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    Extra Space Storage

    4.7 (12 reviews)
    Open 6:00 am - 10:00 pm
    Updated 1 week ago

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    4 months ago

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    Emily S.

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    5 years ago

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    Emily S.

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    2 years ago

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    2 years ago

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    3 years ago

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    Emily S.

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    3 years ago

    Joanne was incredibly helpful and kind! Highly recommend! Got me the best rate possible

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    Emily S.

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    6 years ago

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    4 years ago

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    6 years ago

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    Ask the Community - Extra Space Storage

    Review Highlights - Extra Space Storage

    I've never been surprised or particularly impressed by self storage until Shanniece and Extra Space located on Southpointe parkway!

    Mentioned in 2 reviews

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    Beach Bod Moving

    Beach Bod Moving

    4.9
    (9 reviews)

    These guys are the best movers I have ever had in all the decades I have moved around the country…read more I have used them 3 times and every time they are professional, affordable, reliable and top-notch! They are able to take furniture apart and put it back together while other movers say, "No way!". They did a great job packing up my 2 PODS containers before I moved from FL to NC. They did such a great job that I probably didn't even need the second container. They disassembled my bed and glass desk and wrapped everything up so well. Nothing was broken or damaged after the long interstate move. I'm sad I can't use them anymore because I am NC. Such a great group of guys!

    I originally did a Yelp search to find some movers. My search gave me three local movers for the…read morearea. I truly believe that I chose the wrong group. Although the guys were super nice and friendly they weren't too knowledgeable when it came to putting my things back together. Adjustable bed they moved is now lifting up on side so it's no longer stable, dining room table wasn't fully secured with the screws but they did an amazing job moving my furniture from the old house upstairs to down without messing up the walls too much. I ended up paying $930 for a 5 hour move spanning about 7 miles apart from one another. Needless to say I'm disappointed. We had 3 bedrooms and a full living room set, a dining room table and a grill. Beware of current pricing as the prices increased significantly per hour from my original quote from the owner. I wouldn't write them off but I would definitely be more aware of what I'm getting myself into the next time around. I paid almost the same amount for an out of state move. Update: I gave an additional star due to the owner reaching out to attempt to alleviate the problem with my bed rolling. Thanks Jake.

    Two Men and a Truck Jacksonville

    Two Men and a Truck Jacksonville

    3.4
    (65 reviews)

    On Feb 3rd, 2026 I hired two men and a truck. I had actually hired them previously but the closing…read moreon my new place was delayed. I was told that the hourly rate would be more then originally quoted but have never received my bill to know just exactly how much I was charged per hour. I had more furniture then originally anticipated and I accept that as a failure on my part. These men wrapped almost every item of furniture yet still managed to break stuff. One guy picked up my tool chest, after I stated that it was heavy, didn't wrap it just walked away. This item was badly broken upon inspection at the end of the move; I can only guess from being dropped. I did also have a small shoe shelf that a piece was missing from; with it being a plastic part I was unable to repair it. I've found many chips and broken parts in my stuff since, none that really effect functionality one such item is an antique custom built cabinet that is irreplaceable. These men, one in particular tried to push their way into doorways, causing damage to the corners and even took out a big piece of paint on my kitchen cuboard and a chunk from my counters; I hadn't even complained about that. I did however complain about the supervisor that showed up and took up the one guy that knew the mosts time for about 1/2 hour; I was fully charged for this time and quite frankly I want that money back! They never responded to my first correspondence and then tried to tell me to keep the toolbox for them to come and asses, but didn't send that email for over 2 weeks so it was long gone. Their sheer lack of accountability and excesive charges is why I filed a BBB complaint. Theyoffered a refund of 37.00 will cover my broken items and told me that I should have purchased additional insurance, EXCUSE ME!! I 've only asked that 1/2 hour credited back and reimbursment for the toolchest that I've had to purchase. I've filed a complaint, but that has gotten no where as they've not acknowledged it.

    I left a good review previously unknowing what I would find when I unboxed my belongings. If I…read morecould leave a zero I would. This franchise located in Gainesville Florida moved me from Gainesville to Jacksonville and did what I thought was a good job initially. They put my things in a storage building and I'm just now getting them out seeing all of the damage that they did to my belongings. I paid extra for them to wrap pictures correctly and they were put in a box against each other scratching most of them. They also broke and scratched many pieces of my furniture. When speaking to the "manager" of the store he proceeded to tell me that I did the damages when moving from the storage building to my home. He had no regard for my belongings and made every excuse of why his workers did not do the damage. Run far away from this company they don't care about the customer.

    Scott's Discount Movers

    Scott's Discount Movers

    4.3
    (41 reviews)

    Thanks for a Great moving experience!! The guys were kind and professional which made the hectic…read morenature of moving that much better. The previous job finished early so they offered to arrive earlier than scheduled. This was great because the day went faster & gave me more time to unpack, etc.

