As soon as we moved to the area we wanted to looks for a storage lot for our RV. We stopped by…read moreanother Next Door location and while the staff was friendly and helpful, their lot was pretty full and of the couple of spots available for our size, the fit was a little too tight for us to feel comfortable (also I should mention I wasn't fond of the area). Enter, Next Door Storage in Plainfield. We stopped in with little notice and were able to get all set up and have an entertaining conversation about the Plainfield area being the newbs that we were. A few months later we decided to keep our RV at our house and were able to pick up and cancel our contract in a matter of minutes. There was no fee to do this since it's all month-to-month and then when we wanted to put the RV back in storage a few months after that we were able to get a new parking spot with the same ease as before. I also have to mention that the staff is awesome! Everyone I've interacted with has been so sweet and helpful and just a joy to talk to. And the pricing is actually the best we've found in the area so that alone will keep us coming back.

Called about a storage unit they had advertised online with a price. Lady told me that it was 26…read moredollars more now for whatever reason. Then told me "let me ax you a question". HUH? How about I ask the questions and you give the answers. She was completely rude and I couldn't understand anything she was saying. I will find another spot

I have a storage unit in Secure Storage in Waukegan, Fountain Square. I initially had issues with…read moreprior owner due to neglect on considering my concerns of the condition of my unit. The roof was caving in and particles kept falling on my items, mold was atrocious. Obviously, if I store it, it is important to me. However, not to them. The mice were also entering and eating any bags or boxes. It was very upsetting. Thank goodness for new owners. I was going to move the next hike in price when I decided to voice my concerns with new owner. Right away, Pricilla, property manager reached out and immediately moved me to a better, clean and close by unit. As difficult as it is to move, I immediately started to move before my belongings completely got destroyed. This new owner is awesome. Really know what customer service is. Comforting because customer service has long been gone and non-existent. Thank you, Priscilla. I was definitely on my way out to a new storage facility, however, having heard my concerns definitely made me stay here. Would definitely recommend, now.

Amy was so helpful with every issue we had, even when it was busy! Very thoughtful and kind!read more

Public Storage raises the rent frequently and without any rationale offered. Some upward…read moreadjustment should be expected over time given their costs may be incrementing up. However, the rent increases seem quite arbitrary and significant. Know this going into the arrangement. The (brilliant) business model factors in people not wanting to move the contents of a full unit to another unit in the same facility (yes, same size) to get the rent adjusted to something closer to what was being paid prior to the rate hike. Other than exorbitant rent hikes randomly and regularly, the facility is quite satisfactory.

I have a 10 X 30 unit on Ogden in Naperville IL I am currently paying…read more$359 a reduced rate until December when it will be $438. Online this size unit in this location is quoted at $200. Why am I a long term user being penalized at such a high rate. When I made my August payment I ask the agent to have some one contact me no one has, this is not a great business practice.

The Mibox company was very quick on bringing out the box we needed. We used it for storage of…read moregarage items while our garage was being worked on. Even though we only had it for 2 weeks we had to pay for the month but it was worth it. I recommend their service.

We had a garage built and needed somewhere to store my husband's treasures for we assumed, 3…read moremonths. After lengthy searching of storage units and boxes we found Mi-Box to be the most cost efficient. We were HUGE fans of the fact that the box was dropped off the same day we ordered it and picked up the next day of cancelling it. (3 months) I loved the idea that we could have the tools in the box handy if we needed them as opposed to driving to and from a storage area. The men that handled the actual movement of the box were both very courteous and respectful of both our property and us. We had two other sales reps from garage and window companies that asked for the contact information for Mi-Box. Thank you for the first great experience in what has proved to be a huge remodeling disappointment.

I cannot say how amazed at how great Mr. Hester's moved my items with care and perfection. They are…read moreaffordable and I will definitely be using him again.

Amazing work! Very professional! My friend used them & referred them to me, based on just those 2…read morethings alone. Then another friend used them & she was also impressed. I went ahead & booked. Very easy to ask questions, they showed up ready to work, got all of my stuff into my storage (even though I thought I needed to rent another one). They showed up on time & had more supplies than I thought I needed- i thought i bought everything but i forgot some stuff. Mr. Hester was AMAZING with how he fit things in AND MOST IMPORTANTLY, they weren't rough with my stuff! The staff knew what they were doing & when they didn't, they asked Mr Hester & he knew! I love that they asked when they didn't know instead of tearing up my stuff. AWESOME job! Will definitely use them again and I'm referring them to everyone I know that needs to move!! Oh, & they were very affordable! Pricing is substantial compared to what's out there, but it's affordable. I paid more moving into my home with half the stuff, than I did when I hired Hesters to move me out of my home!

Over-the-top excellent! We have moved many times. The last time we moved, we used a budget,…read moreno-name mover. They got PAINT on our $5,000 oriental rug. We did not move paint, so it must have been spilt in their truck from a prior move. My husband and I decided not to take any chances this time. Prager Moving and Storage has been in Naperville for decades. Our neighbor, who is a perfectionist, to put it mildly, used Prager and raved about them. Our real estate agent, Chris Cobb, recommended Prager. The actual cost of the move came in below their estimate. The driver, Bob Bychowski, was outstanding. He and his crew were extremely prompt on both ends. His truck was huge and immaculate. His crew was great. Each and every one of them introduced themselves to us by name and shook our hands and then got to work without delay. We haven't unpacked everything yet, but all the furniture arrived without a scratch. This was the easiest move we have ever experienced. We are a "his, mine and ours" family, so we have both moved many times over the decades. We both agree that this was by far the best moving experience ever. They may not be the cheapest, but you get what you pay for.

I wanted to review this business to help others. I can say hands down this has been the best moving…read moreexperience I've ever had! I've moved my kids multiple times with shady movers (I have stories!) and this was a walk in the park. First of all , my quote was done over the phone through FaceTime. Steve knew exactly what he was doing and asked all the pertinent questions. His quote was fair and extremely accurate. Before the scheduled move we were able to move quite a few small boxes and items ourselves as we had access to the new home. Steve was happy to adjust the quote (through FaceTime again) and it was astonishingly accurate. The crew was fantastic! Adan was the crew leader and all the men were very proficient in packing, moving and communicating with us throughout the day. They were all friendly and very accommodating to how we wanted things placed in the new home. Also, Brenda in the office was quite helpful with scheduling the move, explaining the billing, and answering any questions we had. Cannot say enough good things about this company. As I said, we've been burned by other companies so I was relieved to have such a pleasant experience with Prager.

The men were very polite. The move was almost two weeks ago and was a little over four miles. I…read morehave found a number of pieces of furniture that have been damaged. A cabinet had white specks all over the side, a mirror had a large gouge in the frame, kitchen table damaged, wood chair with identical damages on both slats, lots of damage on a large dresser. Do not use this company.

Very efficient and easy to work with. Very good pricing. The workers were very courteous and…read moreagreeable.

Worked with Michael out of the South Elgin office. He helped me upgrade to a bigger unit and…read moreoffered me a promo rate! Even though I was into the new month on my old unit he was able to find an avenue for me to keep my old unit for the rest of the month and still get the new unit started for me the same day, so I can transfer my stuff over the course of the month.