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    Extra Space Storage

    4.1 (91 reviews)
    Open • 6:00 am - 9:00 pm
    Updated 3 months ago

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    Two of 6 live mice inhabiting boxes in my storage unit.
    Mark B.

    I rented a small unit here at a rate of $36 a month. I was told I could only use one specific type of lock (the circular type) which they sold in the office for more than $20. I purchased my own lock, the exact brand and type as what ExtraSpace had in the office for $6 at Walmart. I received two 10% rate increases within a year's time with my rate as of 12/21 $44. Then at the start of 2022 my rate suddenly jumped to $80. Almost double my current rate. Calls and in person visits resulted in the usual bs recital of the lengthy customer agreement and a ridiculous offer to lower the price to $79, which by law they would of had to do anyway. They never did which has a left me open the option to sue them. I intend to make it a class action lawsuit in order that government oversight becomes necessary. During the time I've been renting I've had a mice infestation and destruction of property (documented). I had dirt blown up into my unit covering everything it contained in dust due to repaving and failure to properly block the very wide gaps present in every outer along the work area (also documented). I spent several weeks having to use an alternate and very lengthy walkway and alternate door to access my unit because the manager allowed a roofing contractor to block the entrance near my unit and did not make any ADA necessary access changes available. Other options to place the dumpster without blocking any units were available. Being permanently disabled due to a back injury meant longer and more frequent trips to and from my unit and the use of a trolley which was not always available (they only had 1 available for use at the site) out of hours. I am aware most, if not all, self storage facilities are greedy, unethical companies that even has an association that gives advice on how to circumvent laws and ethical business practices. It warns them when state or federal laws might affect them. Yet no where on their sight does it have any section or statement promoting ethical business practice. On the contrary, association regularly releases information on topics such as how to raise prices, the definition of a "sticky" customer and how to legally (try) to get away with getting away with using loopholes and rhetoric to break current laws. ExtraSpace is the worst bloodsucker of them all in my experience. Stay away from them at all costs.

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    2 months ago

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    Emily S.

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    27 days ago

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    Emily S.

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    10 months ago

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    Emily S.

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    1 year ago

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    Emily S.

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    4 months ago

    Erica and Nick were amazing and honestly very helpful with providing all the answers to my questions.

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    Emily S.

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    2 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    3 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

    Excellent service! Erica & Rob were very helpful. Would recommend to anyone looking for storage needs.

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    2 years ago

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    Emily S.

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    5 years ago

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    3 years ago

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    3 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    3 years ago

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    3 years ago

    Erica and team were super helpful in locating a spot on short notice for me. Very safe and very clean facility!

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    3 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    3 years ago

    Erika really helped me out when I was in a bind regarding monthly rate increase..she very helpful and a pleasure to do business with

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    4 years ago

    Erica was extremely helpful today. She is a strong asset to the Extra Space team there in Oceanside. I'm happy she was at the office today.

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    5 years ago

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    6 years ago

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    Emily S.

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    4 years ago

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    Emily S.

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    5 years ago

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    Emily S.

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    5 years ago

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    7 years ago

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    Emily S.

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    6 years ago

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    Emily S.

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    3 years ago

    I have had a storage unit here for a few years. It is always accessible, clean and a special shot out to Erica! Thank you.

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    3 years ago

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    3 years ago

    Great services,excellent people,peaceful environment a great place to store your belongings

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    3 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    “I recently purchased an RV and needed to find a secure, conveniently located, and affordable place to store it.”

    Mentioned in 7 reviews

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    Extra Space Storage - selfstorage - Updated October 2026

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