Book a storage was really easy. I loved the storage manager showed me around, storages to check my…read moreoptions. She was really helpful with all the questions i had. Provided me with free locks :D Storages are clean, big, just what i needed. I highly recommend this business.

Was the only place that I could find in Galveston county that had covered RV parking. Phillip was…read morevery helpful. Was over the phone. Came in, and he showed me around the property. Came back the next day to fill out the paperwork. So far so good

Best shipping service around here. John and his crew are knowledgeable and friendly. The value of…read moretheir service is appreciated and the costs are competitive. We know our packages will arrive on time and in good condition! Thanks, John!!!

Nice and quick service , much better service than going to the post office…read more Had a parcel to ship they even taped it for me, and the attendant was very helpful and knowledgeable.

Christine is AMAZING and we are so happy with the help she provided! 10/10 recommend Santa Fe…read moreStorage.

They almost have a monopoly in Santa fe area. The "lady" and i use that term loosely that runs the…read moreplace is mean, nasty and vicious. She is almost never there, even during business hours. I tried several time to go there to pay a bill as i was unsure of the amount due and couldn't use the dropbox. Each time there was a message that said gone to the bank, or post office or lunch etc... After 3 tries on different days i called the phone number of the gate. The manager answered already annoyed. I told her i have tried to come by several times but no one is ever there. She snappily responded she had things to attend to and was at Arlan's Market? Not sure what that has to do with anything but ok.... She then said something to the fact that the sign on the door said she was gone and i should come back. I replied yes, it says you went to the bank and would be back in a few minutes (not Arlans Market). She then gruffly said.... well i will be back at 12:00 noon if you want to wait. I then responded, "Ma'am, it is already 12:15pm". She said, "I'll be there soon", and hung up. My wife and i waited. She pulled up in a car with the words, "Sassy" written largely on the back window. My wife looked at me and said, "oh boy, you are in trouble". The manager went inside and motioned for me to come in. I got out of my vehicle and got to the door when she burst out, almost hitting me in the head with the door and began to point at the sign saying "YOU SEE THIS". I responded, " I am a customer how dare you talk to me this way". That really got her going. I responded with, "just let me pay my bill and i will see the owners about your behavior". I left. The Haak's who own the winery own these storage units. I went there and asked to see one of the owners. I waiting and Mrs. Haak came out. She immediately, loudly said, "Oh, so you are the irate customer". I was shocked. I tried calmly talking to her and she did listen. At the end, she said the manager deals with a lot of "idiots" and has to talk to them this way. Again, i was shocked. She alluded to my education level, and said most people who are customers there are very unintelligent. I responded," that may be but don't they still deserve respect." It was obvious she didn't care, so i thanked her for her time and left. If you like violent confrontation, poor service, and being abused then go here by all means

I basically use this for Amazon returns they make it very easy…read more I've never had a problem here . Now let's talk about the post office. oh yeah, this is the wrong place to do that.

Terrible experience. I usually use a different UPS store in the area. Stoped by here today to make…read morea quick return. Was trying to charge me extra for services that should be included.

Excellent service and great pricing. I needed to rent a trailer to pick up a piece of furniture…read more Diamond storage had the trailer hitch I needed and the right uhaul trailer. I've never pulled a trailer before. The knowledge staff at diamond storage helped me attach the hitch and trailer properly so I didn't have to work about anything.

I love those guys and gals; they make storing so much easier. Clean and organized with all the…read moreanswers and needed supplies available.

They were very receptive to a new customer. They were timely in their service. They delivered…read moreexactly what I requested. The price for the service was very competitive. I will take all my business here. I will recommend Engraphics to everyone I know.

While I appreciate the quick turnaround, please be sure to ask for an itemized total BEFORE you…read moreapprove your items. I was tacked on a $20 rush fee after everything was said and done without knowing about it. I understand I was accommodated quickly, I did purposely select an item in stock already in store and $20 was pretty excessive considering the price of the item.

I stopped in to talk about renting a storage for my son when he goes off to school. I met Vanessa…read moreand man.... she made my day. Not only did she beat the place down the street by 27.00 a month.... she also helped me out with a uhaul at a discount rate. She did all this with a smile!!! I give Vanessa 5 stars and really appreciate the one stop shopping! We look forward to the year or two we will deal with her ! Thanks Vanessa.!!!!

My family has been storing they're stuff from Harvey for four years at this place. This past…read moreweekend they decided to take their last items out, my mom called them to pay for the monthly storage but no answer. She called all weekend until she finally showed up on Monday and no one was there. she rued to get in through the gate but because she hasn't paid they suspended her code so we had to wait for someone to come and open it for us. Same thing to get out, account was suspended so the code didn't work, so we were stuck there for at least an hour waiting for another to come. We called the owners, no answer. My mom went up there this morning, when she got there, her storage unit was locked so my mom wasn't able to access it. She went to the front desk to ask why they had locked it if they know she goes to pay every month. Vanessa Binetti said there were rules she had to follow, and to lock all the storages that haven't been paid for. They go back to the storage unit to get it unlocked, Miss. Binetti starts yelling at my mom accusing her of being a liar, yelling at her that she wasn't going to pay, not knowing that my mom was planning on paying after she loaded up all of her stuff. She continued to scream at my mom and get into her face. She told my mom she was still going to charge her for the full month, even tho she was only using it for a week. The nursery employees saw what was going on. Vanessa is so rude and disrespectful, will never do business here again. Do not go here unless you want to get accused of being a liar and want to get unfairly charged. Terrible customer service.

My husband and I regularly send packages to our grandkids and we always use Mail Boxes Plus! They…read moreare always so helpful and friendly!! We have been using them for years and are so thankful they are there!!

Pasadena lost our post office in the Berle storm so having this place on Fairmont Prkway is so…read moreconvenient. The staff is always so friendly and helpful. It beats going to old Pasadena or Deer Park to mail a letter, but even when we get a post office I will continue to come here bc of the convenience.