Very poor costumer service. I couldn't make my payment the…read morefirst of the month because I was out of the country and the week I make the payment they did not change the lock back to the one it used to have ( since when you don't make a payment on time they lock you out until you pay) and it completely locked me out when I needed to get in on a weekend, because I needed my stuff for Monday for an Army Training Exercise. Tried calling on Saturday and they said they'd return my call which of course they never did and Sunday they kept me waiting hours and hours saying they'd leave the Manager and 2 maintainers that are supposed to help with this issues a voicemail and I needed to wait for them to reply, which of course they wouldn't because its Sunday. Very poor in response time. The lady on the EMERGENCY telephone line doesn't show the appropriate concern for the costumer. Pretty much got in a whole lot of trouble for not having my equipment with my chain of command because of this company's poor service.

From the owner: Most storage facilities rent storage, moving supplies and often moving trucks. We do most of that…read moreand more. Offering notary, copy and printing services, as well as being a UPS Access point within our community. We strive to offer our customers exceptional customer service and affordable pricing with all of our services.

I cannot say enough about this clean storage facility. Their units are sturdy metal and their…read moredoors close securely. There is one way in and out of the gate. There are U-haul trucks you can rent. MARY is always helpful. They answer all my questions. They let me stay in their tv waiting area with magazines and comfortable chairs, and use their phone when I locked myself out of the car. They checked on me to make sure I was all right, and gave me water to drink. The man who keeps the grounds knows what he is doing. I feel safe there, and the staff makes sure the environment is sanitary. They have a lot of units. I think you'll be very glad you rented from here.

I've used a lot of different storage services during my 18 years in the Army. This has been the…read morebest experience I've ever had by far. Everyone I've dealt with has been extremely friendly, accommodating, and helpful. They clearly explain all of the options available and their prices are very competitive. The property is clean and secure. I'll be using them again when the need arises. I give these great people my highest recommendation.

Very kind staff and extremely helpful. The facility is nice and gated. Easily can have semi or box…read moretruck move in out of spaces with large driving spaces. Definitely will continue service and use for further service as needed.

Quick response and great value. Laura was amazing and friendly while she was helping set up my…read moreneeds.

Decent enough place, was using them for about three years. They had a tenant with a rat infestation…read moreand they decided not to let anyone know. After a few months of not accessing my storage I show up and there are rat feces everywhere. I asked the manager if she was aware and she said yes, they had a tenant in the 100's building who brought an infestation with him. The appropriate thing would have been to inform the tenants. I'm sure they are quick to reach out for payments, should be the same when there is an issue on their end. I cleared out and went down the street to Extra Space Storage. Bigger unit for better price and a clean facility.

I typically don't use or need a storage unit but was looking for one for my son. I tried multiple…read morecompanies and the rates were astronomical. I called the Big Red Barn and Mrs. Lisa was so pleasant. I immediately knew after the call I needed to go to the location on in Killeen at 1328 W Stan Schluetar Loop. I was amazed! The office was clean and smelled awesome. The attitude of the ladies was also great. The rates were well within my budget and when Lisa said my rate came with insurance, my jaw dropped. Other companies wanted extra and the rates were already pricey. I feel confident having my son's belongings here and just want to say thank you to Mrs. Lisa for being so kind Cyminthia Rogers

Michael was helpful and very professional!! glad I got a storage here I was confused on some things…read moreand he was very patient and helpful thanks Michael

Got my storage room quick and for an affordable rate. The gentleman on desk was nice and even…read moreoffered me a cool water or some snacks! Definitely deserving of 5 stars, highly recommend.

There is just one person at the counter, I've been waiting now for half and hour and counting just…read moreto drop a Uhaul Truck. I wouldn't use this place again

From the owner: RightSpace Self Storage offers convenient and affordable self storage units in Killeen. If you're…read morelooking for climate controlled storage units, you'll find a space to fit your needs with us. We make self storage easy with extended gate hours, well-lit grounds and secure facilities. Rent with RightSpace Self Storage and see why our units are the ideal place for all your storage needs. Come visit us at 3601 W Stan Schlueter Loop to secure your space today. RightSpace Self Storage is an NSA Storage brand and facility.