Second time I've used this location. The staff is super friendly and helpful. Units are really…read morenice. Entire location is really clean. Well lit parking lot and plenty of space. Easy access, plenty of carts to use and elevators are fast. Totally recommend this place, it's great.

Highly recommend. Nina and the staff keep this place looking great! Friendly and helpful if you…read morehave any questions. Very convenient hours and location with a large parking lot, heavy duty dollies, and two large elevators if you're not on the first floor.

Great experience. Reserved a 5x5 unit online and had a couple questions regarding move in (i live…read more45+ min away, so wanted to avoid multiple trips). They were incredibly responsive to email or phone. Far better customer experience than I've ever had using any storage unit. Very well run operation. On arrival, they were efficient and professional. Switched me over to a 10x10 unit (which turns out I needed) seamlessly without any issue. Place was clean and safe. Key code entry worked without any issues. Closing out the unit could not have been any easier. 10/10 would use again.

From the owner: Are you looking for affordable, clean, safe and secure storage in King of Prussia? Whether you are…read morestoring items for your business, some personal belongings or your entire household, we have the perfect storage space to fit your needs. We offer variety of drive-up storage units ranging from small 5x5 to large 10x40 and our on-site storage experts will provide expert guidance and excellent customer service. We also offer contactless online rentals that allows you to rent your unit completely online. Find King of Prussia PA storage for your home or business at Storage Sense.

Their web page has no clickable items. The entire page is grayed out…read more This is the web page for Henderson Ave KOP, PA location and is worthless. They need to fix their web page. The location of the storage building is very good. The selection of storage units is very good. The staff is excellent and helpful if you go there in person. I recommend that you go in person and forget about the on line web page.

Clean, convenient, and affordable facility. Plenty of parking and rolling carts, easy to get to…read more Vanessa, who's w the on-site office, is always friendly and professional - whether it's clarifying move-in/out procedures or giving directions.

avoid this location and avoid this company they give you a good rate for about 3 to 6 months and…read morethen they up your rate about 30 to 40%. Don't waste your time and the management interface is very poorly educated on the process of the rental changes.

The old bait, wait and switch. 6 months into a storage rental, my price increased $50. The kicker…read moreis that they left out information when I signed up that would've been very pertinent and helpful. That info is that you can opt into paying for a year or two (or however long you want) upfront to lock in your price. Had I known, I would've taken advantage of that but they (are told by management to) purposefully leave that out. Scumbags. Immediately canceled and left. I know this isn't unusual behavior for greedy corporations, but it's time to let them know it's not ok to misinform or leave out info that would serve the customer. Avoid at all costs.

Chris, the property manager was very professional, efficient, pleasant, and capable. He helped us…read morechoose the proper locker and had us all signed in very quickly. The storage unit was clean and easily accessible. My only problem is with Public Storage's business practice of not pro-rating other than the first month. They require payment on the first of each month. Most people moving into an apartment move on the first of the month. Yet a person vacating a locker on the first has to pay for the entire month! This is outrageous and unfair! Why should a person have to pay for a service not used, especially since Public Storage can get another full month of fees by renting it again, thereby getting double rent on the unit? This will cause me to look for another company the next time I need a storage facility.

Horrible company with Horrible service. Grossly overpriced units. Unfairly charged for a full…read moremonth, when space was cleared and vacated overnight, i.e. 12 midnight + a few minutes into a "new" month. Took forever to get to speak with a real human being... Automated system is ineffectual and clunky. Truly horrible company and services...

Micus the PM was wonderful and very helpful and polite. The property is well kept and cleanedread more

Monthly fee quoted is not what you pay…read more Expect the fee to more than double over 18-24 months which is intentional and leads to customer frustration. I've contacted them directly and they do not offer any 12 month pricing. Expect to pay double or more the initial price over time at Public Storage. So ask yourself before you sign, would you still select them if the price was double? Because it will be! Buyer beware.

Tried calling and they won't pick up…read more Overcharged me $63 for the Tow Dolly, didn't tell me to overview them truck before leaving and the link closed, trucks service engine light and Dolly light is on.

Made an appointment, on August 22, to have a hitch installed, on August 30th - prepaid for the…read moreinstallation and part. Dropped the vehicle off in the morning at 9:00, before my 10:00 am appointment. They learned at noon that they couldn't get the part. They opted not to call me or inform us qt all until we arrived to pick up the vehicle at 5:00. When I asked for details on *when* they realized they didn't have the part, I was told, "today." First of all, obviously - I dropped the car off today, 8/30, but I prepaid for the equipment 8/22. Secondly, what did we pay for in advance then? See the date on the email in the screenshot yourself. Don't rely on this location. The employees are nonchalant, not accountable or responsible in any manner.

We were in a weird situation where we had to be out of our old house a week before we could move…read moreinto the new one. Stephen was excellent and responsive in helping me figure out what would work best for us. He was honest and up front and I at no point felt like he was trying to push me or sell me more than I needed. The day of our move out the driver Michael called and said he would be a little early. He showed up and immediately started helping my husband carry everything. His knowledge of how to pack the truck was extremely helpful. He was so good at it we ended up only needed one truck instead of two! This saved me a nice chunk of change! ZippyShell then took our stuff to storage for a week in their facility. The day of our move in, the driver was once again early and so pleasant. All of our stuff arrived in perfect condition. No mold. No smell. No critters. He helped us unload. He was friendly and careful not to hit any walls or drop anything. I would highly recommend using them.

BE AWARE!!! Upon reading the other reviews it's obvious that this company runs a scam. After my…read moremove I received a random charge of $200 on my credit card. When I called to ask about this they told me there was a problem with their system and refunded me. This to me sounds like fraud especially since another reviewer claimed the same thing happened to them. My move was disastrous. One mover was smoking weed, not packing furniture right, leaving pieces left and right. The movers lost all the hardware for my bed frame and I was left with a pile of useless junk. They dented the walls, ceilings, scratched the hardwood floors, and ruined everything single piece of furniture. They also sat around for an extra 2.5 hours after the move was over so that they could charge for overtime. The movers told me that I could just file a claim for the damages and I would get reimbursed. After their 90 day wait period for claims turn around, I was denied of everything. Their quote is also a complete lie. There were multiple fees that were left out of the initial quote, making their final charge 3x more than what I was quoted. Do yourself a favor and go with another company. Edit: The company owner's pitiful response to this post is their way of pretending they care about customer service. Multiple emails and phone calls have been made since with no response from this company. They DO NOT care about their customers experience, only want your money. STAY AWAY. It has been 5 months since my move and issues still never resolved, they've disappeared and ignored me since getting their money.

This this delivery guy is absolutely ridiculous. He claims to be delivering my package and has not…read morerang the doorbell once how my supposed to know he's at the door and FedEx has the worst customer service known to man they act like they can't do anything

A client shipped me documents last Thursday. FedEx could not get them to me by Friday (ten miles…read moreaway)?) but could by Tuesday. That was what they promised my client. It is now Wednesday at 4:08 P.M. and their tracker still shows the package at their facility, claiming to deliver by 5:00 PM today (though they contracted to deliver by 5:00 PM yesterday). There is, of course, no number to call or any email address to contact. Utterly pathetic.