Excellent facility, great location, and very well managed by John -- he went out of his way to get…read moreus set up. Highly recommend this facility! 11220 Medlock Bridge Road, Johns Creek, GA

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Excellent owners and very accommodating and very helpful! :-) They helped me obtain storage for my…read moreSUV vehicle at a short notice and we're also very flexible. Truly appreciate their support! Thank you!

Sure hoping that management will fairly resolve an issue that should be handled more appropriately…read more- especially in spite of their non-responsiveness in attempts to extricate from their facility, which allowed them to push holding contents over the month boundary, then demanded yet another month storage, when they'd be able to re-rent easily. Haven't had the call back as promised to be able to pay for the one missed month - in all this time, then be able to vacate contents immediately. Makes more sense than to hold items for ransom to auction them off!

Worst experience ever. I was robbed of all of my belongings (10's of thousands of dollars in stuff)…read moreand these people still had the audacity to raise my monthly cost by double. They never told me that I got robbed. I had to find out by watching the news! The lady at the front desk lied and said that she didn't know. And when I caught her in her lie, because her face was on the news, she admitted the management told her not say to anything. On top of that, some of the items stolen did NOT appear on the cctv footage that was provided by the police. Although I can't prove it, I believe staff went in and stole more before closing my unit. Avoid this place at all costs.

Great rates until they start raising them after about three months. They have empty units all…read morearound me but suddenly they are raising rates to give me the best service ever. They are as bad as Public Storage.

Nick was very friendly and efficient thanks for such a great experience and for getting things…read moretaken of

The lights outside our unit have not worked for over 60 days. We cannot see inside our unit and…read morehave to bring flashlights. Even with those it's so dark. I have reported it 3 times and did get $25 off (for an almost $400 a month unit). The onsite property manager says they cannot help and it has to be through corporate and corporate logged it 2 weeks ago.

Latifah was so helpful today with my rental! Great place - clean and convenient to get to...read more

Scammers-They rent Units over the phone, promise 1 month for a $1.00 and then back out. Lie and say…read moreit's not in your account you never signed up for that promotion. 1 months after you move in they raise the rent from $138.00 to $190 for same unit. Then tell you to call corporate customer service and you get on the hamster wheel of never getting a resolution. Hang up, call back, hang up, call back, voice mail jail hell.

Here's a more concise version tailored for Yelp or Google Reviews, keeping the tone direct while…read morestill fitting typical character limits: 1-Star Review - Extra Space Storage I rented a 10x10 unit for four years after a cross-country move. It started at under $50/month, but over time, the price skyrocketed to nearly 4x that without notice or upgrades--just classic price gouging. When I moved out, I properly disposed of what I didn't need. Days later, I got an extremely rude call from a staff member named Hayley accusing me of dumping large items by the dumpster (not true--I've never stored a mattress or anything similar). Despite paying on time every month for four years and leaving the unit clean, she revoked my ability to ever rent again. Unreal. After all that loyalty, I was treated with zero respect. Between the insane price hikes and unprofessional staff, I can't recommend this place to anyone. Do yourself a favor and look elsewhere.

Rate increase of 100% after 4 months. They'll comment under her that they'll look into it but they…read moredon't. Avoid moving your stuff here

Avoid this facility AT ALL COSTS…read more TL;DR My storage unit was broken into because of gross negligence on the part of management. I will be filing a small claims lawsuit. The unit next to mine was vacated a week after I moved in, and instead of properly securing it, they left it WIDE open--despite there being nearly a 2-foot gap from the ceiling, providing direct access into my unit. Unsurprisingly, over $2,000 worth of my belongings were stolen: brand new performance tires, electronics, board games, and collectibles--all gone. When I confronted management, they couldn't have cared less. Their response? "You didn't buy our insurance, so we can't do anything." Not only is that a ridiculous cop-out, but I also have my own insurance policy. What matters is that they completely failed to provide even the most basic level of security or responsibility. I might as well left my belongings on the street. To make things worse, even AFTER the police came and filed a report, they continued to leave the adjacent unit WIDE open for weeks. They knew it was an access point for theft and chose to do nothing. The facility itself is in poor condition. The units are constantly wet due to leaks in the roof. There are no security cameras inside, only one at the gate--which does absolutely nothing once someone's inside the building. No hallway cameras, no alarms, no safeguards. It's completely unacceptable. This facility failed me on every level: security, accountability, professionalism. Their negligence cost me thousands, and their attitude added insult to injury. Do not store your things here unless you're okay with losing them.

Very affordable, convenient and easy from start to finish. Spacious and carts availableread more

Hi folks- This is a clean, convenient and well run MONTH TO…read moreMONTH storage. Earl, the manager, could not be more helpful or friendly. My one star deduction is based upon corporate policy which allows rate hikes from month to month depending on supply and demand of units. We have a 10'x7' unit that was $132 for the first 2 months, and has now jumped to $158. Just be aware of this going in- not sure there is any cap on the increases, and you will have to decide how much you are willing to put up with before moving elsewhere- and if the demand is high enough to generate yet another rate hike, you may have difficulty finding other more reasonable options.

I have rented storage units many times in the past and interviewed multiple places this time. There…read morewas no one that compared to this facility and the employee Chamberlain who was extremely professional and determined to solve my needs. I highly recommend this ExtraSpace Storage!!!

My husband is going to get a huge kiss when he gets home as a "thank you" for finding this place…read moreon-line. In preparation for our upcoming move, I've been looking around for a place to buy a large quantity of moving boxes. Target, U-Haul, etc. And I have been really surprised how much individual boxes cost. Husband did an internet search and found this place and we realized the cost per box was really great! And they offer all the side bits too, like tape guns, and bubble wrap, and packing paper. I called around 11:30am and explained what I would need and the lady helped me with pricing and options and I placed my order. And around 2:30pm I received a call saying my delivery would arrive shortly. And about a half hour later, it was here! Even in ATL Friday afternoon traffic. And delivery was free!!!!! (I think you do need to order a certain amount for the free part) Everyone I dealt with were as nice as could be. I so highly recommend them. Fingers crossed that the rest of the move goes this smoothly!

Planning a cross country move and was very excited when I found this place. Only to deal with…read moreinsanely rude customer service. I'd rather pay a little more for people who aren't incredibly nasty to deal with.