On Feb 3rd, 2026 I hired two men and a truck. I had actually hired them previously but the closing…read moreon my new place was delayed. I was told that the hourly rate would be more then originally quoted but have never received my bill to know just exactly how much I was charged per hour. I had more furniture then originally anticipated and I accept that as a failure on my part. These men wrapped almost every item of furniture yet still managed to break stuff. One guy picked up my tool chest, after I stated that it was heavy, didn't wrap it just walked away. This item was badly broken upon inspection at the end of the move; I can only guess from being dropped. I did also have a small shoe shelf that a piece was missing from; with it being a plastic part I was unable to repair it. I've found many chips and broken parts in my stuff since, none that really effect functionality one such item is an antique custom built cabinet that is irreplaceable. These men, one in particular tried to push their way into doorways, causing damage to the corners and even took out a big piece of paint on my kitchen cuboard and a chunk from my counters; I hadn't even complained about that. I did however complain about the supervisor that showed up and took up the one guy that knew the mosts time for about 1/2 hour; I was fully charged for this time and quite frankly I want that money back! They never responded to my first correspondence and then tried to tell me to keep the toolbox for them to come and asses, but didn't send that email for over 2 weeks so it was long gone. Their sheer lack of accountability and excesive charges is why I filed a BBB complaint. Theyoffered a refund of 37.00 will cover my broken items and told me that I should have purchased additional insurance, EXCUSE ME!! I 've only asked that 1/2 hour credited back and reimbursment for the toolchest that I've had to purchase. I've filed a complaint, but that has gotten no where as they've not acknowledged it.

I left a good review previously unknowing what I would find when I unboxed my belongings. If I…read morecould leave a zero I would. This franchise located in Gainesville Florida moved me from Gainesville to Jacksonville and did what I thought was a good job initially. They put my things in a storage building and I'm just now getting them out seeing all of the damage that they did to my belongings. I paid extra for them to wrap pictures correctly and they were put in a box against each other scratching most of them. They also broke and scratched many pieces of my furniture. When speaking to the "manager" of the store he proceeded to tell me that I did the damages when moving from the storage building to my home. He had no regard for my belongings and made every excuse of why his workers did not do the damage. Run far away from this company they don't care about the customer.

Used A Step Above for a local delivery of out door furniture (from two different places) including…read morean extremely large, heavy concrete outdoor table. Very professional in their manner and handling of the items. Diligent in setup of the table to ensure done correctly. Would definitely use them again!

We have moved 4 times in last 3 years to assisted living both in Ocala area and N Carolina. The…read moreworst experience was Armstrong Movers who left us with unpacked boxes so as to catch their plane, This recent move we paid FL Pro $2,800. to pack and unpack (I found some unpacked boxes stacked in back of walk-in closets) they moved us across town to another assisted living apt. I packed up all our breakable antiques except 2 pieces of English art pottery. They were a 12" high Baby owl and a baby raccoon. I found them on the floor unwrapped with a bunch of pictures (we also have found the glass on some of them broke). The ears on the raccoon were chipped they allowed me $25. credit. Most of the power cables on printers, computer and lamps were pulled out and not packed with the device. They came back and found one of two I could not find. I found the last one today. They are very friendly but the young men are either poorly trained or do not care. Of course we find that in all lines of work nowadays.

terrible unprofessional charlatans. smashed tv then couldn't get hold of them to claim back. fee…read moreis never like advertised. they take so long packing it goes into over thousand by time job is done. left stuff there unprofessionally. mailbox full so can't call. don't ever use this is not a professional company

We had called multiple companies for quotes and Joe was not only the timeliest to respond, he has…read morethe best rates. We moved on Monday and it was so easy. They do an amazing job making sure the truck is loaded well and are quick with it(but mindful of your items). This was one of the best moves I have ever experienced. I will recommend to everyone I know.

In my life, I have moved 7 times. Twice on my own and five times by movers hired by my employer as…read morepart of a job assignment. I've had my share of good and bad moves and movers. Recently, I hired Quick Moves of Florida to move my household belongings. Prior to signing them up, I asked around and was surprised at the number of people who were so displeased with the movers they had used. Needless to say, this feedback worried me. I looked them up on YELP and saw that the comments were all good. I spoke to Michelle in the office and liked her explanation and decided to hire them. Move day was January 30th. They were scheduled to be at my door between 9-9:30am. At 8:30, I got a call from the lead guy, Joe, who said that they would be a little late. The two movers and their truck rolled up to my driveway at 10am. Joe Stingone introduced himself and his partner and we discussed what was about to happen. Then they got to work. They loaded my packed boxes and furniture. Both of them - Joe and Jonathan - were very nice and respectful. They were talkative and asking me relevant questions such as what stays and what goes. They used blankets to wrap most of the furniture (dressers, bookcases and some tables) so they would not get damaged in the move. They handled fragile items with care. I was amidst the whole time but not in their way nor micro-managing their work. The job was quick and efficient and finished earlier than I expected. Their fees are reasonable and not outlandish. I saw them do really good work - the best that I had seen to date. I highly recommend Quick Moves of Florida.

