We needed storage, and are really pleased with Traci's customer service at this location. Traci…read morewent above and beyond to help us on multiple occasions.

Great security to property, easy transfer to and fro and clean. Stay is always respectful and…read morehelpful.

The Limerick location and its area manager are the most unprofessional staff I've ever encountered…read more Compass Storage Corporate needs to pay attention to the caliber of people they hire to interact with customers paying high dollar for sub service. My monthly due date is the 8th. Like many Americans, money is tight and I knew that I would be paying a $20 late fee - but that I also had a 5 day grace period. I started receiving phone calls on May 11 from personnel in this location telling me that I needed to pay my bill. The next phone call was on the 13th and I spoke with the representative and told her I was aware that my payment was late. All total - I received 8 phone calls and six text messages regarding my account. It was worse than a collection agency. Because I've never been this late before (groceries, gas, medication VS. paying storage who wins?) I did not know that an additional $20 was assessed four days after the first assessed penalty. I have rented from this location for over 7 years starting when it used to be Metro. I had a testy exchange with George on Saturday, who implied that I was trying to skip out on my bill and that they deal with this all the time. He also said he'd "try" to pass my concerns along to the area manager, but he's not in control of her schedule and hopefully she'd get back to me sometime this week. I was outraged and called the corporate customer service number and explained my offense. The area manager finally called me today and it was - again - an abysmal, defensive conversation. I learned that $40 is part of the "late" fees and accepted that; however, my complaint was that I was being harassed and maltreated as a longtime customer and that the texts and emails are excessive. She proceeded to interject and said she'd let me talk and now it was her turn and that because I keep interrupting her she can't help me. She essentially defended the actions of the Limerick staff and never once treated my concerns as valid. It's not about the money anymore - it's about the professional disrespect that she is green lighting. DO NOT RENT UNITS FROM COMPASS. THE LIMERICK LOCATION IS THE WORST AND SO IS THE AREA MANAGER. I cannot WAIT to get my things and leave after spending thousands of dollars over several years. The price hikes are also so out of control that it borders on extortion.

We used the Limerick location for a while. The rent for storage seems to go up every 3 months…read more Since they took over this location from MetroStorage they have increased the rent 3 times. We are moving to another local storage company.

We moved on 12/27 from Bucks County to Greenville County South Carolina. This company delivered on…read moreeverything they said they would do. They packed our stuff like it was the art work in the Louvre Museum. You get what you pay for with this company and they were not anymore expensive than other companies that bid our move. We would absolutely use them for our next move and would recommend them to anyone that wants their possessions moved and not broken or lost during a move.

Tommy, johnny, gary and jesse! what a crew!! attention to detail...careful and…read moreexperienced...even my dog loved them! I cannot recommend this company highly enough! family owned and run...and the crew felt like part of the family! my artist designed hand painted furniture, grandfather clock etc all treated as if it were their own! efficient and kind!

It's right off the highway... a bit confusing to navigate but once you know your location of your…read morelocker, you will be ok. The thing is, the ventilation isn't the best. It's a huge building, units vary. There is only one elevator, so you got to wait for others to load and unload then take your turn. Secondly, the loading dock is small and depending on how small or big your car is, you may or may not fit. Sometimes you have to sit and wait for a trolly U-boat.

Good is that it is sort of climate controlled. Close to my house. They offer hand trucks but at…read moremost they have 3 of them and they are taken most of the time. If u don't have a hand truck of your own that you can bring every time, you will, most likely, be carrying your things far. Most of the units that are close to the door are taken.

I was looking for a facility to utilize for clutter cleanup in my garage and basement. I also…read morenoticed a part-time position that was intriguing. A review of the facility online reflected a very clean, organized, Customer friendly, and reasonably priced facility. It also appears to be a place that I could use to clearout clutter as well as work part-time if my schedule permitted shout out to Dan and the manager who contacted me perhaps the future may present an opportunity to visit and become a customer/worker.In any case, Mr Storage is a place of integrity and service with customers & clutter cleanup on their mind. Give them a chance to prove it. I guarantee they make the grade!

Professional staff, clean facility, easy access, temp control excellent. Very secure. You won't…read morefind a better facility.

I have been working with this company for nearly 4 years and could not have found a better place! I…read morefound myself needing to accomplish a quick move from Philly to NYC to start a new job with little notice. I called Flexbox on a Sunday from Philly and they were able to pick up my things and put them in a storage unit the same day. No hassle, reasonable prices, and the owner, Joe, embodies the true definition of extraordinary customer service. He has gone way above and beyond for me. This place is a gem and I cannot recommend them enough!

I can't rave enough about my moving experience with FlexBox. I scheduled their service just a day…read morebefore I needed to move and Robert was extremely accommodating. He responded to me quickly via yelp. The quote procedure was succinct and I received a call confirming my moving not too long after. The band of 3 men that helped were hardworking and friendly. They allowed me work on other things and rest while they did the hard work. A small accident happened to one of my belongings and they fixed it free of charge. In short, I'll be sure to use FlexBox again and I highly recommend this company. Thanks Guys!

I've had an outstanding experience with Self Service Storage of Phila and can't recommend them…read moreenough. The staff have been incredibly friendly, professional, and just genuinely helpful. They take the time to walk you through your options and make sure you get exactly what you need without any pressure. The facility itself is well-maintained and feels very secure, which gave me total peace of mind storing my belongings here. Access is easy, and everything is clearly organized making move-in and visits hassle-free. If you're looking for a reliable, clean, and well-run storage facility in the city, this is absolutely the place to go.

Driver needs to knock or ring residence for signature requirement instead of having customer pick…read moreup at PO

Wow. I helped a friend move today and was so impressed by the team from Sloane…read more The guys were cheerful, liked each other, and looked out for each other's safety. This wasn't a bunch of guys moving boxes. They were a team with a project manager. They had a system and they executed it with cheerful efficiency. I'll be calling them for my next move.

Packing and moving multiple sites. Prompt, responsive, careful, reasonably priced. Owner and…read morecrews extremely pleasant. Have used them 4 times and will recommend Sloane to anyone.