The place is clean and appears well-run on site. BUT. You get a storage space and (if you are…read morenaive and unsuspecting like me) they raise the cost to 125% of what you were paying. I.e. I was paying $199/month and 5 months into my deal with them...They raised it to $247/month. After taxes and mandatory insurance, $280/month. Up from $228 total. When I called to ask about it, they informed me this happens every 6 months. Standard. That is RIDICULOUS and predatory, in my opinion. I'm getting out. And do not recommend.

Do NOT recommend use of this place…read more We reserved a 7x10 unit online, but when we showed up, the unit the manager showed us was only 7x7.5. When we initially said, "this looks smaller than what we ordered", she tried to gaslight us saying, "no, it's 7x10". However, it was only when we showed her that the measurements on the unit's label that said 7x7.5, she started saying that it was our fault for not checking the unit in-person before reserving. And somehow it was our fault for not knowing their website was broken. Our primary account holder (the person who made the reservation), attempted to negotiate with the manager, citing his online reservation. Only to be led to a 10x10 unit with an additional charge. This bait and switch was not appreciated along with the condescending and patronizing tone of the worker. The three other people who were helping with the move-in were yelled out of the front area because they were not the primary account holder and "I don't want to deal with them" (we were standing quietly). While this was happening, another customer was in the same room. He was not asked to leave at any point. Overall, there was a lot of shady behavior and red flags. Our unit was silently downgraded with no notice to us or pay decrease, we were gaslit into thinking the unit was the size we wanted, our primary account holder was arbitrarily isolated when discussing options for getting the size we needed, customers were strongly pushed into writing good reviews, and the experience was overall much worse than when I used iStorage the previous year. We would not suggest trusting this location with your business or storage items.

We have used this moving company twice now to move an elderly family member. They were very…read moreprofessional, efficient, and personable. They took care with her things as they packed and unpacked. We would use them for every move. Pricing was very fair and competitive to other companies, the final charge was actually less than the quote. Great communication. We knew when they were on their way and when they arrived. Very grateful we found Moving Ahead Services!!!

This company lies to its customers, My refrigerator did not work after the move, I watched them…read moredisassemble it completely. When I reported the issue, they denied everything. repair bill and photos speak for them self's.

This was the first time I've used any moving company; I'm…read moregetting a bit too old and fragile to do it myself :p The company sent two people for a local move in downtown Cleveland (1B/1B ~750 SF apartment). They were quick (finished in under two hours), polite and awesome. :)

After seeing all the great reviews, I had to try out Bright Eyed Moving! Rob and Bobby were…read morefantastic. They moved me from Lakewood to Fairview Park, Ohio, at a speedy rate, but were very cautious and professional. I was given a time range and they arrived within it friendly and ready to go. Prior to the move, they called a couple of times to confirm locations, prices and optional add-on's. They were able to supply me with a cover for my mattress (that I got to keep!) and proper care for some more fragile items. I was absolutely blown away by their help! Thanks again guys.

We had a miserable experience with other movers and College Hunks helped us to complete and clean…read moreup a messy situation. The courtesy, creativity and energy shown by the crew made the experience TRULY STRESS-FREE just as they promised. I really wish that we would have used them for the entire move. Thanks so much.

Editing to add that I have called and texted repeatedly over the last few weeks. Every time, "Dan…read moreis on the truck today" and there's no knowing when he'll be done. Call his direct extension? No answer and the mailbox is full. Impossible to communicate with. - December 16, 25. My in-person experience was relatively good - good enough that I was posting about it to family and friends with high recommendation. But the day after the move I went to set up my TV and discovered that the screen was severely cracked, having been (it seems) pinched in the top two corners. The crack spread across the entire top half of the screen. The TV works, but is unusable. I had to buy a new one, which cost me almost $200. I submitted the damage complaint twice and was not even contacted. For a company that calls and emails every day for a week trying to GET my business in the first place, that is particularly gross. As it stands now, I can't imagine ever using or recommending College HUNKS again purely because of the lack of response to my complaints, let alone lack of resolution. If you don't have anything fragile, sure, go ahead. But maybe move the fragile things yourself (my TV was the only fragile thing I did not move myself, and I sorely regret it). I will add that it was a 3.5 hour job that involved moving down from a second floor in a house and then up to a third floor in another house, and the TV was the only thing damaged. It was not packed in a box and the movers assured me they could use their TV bag and it would be fine. It was not fine.

We used them for packing and moving a family of 6. Just so…read moremany things broken. I've moved many times before and I've just never seen anything like this. They did not use bubble wrap, or even packing paper. They threw delicate items, literally threw, I saw them, throwing them into boxes and just broke our PS5, our clocks, anything electrical. Anything delicate was damaged. They left doors broken in our new house. It was awful. I don't understand how they could be a professional company. When we went back to our original house, we found that they just left like 1/3 of our belongings were still there. But thrown around randomly on the floor just a complete mess, not packed. Just a horror story. We spent the next day trying to recover our stuff from the old house. And clean up after them. Thank God we moved the PC and laptops ourselves.

We had a good experience with this Two Men and a Truck. We called, answered the questions, and…read morereceived an estimate. We liked it and went with it. We had the guys move just the furniture from one apartment to another. Elevators were in each building. The guys were courteous, kind and handle each piece of furniture well. All pieces were plastic wrapped, and they used fabric pads to keep the furniture nice. We would use these company guys again. Recommend.

on time friendly crew, Richie and Rich where helpful and hardworki g, did a great job Thanks Guysread more

This past weekend, Alexander's moved us from our house to an apartment (we're downsizing). We had…read more100% confidence it would go smoothly - because they also moved us TO our house 11 years ago. They also moved me to an apartment about 15 years ago. They moved my elderly father when he was moving from a large apartment to an independent living facility (which included helping him pack the breakables), and has moved a close friend several times. In my mind, there are no other options. Every single time - it has been perfect. No breakage. No damage. Nothing missing. Friendly. Fast. Office staff was also extremely nice and patient as we navigated through everything. Money well spent! Highly recommend!!!!