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Extra Space Storage

5.0 (1 review)
Open • 6:00 am - 10:00 pm

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Self storage

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5 months ago

-Great location, Clean facility, Friendly Staff. Needed a temporary storage to store some documents and much more!

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Emily S.

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Two Men and a Truck Moving

Two Men and a Truck Moving

(24 reviews)

We hired 2 Men & A Truck to move a small hot tub. They assured us that they had the necessary…read moreequipment to move the tub up 18 wide stairs, through our house, and onto our deck. We had taken photos of the tub before hand and after. Three sides of our hot tub were damaged. This 1-star review is not about the damage. This review is a result of their lack of professionalism in handling the claim. We paid them EXTRA for what they deemed "insurance" to cover damages, but then refused to use that coverage to cover the damages they caused. I was told by Dalton Duran that they would send someone to our home to look at the damage and then settle with us. But continuous attemps to reach him resulted in being ghosted. We are filing a claim in civil court as a result. Just a word to the wise. Always get pictures before and after and be prepared for the worst. They aren't professional enough to handle the mistakes they makes. I'll never use them again. You shouldn't, either.

Gotta say, super unimpressed. It's taken me about six months to write this review because, let's…read moreface it unpacking takes time and I wanted to be thorough. So, let's start with the positives. The quote was in line with others we had received, and we had great reviews from friends. Staff were friendly and on time for both loading and unloading. Now, here's where the fun begins. I'll write a bulleted list because that's going to be easiest for folks to follow. 1. They did not (despite assurances to the contrary) have a truck big enough to fit all of our stuff. So that meant we had to leave some (expensive) things behind for the new owner at a ridiculously discounted price. I now have to buy a new outdoor setting, fire pit and BBQ. 2. Things were packed SO tightly into the truck that several heirlooms and items were damaged/broken (dents in washing machines, scratches on furniture, side tables broken, vases shattered). Of most frustration was an item of my late mother-in-laws that was shattered even though it was packed well (by AMS!). 3. The thing that pissed me off the most was the lack of interest the movers showed. In fact, they just left the broken stuff in the garage and when I found it they said "oh yeah, we were going to tell you about that." There was a lot of finger pointing to the "loading" crew who were different to the "unloading" crew. Obviously there's no way to tell who is responsible for the foolery. 4. The unloading crew tried to tell me they weren't able to put the furniture (beds) back together despite that being included in the price. They did it when I gave them my well-practiced disapproving teacher look. 5. They also didn't want to reconnect the washer and dryer (see above). 6. All this to say we totally realize things are going to get jammed up in a move. Especially one involving storage and several hundred miles. However, instead of saying "oh, hey! We don't have a big enough truck for all this" they just squished it alllll on in there. Further, we were promised a larger truck for unloading and that did not happen. More care could have been taken, especially for the price (and we also tipped both moving crews). All in all, I'm most upset about the broken and damaged stuff that was due to lack of care and concern and not having enough space. We may have had a rotten experience, and this may be an anomaly, but it's worth sharing.

Main Road Self Storage

Main Road Self Storage

(12 reviews)

I'm writing this review knowing this is a fairly new business to the area. I went on the last…read moreweekend of July 2023. My mission was to clear out a storage unit & pick up a Uhaul at this location. I went in from NY so i decided to fly in & Uber to the facility. Two negative things happened; my Uhaul reservation wasn't ready and I had the wrong combination code. At this time it was around 1pm and they closed at 5pm so i was running short on time. It was a very busy day for the staff from what i could see so it was hard for them to help me right away. Ultimately we all figured things out as a team and they were able to get me into another Uhaul rental for the same price. A bigger one! They then helped me cut the lock to the unit and had all the equipment available for me to load everything into the truck w no major issues. The manager even took me around the facility on his brand new golf cart which i thought was pretty cool! After i finished up i went to say bye to the team for all their help dealing w. the scenario I was in. They gave me a few water bottles for my long drive to FL and ultimately were happy to see me succeed. I would recommend this facility mainly for the great service & patience they provided me with.

The worst of the worst. Rented van and unit, came to unload unit and couldn't get into gate. Had to…read morecome back driving more to do so. Put 20 bucks of gas in and they still charged me a extra 10 bucks. Gas gauge corrected at check out but not on check in. The biggest shit show. Don't rent or go and get hosed here. Go anywhere but here Have phots but challenged, lol Oh 133 dollars plus 20 in gas for the day .

Extra Space Storage - selfstorage - Updated May 2026

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