While this location has lots of trucks, they are NEVER open! I have made reservations here before…read moreand they aren't here to pick up the truck from and the last 4x during normal business hours I have been by there is no one there. Go anywhere but here

The procurement process was easy and the units are clean. I always look for scattering bugs while…read moreI'm there and have only seen 1 dead bug during our multiple visits. It's very easy getting items in and out with the provided carts and there is plenty of parking. We have had a great experience so far and highly recommend.

I chose the wrong week but ended up with the right representative. Vanessa from the Loretto…read morelocation went out of her way to make sure I get in my unit. The store manager from the Shad location was on vacation. Which I can understand from a working perspective, everyone needs a break. Instead of having me wait for store manager to come back and help me, she stepped up to the plate and knocked my problem out of the park. Thank you so much.

I could not be more pleased with the way my move was handed today. The movers arrived right on…read moretime and worked quickly but were sure to wrap and protect my furniture in the process. Because many of the items to be moved were new and still in shipping boxes, the move went quickly and as promised, the estimate was adjusted to reflect the hours worked. I would not hesitate to recommend this company.

I left a good review previously unknowing what I would find when I unboxed my belongings. If I…read morecould leave a zero I would. This franchise located in Gainesville Florida moved me from Gainesville to Jacksonville and did what I thought was a good job initially. They put my things in a storage building and I'm just now getting them out seeing all of the damage that they did to my belongings. I paid extra for them to wrap pictures correctly and they were put in a box against each other scratching most of them. They also broke and scratched many pieces of my furniture. When speaking to the "manager" of the store he proceeded to tell me that I did the damages when moving from the storage building to my home. He had no regard for my belongings and made every excuse of why his workers did not do the damage. Run far away from this company they don't care about the customer.

We had a great experience with Two Men and a Truck. The crew called to let me know they were about…read more10-15 minutes away and even arrived a few minutes early. They were professional and I felt went above and beyond my expectations. Their rate was competitive and were very fair with their pricing and rates. I would recommend and hire them again.

This review may be lengthy but please read it entirely. On May 5, 2026, Two Men and a Truck were…read morescheduled to packed up our house. Let me give you a little back story. All of the bedrooms that they were due to be moved had already been completely broken down. My husband made sure the all the beds had been taken a part prior to them getting there. My daughter's room was fully furnished with a queen bed, dresser, night stand and a TV stand. The guest room only had a queen fabric bed and our room had a king fabric adjustable bed and 2 night stands. Our den furniture is power recliner, loveseat and couch had not been taken apart. They did not pack anything else. My husband and I had already did the tedious work and moved it ourselves. The gentleman came in around 9 am. We went over paperwork and I signed for them to start. This took maybe 10 minutes. They began packing. I sat In the garage because I did not want to be in their way. What I noticed early on is that they were working as if they were working on their own dime meaning they acted as if they had all the time in the world. 1st broken item was my patio glass that was part of my outdoor furniture. The gentlemen came to get me and said he would take pictures and send it in. I then proceeded to clean up all the broken glass. He wrapped the outdoor furniture in plastic and continued to work. What I noticed them not do is not wrap any of my cream fabric furniture at all. I noticed this because I watched them take it to the truck and my question, "Are you going to wrap this?" There answer was yes once its on the truck. Next broken item was my outdoor granite patio table after it was loaded on the truck. Supposedly a picture was taken and sent to the supervisor. They continued to pack the truck and my husband noticed them taking breaks. Now our estimate was for 4-5 hours. Long story short, they were suppose to be done around 2 o'clock. It took them so long that my husband and I started helping them move stuff. They finished packing around 4 and then they were driving our furniture 5 miles down the road to our storage. They went to the wrong storage and it took more time to get there. We spent way too much money for something that should have been a smooth move and cost effective . After speaking to someone in charge he asked that I not write a review and they would see what that could do to help. The bill ended up being 1600.00 and they returned 180.00 9 days later. I wouldn't recommend.