Great customer service , friendly and knowledgeable staff was awesome and allowed my to see…read moremultiple units before I made my final choice

From the owner: Located along Jefferson Highway, The Storage Center offers some of the best self-storage units in…read moreNew Orleans, LA, providing a variety of sizes and flexible month-to-month rates. Enjoy convenient features like drive-up access, video recording cameras, electronic gate access, and more. Our secure and accessible storage units serve residents near landmarks such as John Ryan Stadium, the Mississippi River, and Metairie Country Club. Whether you're seeking secure or convenient storage solutions, our New Orleans facility has you covered. Rent your storage unit today to declutter your space and enjoy a hassle-free storage experience. Contact us online or by phone to reserve your unit.

A-AAAKey mini storage ha provided a great experience so far. I feel that my stored items are secure…read moreand kept dry, and my check in experience was made very simple by Alex, one of the property managers. He personally walked through the available units with me, went through my contract step-by-step, and helped me to get through the gate my first time. He also offered some friendly advice about not moving in while it was raining due to the risk of mold/mildew. Happy to be using your company, thanks guys!

I have only had a storage unit since September of 2024 and it's now June 2025. I've had two rent…read moreincreases and it hasn't been a year. It's started at $129 and has now reached $192. So, infuriating.

I rented this place intended for a month but I was charged for two months, stating they were 30 day…read moreperiods. When I came into property I found mold all over my furniture. I was told my unit was climate controlled, only to find it wasn't and on my contract it was stated it was a climate controlled unit. DO NOT EVER RENT FROM THIS PLACE. It is a lucrative business only here to exploit people using vague language and bad management practices. Update: Rick the store manager reached out to me and we discussed the matter about the mold damage. So to be clear, he and Mary are the only ones that are actually on the ground in New Orleans, anyone spoken to besides them is based in Atlanta. Here are some tips that I would suggest storing their items here: 1. Make sure you get what you're paying for and ask questions. The people in Atlanta are not here for your help but to make money. Make sure your lease starts when you need it and when it ends. 2. Get the renters insurance. Anything can happen. Just pay the $8 for the benefit of having it. 3. Talk to Mary and Rick if you have questions. Both of them are exceptional with customer service and answering questions or concerns with their policy, contracts, needs etc. 4. If you DONT get climate controlled, make sure you plastic wrap all cloth or store it properly. If you do get climate controlled make sure you get it and check it out before starting your lease. Once again, Rick and Mary are some of the kindest employees and will help you out if need be. Just make sure to read your contracts and store your stuff appropriately.

Terrible service, takes forever to answer calls. Just trying to give a call to cancel my service…read more I've called two times and nothing.

scheduled to pick up a truck from this location, arrived to the location to a man who couldn't care…read moreless about his job who told me that i booked the truck for another location. i told him i certainly did not and showed him the confirmation for this location. he said "oh well we don't have that truck so there's nothing to do" just completely unprofessional and frustrating

These people are the worst. They installed the wrong equipment on my new vehicle and then claimed…read moreit was my fault. If you want to be screwed go use this U haul dealer.

Thanks, Shannon, for all of your help!!! I really appreciate that you took the time to explain…read moreeverything to me. You have the patience of a saint. It was a pleasure doing business with you.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

I've been a customer for many years, ranging from mailbox services to storing my car there for a…read moreyear while on deployment. Nancy is one of the best office managers I have ever known. She always goes beyond what's required. The management is very honest. I feel like they know me personally. The only place I use for storage! Prices are very reasonable and stablem

I have been renting a unit at Pasternack Mini Storage since 2017 . Ms Nancy has been a true…read moredelight each of those years. She is always professional and friendly . The prices are very affordable.

After Hurricane Ida, storage units were very hard to come by. The owner contacted me back as soon…read moreas some units came available. We had no trouble getting into the units. We had non-climate and climate controlled ones. The units were very clean and the outside the building was very well maintained. We stayed in the two units for about 14 months and anytime we called they always answered promptly & politely. It was an absolute pleasure while we were there and if I need storage ever again I know who to call. I would definitely recommend St. Mary climate control storage to my friends and family.

Almost want to keep it a secret so the line doesn't get too long :-) I live in the neighborhood…read more It's exactly the kind of cute quirky local pack and ship place I wish there were more of these days. Waiting in a corporate Fed-ex center etc is a chore. Pack Rat makes it cute and fun. The line goes by adorable souvenirs & practical things like office supplies. 100% yes to affordably priced holiday colored sharpies! I found it because my printer was down. It's one of my new favorite places. Local Nola at its best. Growing up my Mom always called small businesses with heart and charm "we try harder places". It's not glossy, not corporate, it's adorable and the kind of place we see all too often disappearing here. I went in low key grumpy & in a hurry, left with a big smile on my face.

I take everything I need shipped here. All the employees are lovely and anything I've sent through…read morethem arrives on time and undamaged. I find the location easy to access and good hours of operation for people who work all day.