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Extra Space Storage

1.0 (1 review)
Open • 8:00 am - 7:00 pm

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Self storage

Vehicle storage

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9 months ago

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All My Sons Moving & Storage

All My Sons Moving & Storage

1.5
(256 reviews)

I hired All My Sons to do a one-mile move of a really tall and heavy washer/dryer combo tower from…read morea first-floor condo to the basement of a house. I called the day before we needed to move it, and got lucky that they had a cancelation and could squeeze us in with 1 days notice. The unit was heavy and awkward and had to go down some steep stairs into a basement. The movers handled the job professionally and got the machine into the basement with no damage to the machine, the house, or themselves. That was quite an accomplishment!!! If I had one concern about All My Sons it's their failure to clearly communicate pricing and liability limitations. I was told that their minimum charge is 2 hours. It's actually 2 hours plus travel time. And, I wasn't told that their liability limitation is 60 cents per pound. That would have come out to $240 for a $1500 appliance -- definitely not enough to replace the appliance if something had happened. I might not have hired All My Sons if I'd seen this. We got lucky.

After a pleasant initial intake call, I decided not to use thaea movers. It was a price change…read moreafter I left a credit card deposit. All seemed fine when Chris said he understood. Today I get an email confirming my move and the $100 deposit. I was very clear about not moving forward so don't understand why this occurred. When I called back Santos said he would refund the deposit and cancel the booking. But I wouldnt truat this company now.

Logic Moving Company

Logic Moving Company

3.3
(9 reviews)

This company is one of the best we've ever contracted in 35 years in which we moved at least 15…read moretimes. We were moving to the DC area from New Haven and had a tight timeframe for moving. They were on time on moving day. Charles, the owner was very accommodating to our multiples requests. The staff was always nice and professional. Packing, loading and unloading times estimated by them were very accurate. Most importantly everything arrived to our new home in very good condition. The price was very reasonable and competitive. The quality of the supplies they used was excellent. It would be very hard to beat this team in quality, professionalism and price.

I'm very sad this poor review is necessary; I really wanted this to work out. But, I too, had a…read moresimilar experience as Cheryl and Mario. Charles the owner and his crew are super nice guys. They're awesome. I loved the idea of supporting a young local company working their butts off. And, that they did. They worked hard; it was a long day. But, if you're move is emptying a storage unit, or office equipment, or any space other than a household I'd say these are your guys. Strong, funny, relentlessly hard working, great attitude and commitment. What they are not is competent. If you want them to get near your household furniture and goods, I'm suggesting you find another company. My move did not go smoothly. In the end all of my items did eventually reach my new place but not in the first shot, nor on the same day. In a series of frustrating understandings/mistake what you agree to at one point in the day will not be what happens at another point in the day. All agreements seem to be fluid. When you ask, "what happened?" there's always a "well, such and such came up." Transparently obvious and behind every reason is: poor planning. Whatever Charles' crew thought would work, didn't work. To Charles' defense he did rely on information he received from his crew when he was off site, but the responsibility is still his to accept the crew's misinformation when it doesn't pan out. So, I get it, these are just things that happen and I'm still all for this small company. Our flat agreement of a rate got tossed in the trash; he's gonna pass on his financial errors to me. I say, "no, but I'll split it with you." What am I gonna do?; they still have a truckload of my stuff. I'm from the Midwest where a handshake and agreement is a rock solid bond, anything that's my fault is mine to eat. I'm a freelancer, too. If I misquote, or grossly underestimate, I do not go back to my client. That being said, now I want to mention the household. I have one mid-century piece that I pointed out that I wanted securely blanketed and taken care of and Charles showed up to personally wrap it himself. It travelled well and was unharmed. But then, Charles left. I discussed with his crew a couple of other vintage pieces to be packing-blanket wrapped, also. An Oak filing cabinet, a 1989 Stickley chair and stool, and a 150-year old Shaker rocking chair. They wrapped the filing cabinet and the Stickley chair. 2 out of 4. I watched the rocking chair come off the truck unwrapped at my new place and looked it over - it had one gouge but I wasn't sure if that was there before. Things stacked in the new space and got deep. It was about 11:00 pm and the crew still had a 3 hour drive back, so I did everything I could to tip them and get them on their way. I trusted that they would have told me if anything had been broken. That trust was a mistake. It was about 2 or 3 days later, getting through the stack, when I picked up the Stickley stool. It was broken. Google Stickley furniture and note the price and then note the build. They're built like tanks. I cannot possibly fathom what kind of force it would take to break that stool inside the truck.(see photo) When I asked Charles what he wanted to do about it, he texted, "...the movers confirmed it wasnt done by them and they confirmed before they left." Charles was lied to. Whoever took that stool off the truck made sure it was buried and not to be discovered until later. Charles has offered me $40 to repair the $700 stool. And, I agree with him, it can probably be repaired, but that's not how vintage stays vintage and retains it's worth. This isn't a stool from Ikea. This is an heirloom; it can only be sent back to Stickley to be repaired and that's gonna cost a fortune. I am the third reviewer to point out that Charles does not accept responsibility for his or his crew's errors. He's convinced he does, but, he doesn't. By offering $40 he can sleep at night believing that's integrity and stepping up - it's not. If Charles wishes to do households he should be able to look over a room and spot the Stickley, spot the Shaker, spot the mid-century, spot a real oriental rug, spot the maple and the oak, and tell the difference between Ikea and Henredon. He should be teaching his crew, too. In my experience, he does not have that knack. Now, if you think that I got what I paid for you'd be wrong. Charles' quote was in the range of all the others. I wanted to support him as a small, local business. And, again, I really liked the guy. I specifically said to him when we reviewed all my stuff, that I don't care about the money, I care about the items, so do it right. We agreed to a price and that was that. We both lost, but only one of us is culpable. I cannot recommend Logic for households.

CroMont Moving & Storage

CroMont Moving & Storage

4.3
(22 reviews)

Everything was smooth in the initial moving as well as excellent and responsive communication from…read moreAllen from start to finish. Moreover, my bed frame is a 17th century antique and difficult to assemble and dissemble. So when they left the first time, l discovered my headboard was loose, which surprised me as there was no such issue in my previous residence. So l informed Allen and within a week the fellows returned to Bloomfield, New Jersey all the way from Brooklyn and attempted to tighten the headboard with unfortunately less than great success, despite much effort. It didn't occur to me until they'd left that the rails must have been reversed so yet again the gentleman returned and spent at least 45 minutes to reverse the rails with much better results. Therefore, on a scale of 1-10, a la Spinal Tap, l rate them an 11 and will not only never use another company but will sing their praises until the day l die!

Do NOT use this company (CroMont or ESquare). They attempted to steal my money, after sending only…read moretwo movers and then claiming I had more items than I shared, which was untrue, they demanded I pay the full balance before starting the job (a process that is totally unlike any other moving company I have used). Nevertheless, I paid. And, once I paid they turned around left. Needless to say, I refused to be scammed, recorded them and called the police who assisted me in verifying they voided the payment. Go elsewhere.

Extra Space Storage - selfstorage - Updated July 2026

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