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    Extra Space Storage

    1.0 (1 review)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

    Services - Extra Space Storage

    Self storage

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    1 year ago

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    Emily S.

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    Kilroy Brothers Moving - They arrive on time,  it was an early start,  the moon was still out and got into Boston without any problems

    Kilroy Brothers Moving

    (29 reviews)

    Dear Kilroy, Stacy, Mike, Mikey, Tim, Tom, Kelly and the whole crew,…read more Just an enormous thank you for the pre move and then the real move yesterday. I have told everybody there is nobody better than you. You have helped me in the past. You are so pleasant, fun, terrific, marvelous, fabulous movers and people From all the help with the unpacking, the breakfasts, the new Kilroy mug, everything is above and beyond and I thank you for the bottom of my heart. I wish the world was as professional and no nonsense as you. You got the piano up here, no problem just fabulous Thank you, Amy Miller

    Careless and Unresponsive Movers…read more I hired Kilroy Bros to move my parents to a senior living facility in April of 2024. It has taken me some time to write this review because of things discovered after the move and their lack of resolution. While the person I contacted (Stacy) was very friendly upfront and even helped my parents sort through some stuff upfront, things went downhill from there. On moving day, the movers were cordial but even as they were moving things I noticed multiple boxes stacked on top of other boxes that said "fragile" as they were wheeled into the apartment and they were visibly being crushed at the edges. Once we got everything in and opened things up, we saw that several items had been broken either due to poor wrapping (a service paid for by us and provided by them) and/or because of lack of care in the moving process, These included several glasses, a vase and an antique tea pot that my mother loved among others. As we unpacked, we also realized that among several items that were missing was my mothers jewelry box , which along with everyday jewelry had several sentimental and irreplaceable items in it including both of my grandmothers' wedding rings. There were also several other items that we noticed missing in the weeks since after getting 100% unpacked. We notified Stacy of the broken items as well as the missing jewelry on the spot and she was verbally apologetic and even took pictures of the tea pot with the brand name as she said sometimes they can find these online and that they would investigate. Since that time we never heard a thing back from her despite multiple emails and phone messages. I must admit that I was at first a bit skeptical that anyone would have taken stuff from an elderly couple. However, after combing through everything and knowing that my mothers jewelry box was there the day before the move (and going back to their old house to make sure it wasn't somehow left behind) as well as being ghosted by the person who said they would help resolve it, I felt it was worth writing this review. Whether someone stole the items or not, they clearly broke several items and acknowledged it, and then did NOTHING about it. Frankly, I rarely write reviews even after subpar service because I like to just move on. However, since that time my mother has expressed her regrets about even making the move because of the loss of these cherished items and that is heartbreaking to hear (this is after she has also personally reached out to Kilroy several times with zero response). Consistent with several other reviews I would warn people against using their services as they will sound great upfront but service and follow-up are somewhere between negligent and criminal.

    Burkhardt Bros

    Burkhardt Bros

    (36 reviews)

    8 years ago when I used Burkhardt Movers, I had the most positive moving experience possible…read more Fast forward to 2023, and I wondered if they maintained their excellence. The bottom line is that you shouldn't waste time looking around, just use Burkhardt. One of the owners David came a week before the move, gave me a reasonable estimate and was incredibly personable. Then yesterday they sent two guys (Morgan and Kyle) who were absolutely tremendous. Sometimes you never know what you're getting with movers, but these two guys were courteous, listened to make sure that things were done the way I wanted, and they let me know on multiple occasions that they were dedicated to making sure that the job was done the way I wanted. And to make it even better, they were also focused on being efficient which meant that the move went smoothly and quickly without any feeling that they were cutting corners. It wasn't until later that I found out that Morgan is also a Burkhardt, and it gives me confidence that this company is going to be around for a long time. Moving is usually an emotional affair, but Burkhardt Movers were so fantastic that the sadness of the move was quickly replaced by gratitude for how pain-free they made the move. Thank you Burkhardt Movers!

    My friend about was looking for mover recommendations when I told her about my horrible experience…read morewith this company, She said I should warn others, so here I am. I had used this company years ago in the early 2000's and had a good experience. However, the time I used them again a few years ago was a nightmare, One of the owners came to my apartment to give me an estimate. I was getting rid of most of my furniture because it was old and/or broken. So basically all I had to move was a bedroom set, a couch, and some boxes. He quoted me two people because I did not have a lot to move. In fact, when I used them before I only had two people because I did not have a ton of furniture but much more than I had this time. Anyway, imagine my surprise when on moving day THREE people showed up. One of them said to me that they didn't have much work that day. Oh so I am supposed to pay for that? They know they have you though because moving is stressful enough without an argument. Plus, I stupidly thought it would go faster. WRONG! They were so slow that even with three of them there would be long gaps between getting furniture. I went outside at one point and saw the three of them just hanging out on the truck. So finally when everything was done I said ok I will meet you at the new place. One of them said, we have to stop at the office real quick. I get to my new place, and it took them over an hour and a half to arrive. I called their cell phone at one point because they had given me the number, but of course they did not answer. So when they finally showed up and moved me in, they way overcharged me. At least a third more than what I was quoted. I was so tired and worn out that I just paid it. I had to return to work the next day so it took me a while to unpack. That's when I started to notice that I was missing things, jewelry, handbags, designer sunglasses, china from my Grandmother, a huge jar full of change, clothes etc. The problem was i could not prove any of it. I also stupidly used bankers boxes so I did not seal them because I have never had a mover steal from me. One of the movers even said to me that I should not have used them! I was too stupid to realize that the reason they took so long to get to my new place was because they were going through my stuff to see what valuables they could take. I am still heartbroken because some of the things they took were family heirlooms which really only had sentimental value. Please do not hire these people at any price! I wish I had brought them to court, and I still might. Anyway, I am hoping I can spare someone else from their thievery.

    Extra Space Storage - selfstorage - Updated May 2026

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