I have a storage at this facility and the staff is always very kind. I actually spilt beads in the…read morehallway and they lent me a broom and dustpan to sweep it up. An employee actually came out to help as well which wasn't necessary but I thought that was nice. 10/10 would rent again.

We did our final check out in May. No problem..Auto billing was cxld without a hitch.. I ll miss…read morethe Manager. She was so nice to me. Mahalo

Our nonprofit has been using Paradise Self Storage for a long time and we have been really pleased…read more The facility is clean and well lit, the manager is helpful, and there are always carts available. One other benefit is that the elevators are clean and don't have an offensive order like others I have encountered. I highly recommend this convenient facility, right across from Target in Kahului.

Friendly, Convenient, Clean and Safe - this is THE PLACE to trust with your "extra stuff". The…read morestaff are welcoming and helpful. The location is central and easy to access. The space is clean, well-maintained, well-lit. And, especially as a female who comes and goes alone, I feel safe. Highly recommend!!

I rented a storage for six months. My storage was on the top of a three layer row of storages. It…read morelook completely intact and I had two master locks on it so I thought my stuff was safe . I seen dead rats so I bought repellent and put it in my storage because I had expensive things in my boxes. I also moved here two weeks before the fires so I had flown in 10 boxes from California which cost me almost 2 grand . when I talk to the manager, Karen and I asked her, did she watch the cameras with my stuff be safe, she said yes. I had noticed a man sleeping in one of the storages. I mentioned it to Karen, and she knew nothing about it as month went by I seen that there was a lot of homeless people that would hang out in there because it was air-conditioned they would leave inside their filthy .When I went to go get all of my belongings to take it to my new home someone had broken into my storage and stole about $1000 worth of stuff from my storage. Then I seen that there was no roof on my storage. I was able to pull myself up there and I seen that the top storages were all covered by plywood boards making them look like the storage was intact which it was not even a storage if the tops were just play wood boards, and came off so anybody could just move them which that's what happened to my storage and still whatever they want without having to break a lock . Not only was my stuff stolen, I pulled myself up to see the top that was uncovered in my storage. I seen up there and there were sleeping bags, pillows, empty bottle, drinks, food, trash, along with thousands of mouse droppings. So homeless people were sleeping up there. There's also a homeless man that lives in one of the storage units who lets in, crazy lowlife people and the manager knows that he's there. She denied that she knew when I seen him when I originally put my stuff in the storage . until a couple months before I took my things out of storage him and I got into a bit of an argument because I told him he wasn't supposed to be living there. That's when he told me that he had been there for 20 years and the manager knew . I believe he is the one who broke into my storage while he didn't actually break in. He just had to remove the plywood. That was the roof . I asked Karen to please look at the cameras to see who broke into my storage. She told me that she couldn't because it would take too long, WOW!!! what are people paying her for, if I had the energy because I have cancer, I would do the court papers myself to take them to court to sue them. Do not put your stuff in the storage unless you want it to be gone. There are several homeless people that live there, the storage is unsafe, and your things will get stolen if you're on the top storages . Unless I posted at least one star, it wouldn't let me post. My story, the storage facility is a -5 stars.

Great trustworthy service come highly recommended. We will save what we pay them in excess luggage…read morefees, and do you really need those swim fins in your pool?

Easy. Good location for quick trips to grab items. Helpful staff and a secure property.read more

What a clean well maintained facility at a fraction of what Uhaul is charging for the same size…read more Stoked.

One of the services these guys offer is art installation--super helpful if you have large or heavy…read morepieces, or just need assistance getting artwork up on your walls. Julio is friendly, efficient, professional, and great to work with. He makes sure the placement of each piece is exactly what you want, then gets it done with no fuss or drama. Reasonably priced as well! If you need help getting artwork set up, give him a call :)

Nice folks but not exactly in a hurry either. Bit of a conflict of interest when they're getting…read morepaid by the hour. Got the job done nonetheless. Cash only.

Many many Thanks & Aloha goes out to 'Gretchel' and her Business of Highly Motivated Team…read moreMembers...!!! Their Hard Working Staff here at Kahului's Extra Space Storage goes Above & Beyond to Ensure that their Customer Service Experience is a Memorable One, by Exhausting All available Resources to Satisfy Customers Needs and Requirements...My Hats off to this very Fantastic Work Crew, their Managers and Supervisors know what it takes to Listen to their Customers and was able to give us a very Excellent Offer we could NOT HAVE REFUSED...! Thank You All so much for All of your Hard Work and Dedication and for your Kokua in Assisting myself get the Proper Storage Locker we needed...Aloha & Mahalo Rita & Uly

After barely a month in storing my stuff there I was warned by family and friends that these guys…read moreraise their rates monthly. I should've listened. After my 1st month in my unit had an attempted burglary someone broke my lock off and jammed the lever luckily they couldn't get in. The only positive is the manager Travis trying to make things right by moving me to a different unit however the company decided to raise every one's rates $60 more including mines. Really bad business to raise rates more so with someone that just moved in and attempted burglary. I moved to another storage company at the old Kmart location in which I found a lot more convenient and cheaper and they won't raise the rates on you every month. Extra space storage is losing customers to competition because of raising prices unexpectedly.

