This place is the absolute best for storage in the New Haven/ Yale area! Reasonably priced,…read moreamazing and helpful staff, easy access, and very secure. We kept our things here for a year while we looked for a house and we never had trouble accessing the unit or getting help when needed. They have tons of handcarts to assist with moving and supplies if you need them. If I ever need storage in New Haven, this needs to be your first and only stop! As a bonus, the music in the storage area is great ... added a great ambiance while packing and unpacking!

Mouse infestation and they tried to charge me for something that this infestation destroyed, that I…read morewould've otherwise had someone come pick up to purchase. They claimed I left it in my storage unit (which wasn't true), and charged me for another month. The manager is nice, but this was unacceptable.

Took the storage unit in May through August for my college student. Guy was excellent to deal with…read moreand the climate controlled unit was ideal. Very close to campus, everything was secure and felt safe with my son's belongings there. Would definitely rent another storage unit from them and highly recommend if you are in the West Haven area.

Staff at Keep-Safe have been terrific to work with--pleasant, knowledgeable, and responsive. The…read moreprocess of renting the unit couldn't have been easier. I was able to sign u.p for renter's insurance and even buy a lock on site. Billing and account management is straightforward on the Keep-Safe website. Prices are quite reasonable. And, finally, the facility is secure, clean, and easily accessible from the highway. I highly recommend them

6 months in rent is raised 100$. No call. Make sure you read all the fine print in the lease....read more

From the owner: Unlock the space you’ve always needed with our Storage Units in East Haven, CT! A blend of…read moreaffordable indoor storage spaces and practical drive-up options makes us a seamless extension of your home. Whether you’re stashing away collectibles or transitioning between spaces, our storage units offer both flexibility and reliability.

Moved me out of state so they picked up one day and delivered the next day. Booking was very easy -…read morecould do it all online and via email though when I did call I was able to speak to a human. They were on time. The price was very reasonable ESPECIALLY compared to the non local Companies that my job recommended that would have taken days to deliver my stuff. The guys worked hard and none of my stuff was broken or lost. They strapped my pictures and fragile Boxes in the truck and shrink wrapped my furniture.

I was excited about using this company but it was a very incomplete move. It seemed like they had a…read moreschedule to keep because they loaded things up quickly but they sealed up their truck as I noticed things not taken. It ended up that quite a few things were left that I had to end up moving myself the rest of that weekend. Very disappointed in this experience.

Gotta move stuff across apartments. This is the most convenient moving tool to Yale. Around $50 or…read moreso for a 10 ft truck. Gas is a bit off, but to avoid back and forth just gotta fill it up. I wouldn't recommend this place, but it's the only one available. Also we went back and forth a few times about brownie needed a 24 hour rent instead if 4 or so. Even after reconfirming that we needed 24 hours, they still lower it down and said there's nothing they could do...

Pick-up: After waiting 10 minutes waiting at the desk for a clerk, paperwork was easy. Then clerk…read morejust said, "Here's your key. Your truck is parked somewhere outside." The van: Big blob of dried bird poop on the windshield. Muddy footprints on the mat. The window crank came off in my hand. Drop-off: Building had a big sign "Equipment Return Here. Wait with equipment and an attendant will be out to assist you". After 15 minutes of waiting and honking the horn, I went inside to find the same clerk playing games on his phone in an empty office. "Why didn't you help me out there?" "Didn't know you were there. I was helping another customer." "Why does that big sign say 'Wait with equipment'? [shrug] "I don't know." This office is close to my home but from now on I'll be using Budget or Home Depot or Lowe's for my truck rentals.

Tanya helped me after hours even when customer service couldn't help me out. She came in just at…read morethe right time and took care of the issue I was having. She went above and beyond! Demonstrating work even after hours of operations.

At first this facility was great! But then I noticed an increase every 6 months, no warning, they…read morelured me in with a terrific rate, then bumped me up until I couldn't afford it!! I asked the employee why, she said " now they can get a better price for your unit, and they are trying to force you out, it's supply and demand"..well if that isn't the epitome of greed! Very disappointed!!

I want to thank Carla and Bob who have been exceptional in customer service at Self Storage of…read moreBranford. They are kind, professional, helpful and accommodating. And the storage is clean and very well kept. I highly recommend this company. They are excellent and I give them 10 's. Thank you all!

From the owner: Self Storage of Branford is a state-of-the-art self storage facility in every way. We have…read moreacclaimed service, offer affordable storage unit pricing, top-notch security at our storage facility and much, much more. Stop by today for business and personal storage solutions. We look forward to meeting you!

WORST EXPERIENCE EVER! Do NOT recommend. Not only were my items ruined with mold once I removed…read moreeverything out of storage, there were all mice droppings. One week later 78.60 was taken out of my account UNAUTHORIZED. I call a supervisor named Joanne who completely lies to me and tells me "it's auto pay, it's your new bill, blah blah" I just paid them 270.00 less than a month ago. I filed an insurance claim and would NEVER use them again, primarily because of the disgusting customer service Joann provided.

The young lady that works in the office has always been helpful. We are moving most of our stuff…read moreinto our new apartment and she helped me get a smaller unit. She also explained the next steps. I look forward to continuing to do business with you in the future.