I've been with American Flag Self-Storage (South Park, Winston-Salem) for a while. Its a nice…read morefacility and thus far have never had any trouble nor been any. Until today I would have given them a high recommendation. Last night we got 5" of snow and we are expected to have bitter cold temperatures over the next few days, so I loaded up my truck with all of our Christmas decorations to bring them back to storage so that I do not have to do so in the coming week. The roads are wet and slushy, but I have no trouble getting there. I am told by the woman working the desk that I have to sign a waiver, and then WALK ALL OF MY BOXES to my storage area because I am not allowed to drive in there because of a corporate policy and the fact that their plow had not shown up. I request her to call the manger and the manager (Brittney) advises me of the same thing. She is afraid I'm going to strike "one of her buildings". When I begin to question the policy, she hangs up on me, leaving me --and the unfortunate woman working the desk --standing there in the cold, unable to unload my stuff. Nice customer service. The parking lot was unplowed, but easily navigable and only a drunk or a blind person wouldn't have been able to navigate without striking a building. I am neither. The facility is nice, and generally the people are as well. But that customer service experience was appalling and an inflexible corporate policy that causes customer inconvenience is a travesty.

I've used this storage center on and off since 2001. Entry gate keeps my items secure and makes me…read morefeel safe while accessing my building. I've stored my classroom materials to my home. Small units to one that will hold my 5 room home. My building was secure and safe. Even with huge storms my items remained safe. Looking for friendly safe place to store your items, I highly recommend this establishment. Also the ability to pay online is a plus!

The easy ,friendly,professional way to receive assistance to a move. This is the company. Melissa…read moreMiller was extremely knowledgeable of all renting agreements. She was clear in instructions for the rental agreement. As their name says, SecurCare Self Storage. I feel my unit and personal property is in the safe place. There are security cameras scanning the storage units at all times. I am 100% confident in my decision to call SecurCare . Joan Butler

Very friendly people and easy to work with. Very clean and nice facility. Pleasure to work with.read more

From the owner: ClearHome Self Storage - Walkertown is the perfect facility for you. We offer climate-controlled…read morestorage units to accommodate residential, personal, and commercial storage needs. These units are ideal places to store environmentally-sensitive items such as furniture, electronics, artwork, antiques, and other items that may be sensitive to intense temperatures and humidity.  In addition, we have outdoor and indoor parking spaces available for RVs, cars, and boats. To ensure a convenient move, our units are drive-up accessible. Trust in our state-of-the-art video surveillance system and computer-controlled gate to keep your items safe and secure.

After my storage unit at a different location had a leak that was not fixed after a month, it was…read moretime to find a new option. I had originally been interested in Stratford Self Storage since it is so close to my house, but when I went in April they were completely booked up. Word of warning if you need a storage unit look in early spring or late fall so that the Wake students don't have a chance to snag every one of them! They have a decent sized loading area out front. The only down side it is sloped on both sides, if you don't park exactly in the middle you have to worry about your cart rolling away. They have about six cart options inside so you can easily find something that works to carry all your belongings in. The manager and front dest staff are friendly and are happy to help. They do lock checks every Monday so if you forget to lock your unit they have you covered. They are located behind the Total Wine and More and IFC Chefsmart.

I inherited a storage unit located here. At first, I was going to move to one closer to my house…read morebut after shopping around, I just couldn't beat Stratford Self Storage. I called and stopped in a few times to find the best option, and the manager, Victoria, took such good care of me. She answered all my questions and presented me with several different options to fit my needs. She also spent extra time with me on the "move in" day and helped me move my stuff from one unit to another. The location is slightly hidden behind Carrabba's and Total Wine. There is a deep slope leading to the entrance. When I asked why such a slope, she told me it was to ensure there was no flooding. She explained it well, I just don't understand landscaping. The hallways are always clean, no funny odors, and I feel safe keeping my stuff there long term with the climate controlled units.

Office team helpful to work with. Very clean and brightly lit facility. Nice that they have a small…read moremoving truck available for use.