Keep up the great work!!! I've used your facility since you opened in 2017. Always a smile…read moreespecially from your GM Tomiko..

I was having the urge to trade in my crossover for a truck in times of hauling need, but my…read moredecision has been made and I am not trading in my good-on-gas CUV for a gas hog that is the majority of pickup trucks. Why? Because U-Haul is here to save the day! THE SCENARIO: We had some very large items to dispose of and some to move. Neither would fit in our CUV's and I'm not one to ask someone to borrow their truck as I wouldn't like that asked of me. I jumped online to research prices. Home Depot wanted $19 for the first 75-minutes + $5 for each additional 15-minutes thereafter. No! Hotwire's truck rentals were going for $150. Hell no! Enter U-Haul who wanted $19.99 flat with $0.89 per mile. Oh yes. I booked on their website for a cargo van as their pickup trucks were available only in Kihei, but it turned out for the better as the van can hold more items and they were the same price. I also opted for the $10 insurance which would cover me with a $150 deductible should anything happen. THE PLACE: U-Haul took the space vacated by Maui's first big box retailer, K-Mart, so parking is ridiculously plentiful. The office operates out of the old garden section to the right side of the building. There, they also sell retail items related to packing and moving (gloves, ropes, bags, locks, etc.) The rest of the building houses storage crates; actual wooden boxes with locks and very ghetto-looking (if that's what they actually were). PICK UP: I checked in at the desk and a friendly guy assisted me. He found my online reservation, had me sign a few forms and sent me on my way. The only things I had to do was to check that the fuel gauge was full and that the odometer matched the paperwork. The odometer was higher by 1 mile so I let them know and got credited for it. Hey, $0.89 is $0.89 right? THE VAN: The Chevy cargo van was brand new with just over 800 miles on it, clean and in good shape. The cargo floor was lined with a sturdy rubber mat and the van's walls reinforced with wooden slats. Signs abound warn you that you'll be charged for any dents incurred. A protective metal grate separates the passengers and cargo area. Dual cargo doors on the back and passenger-side made for convenient loading. Regardless of its big size, a/c usage and weight we were hauling, the gas gauge didn't change at all, even after driving just over 20 miles in the city, so it got really good MPG's. DROP OFF: I simply walked in to the office and handed them my keys. The associate came out to inspect the gas gauge and printed out my final receipt. TIP: If you're going to the landfill, you must present your rental contract to the gate agent there (which was also mentioned by the U-Haul employee at time of check-in). OVERALL: Affordable, easy, convenient. I'm happy U-Haul expanded from their dinky digs in the Kahului Industrial Park to here. A definite return in the future!

Mike/Owner has provided the most OUTSTANDING service of all four storage businesses I've occupied…read more I can list the bullet points of the horror experiences I've gone through with other storage places, though to save the people on Maui from stress and loss, only do business with Mike. I want to hopefully turn my terrible storage ordeals into GOOD for the rest of you!

This is a tucked away gem. For any locals looking for affordable storage with aloha spirit. Mike at…read moreNo Ka Oi storage is the man to see. I found him through google and needed a storage for work. Signing up was a breeze. I filled out some paper work and moved in right away. He definitely has made my experience stress free. The hours are limited but that's also to keep away riffraff. Having slightly longer PM availability would be my only suggestion, other than that this place is great. They offer a variety of sizes and from time to time they hold auctions. Parking is right out front and convenient for off loading and loading your things. They do have a freight lift for upper level storage.

IMPECCABLE SERVICE!!! Had a chandelier shipped from Italy, came across some suspicious questions…read moreinvolving tariffs. HEIDI was quick to help, gave me a 800 # to guide me so I could avoid any fraud. SHELLY was also helpful w the delivery. MCCOY tried 2x to deliver. Through my ring camera, I gave him my code n he put my fragile box inside so the storms didn't soak it. AND BOBBY hooked me up w an electrician this week to install it!!! THANK YOU EVERYONE!!! LOVE THIS UPS STORE IN KIHEI!!!

Very nice service!! Nice music. Clean and efficient. I would go back and recommend to anyone!read more