This place is the absolute best for storage in the New Haven/ Yale area! Reasonably priced,…read moreamazing and helpful staff, easy access, and very secure. We kept our things here for a year while we looked for a house and we never had trouble accessing the unit or getting help when needed. They have tons of handcarts to assist with moving and supplies if you need them. If I ever need storage in New Haven, this needs to be your first and only stop! As a bonus, the music in the storage area is great ... added a great ambiance while packing and unpacking!

I fully rented a unit online. All I needed when going to the location with the access code for the…read morebuilding and to be able to put my lock on the storage unit. It took over 2 hours of waiting to get this completed, they have too little help working at the facility !!

Took the storage unit in May through August for my college student. Guy was excellent to deal with…read moreand the climate controlled unit was ideal. Very close to campus, everything was secure and felt safe with my son's belongings there. Would definitely rent another storage unit from them and highly recommend if you are in the West Haven area.

Staff at Keep-Safe have been terrific to work with--pleasant, knowledgeable, and responsive. The…read moreprocess of renting the unit couldn't have been easier. I was able to sign u.p for renter's insurance and even buy a lock on site. Billing and account management is straightforward on the Keep-Safe website. Prices are quite reasonable. And, finally, the facility is secure, clean, and easily accessible from the highway. I highly recommend them

Very professional and personable could not have asked for a better experience. Good communication…read moreby the office and the movers to let us know each step of the move. Jay and his guys could have not been more helpful during the actual move. Great guys.

Will consider editing this once move is hopefully completed tomorrow. I will be using a different…read moremoving company to get my stuff out of their storage unit. There is no self storage option by the way which Yelp seems not to know. 1. They accidentally double booked me. Innocent enough. Somehow it got lost in transit(??) that they were packing as well as moving. 2. I've moved multiple times with my same set of furniture and items and these were the slowest movers I've had by far. 3. They want to charge me $265 to "transport" my items from their warehouse in West Haven... onto the loading dock of their warehouse in West Haven. So basically $265 to be able to get my things back and have nothing to do with them ever again.

Gotta move stuff across apartments. This is the most convenient moving tool to Yale. Around $50 or…read moreso for a 10 ft truck. Gas is a bit off, but to avoid back and forth just gotta fill it up. I wouldn't recommend this place, but it's the only one available. Also we went back and forth a few times about brownie needed a 24 hour rent instead if 4 or so. Even after reconfirming that we needed 24 hours, they still lower it down and said there's nothing they could do...

Pick-up: After waiting 10 minutes waiting at the desk for a clerk, paperwork was easy. Then clerk…read morejust said, "Here's your key. Your truck is parked somewhere outside." The van: Big blob of dried bird poop on the windshield. Muddy footprints on the mat. The window crank came off in my hand. Drop-off: Building had a big sign "Equipment Return Here. Wait with equipment and an attendant will be out to assist you". After 15 minutes of waiting and honking the horn, I went inside to find the same clerk playing games on his phone in an empty office. "Why didn't you help me out there?" "Didn't know you were there. I was helping another customer." "Why does that big sign say 'Wait with equipment'? [shrug] "I don't know." This office is close to my home but from now on I'll be using Budget or Home Depot or Lowe's for my truck rentals.

I sold my property in Massachusetts and needed a storage unit for 9 months. Thanks to Mike and…read morePaul, my experience has been awesome. They are both so professional, polite and most helpful...not to mention, the personal touch of remembering my name. Recently, I needed to down size my unit and Mike was extremely knowledgeable in helping me decide on the unit size. This facility is very clean and safe. I will definitely recommend it to anyone looking for a storage. Thank you Mike and Paul...you are the BEST!

Tanya helped me after hours even when customer service couldn't help me out. She came in just at…read morethe right time and took care of the issue I was having. She went above and beyond! Demonstrating work even after hours of operations.

I want to thank Carla and Bob who have been exceptional in customer service at Self Storage of…read moreBranford. They are kind, professional, helpful and accommodating. And the storage is clean and very well kept. I highly recommend this company. They are excellent and I give them 10 's. Thank you all!

From the owner: Self Storage of Branford is a state-of-the-art self storage facility in every way. We have…read moreacclaimed service, offer affordable storage unit pricing, top-notch security at our storage facility and much, much more. Stop by today for business and personal storage solutions. We look forward to meeting you!

WORST EXPERIENCE EVER! Do NOT recommend. Not only were my items ruined with mold once I removed…read moreeverything out of storage, there were all mice droppings. One week later 78.60 was taken out of my account UNAUTHORIZED. I call a supervisor named Joanne who completely lies to me and tells me "it's auto pay, it's your new bill, blah blah" I just paid them 270.00 less than a month ago. I filed an insurance claim and would NEVER use them again, primarily because of the disgusting customer service Joann provided.

I had a pleasant visit at this storage place and Gisette was so wonderful. I told her what I needed…read moreand she showed me a unit that would work for me Also I didn't want to spend too much and she told me about the specials and helped me pick what worked for me. Gisette was very kind and very patient and I was satisfied with the size and price of my unit.