside so you can easily find something that works to carry all your belongings in. The manager and front dest staff are friendly and are happy to help. They do lock checks every Monday so if you forget to lock your unit they have you covered. They are located behind the Total Wine and More and IFC Chefsmart.

    I inherited a storage unit located here. At first, I was going to move to one closer to my house…read morebut after shopping around, I just couldn't beat Stratford Self Storage. I called and stopped in a few times to find the best option, and the manager, Victoria, took such good care of me. She answered all my questions and presented me with several different options to fit my needs. She also spent extra time with me on the "move in" day and helped me move my stuff from one unit to another. The location is slightly hidden behind Carrabba's and Total Wine. There is a deep slope leading to the entrance. When I asked why such a slope, she told me it was to ensure there was no flooding. She explained it well, I just don't understand landscaping. The hallways are always clean, no funny odors, and I feel safe keeping my stuff there long term with the climate controlled units.

    AAA Self Storage

    AAA Self Storage

    (2 reviews)

    Well. Everything was alright for awhile. The following are a list of things I didnt like…read more 1. After having my storage unit I went one day ti put something in my unit. Idk what happened, but the door was ofd thw track like someone had backed I to the door, or puahed it off the traxk trying to get in. 2. I went to my unit on a Wednesday to start clearing it out. Once I opened the gate, the door never shut back. I went to the office and let them know. I came back on that Friday to finish clearing out my unit and the door was still open. Side note. If the lady who walked up to me while I was attempting to load my car worked at AAA. Maybe you should announce yourself instead of randomly walking up to the person who is unloading their belongings and knows the main gate is broken. I thought you were trying to rob me. (My inner Karen was coming out.) 3. Every time I tried calling to speak to someone, no one answered. So I left a message that I was canceling my unit, and I figured since I already was paid up for Feb, no one would credit me back any of the 56 I already paid, but I still had hope I might. They sent me a 25 dollar credit for myself or someone I know to use. Wont be using, as I wont be coming back.

    I was charged double for a one day truck rental that was rented and returned on the same day. Mrs…read moreMorris, whom claims she is the owner, was extremely rude and talked over me the entire time I was trying to explain my issue and come to a resolution. Her only response was to call UHAUL corporate be she's "not responsible for online reservations." When I tried to explain that she is a representative of the company, she hung up on me. Yet she claims to have great customer service skills. Give me a break. I will never rent from here ever again and I will make sure none of my friends of family do either.

    Extra Space Storage - selfstorage - Updated May 2026

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