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Public Storage

4.1 (24 reviews)
Closed 9:30 am - 6:00 pm

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3 months ago

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4 years ago

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3 years ago

Jackie is Amazing. Super helpful. Great communication. The best. Location is safe and clean. Thanks.

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3 years ago

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5 years ago

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5 years ago

My wife and I had a good experience working with Rebekah and she offer us a great deal

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6 years ago

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6 years ago

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7 years ago

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5 years ago

Helpful, friendly, knowledgeable staff. Made everything so easy and the place is very clean!! I highly recommend

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5 years ago

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6 years ago

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7 years ago

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10 years ago

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11 years ago

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11 years ago

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9 years ago

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11 years ago

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9 years ago

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10 years ago

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12 years ago

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9 years ago

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11 years ago

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Review Highlights - Public Storage

I was completely unawares but I received an e-mail from Rebekah at 9:30 at night to advise me of the problem.

Mentioned in 11 reviews

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Stratford Self Storage

Stratford Self Storage

(3 reviews)

After my storage unit at a different location had a leak that was not fixed after a month, it was…read moretime to find a new option. I had originally been interested in Stratford Self Storage since it is so close to my house, but when I went in April they were completely booked up. Word of warning if you need a storage unit look in early spring or late fall so that the Wake students don't have a chance to snag every one of them! They have a decent sized loading area out front. The only down side it is sloped on both sides, if you don't park exactly in the middle you have to worry about your cart rolling away. They have about six cart options inside so you can easily find something that works to carry all your belongings in. The manager and front dest staff are friendly and are happy to help. They do lock checks every Monday so if you forget to lock your unit they have you covered. They are located behind the Total Wine and More and IFC Chefsmart.

I inherited a storage unit located here. At first, I was going to move to one closer to my house…read morebut after shopping around, I just couldn't beat Stratford Self Storage. I called and stopped in a few times to find the best option, and the manager, Victoria, took such good care of me. She answered all my questions and presented me with several different options to fit my needs. She also spent extra time with me on the "move in" day and helped me move my stuff from one unit to another. The location is slightly hidden behind Carrabba's and Total Wine. There is a deep slope leading to the entrance. When I asked why such a slope, she told me it was to ensure there was no flooding. She explained it well, I just don't understand landscaping. The hallways are always clean, no funny odors, and I feel safe keeping my stuff there long term with the climate controlled units.

Extra Space Storage

Extra Space Storage

(2 reviews)

The location I was at had 2 guys working there that displayed phenomenal customer service…read more My issue is with the company itself. I rented the unit 2 days before Christmas at a rate of $78 a month. In March, my bill jumped from $78 to $139. No explanation. No e-mail, no text, no USPS letter, no phone call. Nothing. When I inquired as to why there was such a jump (with NO notice), I was told that the company had increased rates in the Spring for all new renters, and all current renters would have their rates raised to meet the new rental fee. I lodged a complaint over the lack of notice, and I was told that the company would be glad to reduce my rate BACK to $78 a month, but I would have to pay my bill of $139 BEFORE my rate could be reduced back to what it was when I rented the unit in December. I gritted my teeth , paid the $139 and left this location as quick as I could. This IS a nice location. Excellent climate controlled atmosphere. Clean units. Knowledgeable and polite staff. Access 7 days a week from 6AM til 10PM. 5 Stars for the two gentlemen that work at this location. 1Star for the corporate jerks that run this company.

I was very pleased when I first signed up at this location in March 3023--Professional office…read moremanager and facility is nice. HOWEVER, LifeStorage was bought by Extra Space Storage. In their first month of ownership, they jacked the rate up 44%, 'due to market conditions.' They know people do not want to move their belongings, so they increase the fees, fairly often. How do I know? We also have another storage unit at another location- Extra Space bought them and have increased rates! Before long, Extra Space will have a monopoly on the Winston-Salem market.

Public Storage - selfstorage - Updated May 2026

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