Subject: Incident Report Regarding Security Concerns…read more Hello, my name is Cheryl Smith, and along with my partner Kelly Davis, we have purchased two units from Bee Safe. I have a unit in Greensboro (Beesafe Battleground), while Kelly has ours in Winston Salem at 110 S Broad St. Today, around 10:40 AM, I arrived and opened the doors to access my unit. A white man with a leather jacket and backpack approached from the street, no car, entered without a code, and immediately went up the elevator. I waited, feeling uneasy as I was alone and the storage facility had not yet opened. The man did not return. When Bee Safe opened at 11:00 AM, I spoke with Mars Gwynn about the incident. Unfortunately, she was dismissive and rude, stating, "He didn't break in; he just went to the 2nd floor." When I asked if she knew him, she replied no. I expressed my discomfort as a woman alone, and he did not use a code or never came out to which she responded condescendingly, "What do you want me to do about it?" I informed her that if no action was taken, I would call the police. I also urged her to be more professional in her demeanor. As I was on the phone with the police, Mars emerged from the building with the man, who was holding a painting. I informed the police that it seemed she was familiar with him. I wanted to bring this to your attention as I feel strongly about the need for improved security and professionalism in handling such situations. The women who I mistakenly mislabeled as a teen never smiled, offered to help in any way and seemed totally fine with this man, almost like she knew him. However never mentioned he was an employee.

I emptied my storage unit on my last day of my monthly contract…read more They can see everytime I entered the property. Because they didn't close my acct until the following day they have billed me $136. for an empty space. They want me to pay for a space I'm not using while the rent it to a new customer. Total BS. What they don't realize that the storage business has many option. I'd recommend you don't use this one. I will contact my bank to make sure there is no way they get paid.

Jairo was very helpful and really broke down everything for me. the unit is very nice and…read moreconvenient location

This is the second time I am using them. There prices are the best in town. They are friendly and…read morewill go over and beyond for you. I definitely recommend renting your storage unit from them

Paid upfront and was told to show up during office hours to provide an ID. Showed up during office…read morehours and no one was there. Called customer service and got nothing but bad attitudes. Completely unacceptable. I'd burn my stuff before giving this place my business.

I needed a storage unit and had little time to find one. I was able to reserve my unit online and…read morepay for it at the same time. The facility is very clean and had my code sent to me via email and my lock was inside the unit. I highly recommend Public Storage!!

From the owner: $1 Self Storage Units *For a Limited Time* Custom Self…read moreStorage of Winston Salem, North Carolina offers innovative personal storage options for the sophisticated storage customer. All of our closets include a dedicated air supply vent. Fresh, climate controlled, air is continuously being circulated throughout each unit, as well as the entire building. Each unit, as well as each hallway, is lined with raw cedar boards. The wonderful aroma of the cedar fills the air creating a fresh environment each day of the year. All Custom Self Storage units are finished with level four drywall to offer a smooth surface for the painted walls and ceilings. Our competitors, contrarily, have steel partitions with sharp jagged edges. Our solid wood doors are easier to use and are safer than our competitors roll up steel doors. Custom Self Storage units are uniquely available with pre installed ventilated shelving. These shelving racks offer convenient places to hang clothes or stack boxes to make the most efficient use of the space provided. Additional shelving may be requested as well for any special storage needs. Our most popular customer option is the Organized Living Lifetime Shelving, a heavy duty industrial strength shelving system that can handle heavier boxes (up to 150 pounds per linear foot of shelving) than typical systems. This system is adjustable to any height offering convenient flexibility.

Brandon and his crew were amazing. Fast, efficient and hard working. Through all the mess they…read morenever stopped laughing, smiling and acting like they actually enjoyed their job. All 6 of them, despite the sheer amount of stuff they had to pack and then move, never slowed down or stopped busting their butts. Jacqueline promised me top-notch and delivered. A little bit more than other advertised companies but beyond worth every single penny. I have already booked them for my next needed move. I highly endorse them!

We used American Moving for our most recent local move and I will definitely call them again for…read moreour next move. The move was directly from one house (with a ton of steps on the side of a hill) in Winston-Salem to another just a couple of miles away on the same day. Jacqueline in the office was easily available to answer any of my questions and made the process very easy. Movers Brandon, Chris, Suzanne, and Jamon comprised a delightful team who was high energy and in good spirits. They worked thoroughly and efficiently and there were no moving casualties -- even though all of the steps made it extra challenging. To be honest, moving is taxing and spending moving day with with a great team is invaluable. I look forward to working with them in the future.