    We used Scott's movers for a recent move from a two bedroom apartment to a one story house. They…read moreshowed up on time and with the three-man crew as promised. The guys were courteous and seemed to hustle in getting the first several runs of boxes and furniture down to the truck. They seemed knowledgeable about how to shrink wrap some items and how to stack others, etc so we were happy with the beginnings of the move. But that's where our satisfaction ended. There were at least two times where the crew took 15-minute breaks in the middle of the move. That was against policy after speaking with the Scott, the owner. The move took 7 hours and 15 mins including 15 mins of travel time to our apartment and then 15 mins to our house. We didn't have a large amount of stuff and it didn't even fill a medium sized truck, so the move took an inordinate amount of time. Scott did call us as the move was finishing and asked if we knew why the move took so long relative to our belongings and I had no answers besides the breaks. To help compensate, he did provide a 45-minute credit to our bill. But still, from a time perspective this move was on the longer side relative to our belongings (no couch, no appliances, etc). The part that was really bothersome was what we discovered the next day. As we unpacked our boxes of clothes, towels, etc all we could smell was cigarette smoke. Not sure if the guy who stayed in the truck to help coordinate the load smoked the whole time or that's what happened on the breaks, doesn't really matter. When we brought it up, unfortunately there was not even apology. All in all, I would not recommend Scott's movers. Pluses are they were punctual and knowledgeable about how to properly move our belongings. Minuses are the length of the move given our belongings and the smoke smell in our clothes.

    Two Men and a Truck

    Two Men and a Truck

    1.9
    (23 reviews)

    This review may be lengthy but please read it entirely. On May 5, 2026, Two Men and a Truck were…read morescheduled to packed up our house. Let me give you a little back story. All of the bedrooms that they were due to be moved had already been completely broken down. My husband made sure the all the beds had been taken a part prior to them getting there. My daughter's room was fully furnished with a queen bed, dresser, night stand and a TV stand. The guest room only had a queen fabric bed and our room had a king fabric adjustable bed and 2 night stands. Our den furniture is power recliner, loveseat and couch had not been taken apart. They did not pack anything else. My husband and I had already did the tedious work and moved it ourselves. The gentleman came in around 9 am. We went over paperwork and I signed for them to start. This took maybe 10 minutes. They began packing. I sat In the garage because I did not want to be in their way. What I noticed early on is that they were working as if they were working on their own dime meaning they acted as if they had all the time in the world. 1st broken item was my patio glass that was part of my outdoor furniture. The gentlemen came to get me and said he would take pictures and send it in. I then proceeded to clean up all the broken glass. He wrapped the outdoor furniture in plastic and continued to work. What I noticed them not do is not wrap any of my cream fabric furniture at all. I noticed this because I watched them take it to the truck and my question, "Are you going to wrap this?" There answer was yes once its on the truck. Next broken item was my outdoor granite patio table after it was loaded on the truck. Supposedly a picture was taken and sent to the supervisor. They continued to pack the truck and my husband noticed them taking breaks. Now our estimate was for 4-5 hours. Long story short, they were suppose to be done around 2 o'clock. It took them so long that my husband and I started helping them move stuff. They finished packing around 4 and then they were driving our furniture 5 miles down the road to our storage. They went to the wrong storage and it took more time to get there. We spent way too much money for something that should have been a smooth move and cost effective . After speaking to someone in charge he asked that I not write a review and they would see what that could do to help. The bill ended up being 1600.00 and they returned 180.00 9 days later. I wouldn't recommend.

    We had a great experience with Two Men and a Truck. The crew called to let me know they were about…read more10-15 minutes away and even arrived a few minutes early. They were professional and I felt went above and beyond my expectations. Their rate was competitive and were very fair with their pricing and rates. I would recommend and hire them again.

    Safe Ship

    Safe Ship

    2.8
    (9 reviews)

    This store has the most wonderful employees. I own a local business and have my P.O. Box with the…read morestore. I know the owners well and all that work there. I am there daily and they not only send my packages which are pre labeled and they make nothing off of, but say absolutely amazing encouraging remarks of how my business, soon to be an S Corp with multiple LLCs beneath it, is doing, but know my name. I am warmly greeted. I often see the not so kind customers they have, but they keep a great atmosphere and I look forward to my daily trip there. I buy boxes hundreds at a time, and put in so much effort in helping my business thrive in these tough times. Jason Turner, Owner of Numis LLC Www.numiscoinandstampprotection.com Www.numisaviation.com

    Review is up I was…read morerecently scammed out of nearly three thousand dollars after entering a contract with SafeShip. I contracted them for a cross-country move because they quoted me an impressively low rate. I was wary that the price was too good to be true, but the sales rep assured me that my deposit would be fully refunded if I experienced any lack of support. After persistent follow-up and repeated reassurances from the sales rep, I decided to give them a chance. Once I paid the deposit and signed the contract, communication completely stopped. I could not reach my sales rep, or anyone else at the company, over the following weeks to answer basic questions, including confirming a date for my move, which was quickly approaching. Despite their failure to return my calls or contact me to confirm logistics, my credit card company was unable to reimburse me because the contract is written to protect their business and does not clearly address communication requirements. After weeks of no response from SafeShip, I was forced to book another moving company, and I am now pursuing recovery of my deposit through small claims court. When I investigated their business after the fact, I found a large number of similar complaints, including reports filed with the BBB. I strongly recommend reviewing customer feedback across platforms before considering SafeShip, as they have a well-documented history of scamming customers.

    Extra Space Storage - selfstorage - Updated June 2026

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