Awesome moving team and experience! This is our 4th…read moreconsecutive move and 2nd time utilizing their storage services with TWO MEN AND A TRUCK across the Eastern Seaboard and we feel very privileged and honored to have them looking after our move and storage needs. Jacob, Jose and Juan (based out of Winston-Salem) called to let us know when they were 1/2 hour out, were polite and eager to help, and done in a very efficacious and swift manner! Thanks so much.

I can't say enough good things about two men and a truck. This is my 4th move using them and they…read morealways do a superior job. They wrap your furniture and take such care of it. This move I only used them for the larger items that I wanted to be sure wouldn't get damaged. I have a heavy peloton tread that needed to go upstairs at the new house and while they asked if it was an April fools joke when I told them, they made it look easy. They sent 3 men and they were done from start to finish in less than 3 hours. I highly recommend them for your next move!

I had a complicated return process for an Amazon package that I was unable to complete due to not…read morebeing anywhere near a UPS drop off location. An employee named Chris was excellent in guiding me through how to get my package processed through this location. Furthermore, Chris was also very kind in wishing me well due to living in the Appalachians and withstanding the destruction from hurricane Helene. Overall, Chris made this process incredibly easy and enjoyable. I truly appreciate the service I was given.

I always find UPS Stores to be staffed with friendly people who try to get you out of the store as…read morefast as possible. Today I needed notary services and it couldn't have been any easier. Christopher was very helpful and professional -- makes a big difference when you're dealing with a pleasant personality. This is now my go-to UPS Store.

I hired decent guys to clean the coil of my fridge. Staff Darrell was extremely sloppy, his hands…read morewere shaking & he bought a trailer at my property without consulting me first. He was NOT wearing a mask. He also had the audacity to NOT wear the mask I offered him. He banged my fridge carelessly on the floor & broke the water pipe. Decent Guys refused to fix it & Chief Officer Alex Dummit called me abusive because I narrated what happened at my place via email. This is how badly they treated a disabled, immigrant client. I do NOT recommend this business.

I hired Decent Guys to move the contents of my house. The estimate was done sight unseen and they…read morewere not equipped to do the move, they showed up with a covered trailer! I had to rent a uhaul and my son and I ended up having to help with the move. In addition, no moving blankets were used and furniture was scratched along with the hardwood floor. They offered to fix, but given my experience, I didn't trust them to do so. When the bill showed up, it was more than double the estimate! If your looking for movers, keep looking.

We were extremely happy with Josh and team. They arrived on time and moved quickly and…read moreefficiently. You can tell they love their jobs! They moved us from one house to another and we had to make a stop at our storage place and again were very professional. Great teamwork, great guys. I would definitely recommend them to anyone. Deb and Ernie

I was extremely happy with Tony and his team! They did an amazing job packing 2 PODs for me - it…read morelooked like Tetris how they fit it all in! Regardless we still ran out of room so they helpfully found a nearby storage unit for me and drove the rest of my stuff over there, then retrieved it for me and drove it an hour to my new house. My closing date changed twice and Tony had to find new crews for me with little to no notice which I felt horrible about but he handled with professionalism and flexibility. His movers are efficient, kind and professional. Moving is so stressful and I'm so glad I used this company to ease my worries!

Honestly, my experience with setting up the move with them was not great. Originally, it was…read morescheduled for Saturday @ 3 pm. After finding my move would be more difficult than expected, (Alec) asked if I would be flexible to reschedule for the following Monday between 8 & 9 am to have a "fresh" team. I agreed. However, he apparently failed to reschedule me at the time HE suggested. He never contacted me to inform me they would not be coming between 8-9 am nor did he inform his team that would be moving me at that time. He instead scheduled them to be at my home that Monday between 11 am and 4 pm, which was not the agreed upon time not to mention was a ridiculous gap of time. I tried to contact him after no one had shown by 9 but, of course (according to Travis) Alec went out of state for the weekend with his family and could not be reached even though he gave me a number to contact him at any time. Travis said he would look into it and try to talk to Alec and get back to me ASAP. I never heard from either of them and still have not. The team ended up getting to my home that Monday by 2:30 pm after having moved another customer which is exactly what Alec said he was preventing by doing the reschedule for the morning. Having said all that, the team that arrived that day did an outstanding job. They were friendly, courteous, worked steadily, hard and very carefully. They were extra careful with the items I mentioned were of great importance to us. I give them 5 stars and would have them move us again without hesitation. The workers were outstanding. The office management could/should definitely learn a thing or two from them. I do recommend them based on the workers but I suggest you speak to someone other than Alec or Travis when scheduling or setting up your move.

My disabled friend booked this company more than a month before her move and paid the required…read moredeposit well in advance. I traveled to help her move, and a few days before the scheduled date they started jerking her around. First, they called and said they had to change her moving time because they decided to take another job. Apparently, keeping a commitment to a customer who had booked weeks in advance wasn't important. Then the communication became a complete joke. They kept texting her to "call us," but when she called, they wouldn't answer the phone. She sent multiple texts asking for someone to call her back and was ignored. The real shock came the day before the move. They emailed her a final bill that was more than $2,000 higher than the price they had quoted her. Waiting until the last possible minute to spring a huge price increase on someone who has no time to find another mover is completely unacceptable. Especially someone on a fixed income. It felt like they were trying to take advantage of the fact that she was out of options. Because of their unprofessional behavior, we had to scramble at the last minute to find another moving company. They turned what should have been an organized move into a stressful nightmare. If this is how they treat customers who book early, pay their deposit, and trust them to do the job, I can't imagine how they treat everyone else. Zero stars. Do NOT recommend. Stay far away from this company.