The management here is absolutely AWFUL. The lady who is the receptionist during the day is rude…read moreand nosy and makes it an unpleasant task to even come to my storage unit. Prices are high and HORRIBLE STAFF AND MANAGEMENT!!! Check out Public Storage this place is a joke!

The Blue Sky Storage in Grandview, MO, is excellent!! It is a beautiful facility and so incredibly…read moreclean. I understand why it's called the "Country Club of Storage!" And Cathy, the front desk manager is amazing! The movers I hired were not very efficient and as a result we were running late. Cathy went above and beyond to make sure my move in was successful! Thank you so much for your help.

This place is a joke !! The roads are bad and the vehicles here are vandalized glass everywhere…read more They tell you once price but twice a year they raise it so high it's not affordable to make you move out to rent it to another person ! Don't waist your time or your money

I purchased a unit 4x10 thinking it would fit all my stuff,unfortunately it did not. Thankfully for…read moreBecky and her great knowledge and helpfulness I was able to transfer to a larger size with ease. Thank u Becky again!

Great service from Dennis. Great prices, excited to have this worry so easily taken care offread more

The gentleman I spoke to was very personable and helpful. Took alot of stress of my shoulders with…read morehis knowledge and willingness to help!

Moving is stressful -- everyone feels vulnerable trusting all their valuable objects to one…read morecompany. As a person who moves frequently, often without a certain address on the other end when I move, I thought I'd found the perfect moving company in PODS. That was the first time I used them, so yes, it is possible for things to work, if you have nothing unusual and you obey their timing. My first move it was easy to accommodate their schedule so it felt great. That was Dec 2022 But in December 2025 I realized THAT is the PODS biz model -- PODS is in control, you will obey them or you will never see your stuff again -- and yes, a customer service advocate actually made that threat to me when I was in the midst of trying to work through scheduling that PODS could not handle. PODS took two weeks from my scheduling date to get my things to me, not what I hoped but I rolled with it. PODS scheduled the drop off but would not let me schedule the pick up of the empty POD until that happened, and when I did, learned they could not pick up the empty POD for two weeks and just expected that would be okay. It was not. Problems have solutions -- and they claim they are here to help make moving easy. This is where they lost me forevermore. Instead of solving the problem, the customer service agent flaunted how much she was paid to ensure that I figured out how to accommodate their schedule or they would sell my stuff. How's that for customer service? I had to hire a truck, pay three movers for four hours to unload the POD, drive to my apartment and unload. That should have been two movers for one hour and no truck. PODS refused any discount or compensation. When I filed a complaint they conveniently lost it so had to start over when I followed up.a month later. When they finally realized I wasn't going away, they allowed me to file the complaint again and set a timer to deny it three days later, refusing any further appeal. At no point was there any acknowledgment that their marketing lies create problems and that while some customers may be able to work around PODS and it feels okay, as I did the first time, but make no mistake, PODS was in control. When that doesn't work, they don't care, they don't have to, and they will let you know that. For lack of empathy, or anything resembling customer service when any little deviation occurs, PODS fails and should be avoided. If you have to work with them only do it by phone with a live agent and confirm every date and time and the limits of timing of each local franchiser. The online system does not work no matter how much they tell you it will. And there is no love between the national operation and the local franchisers -- and the local franchisers will tell you that IF you can talk to them, the national call centers tries to prevent that, but when they can't deliver a service as they couldn't for me, I got to go to the local spot and chat. I did that in two other locations when I needed to visit my POD and they all had nasty things to say about how the call centers handle customers. Also: I was told by one of the agents that PODS authorized a $50 accommodation fee and I laughed -- then she said -- but then it was taken off the account. That's when they allowed the second complaint. Even after further review nothing was offered, not even the courtesy $50. How many businesses can treat people like that and survive?

ZERO STARS!!! STAY AWAY FROM THIS COMPANY!!! No local number, no customer service. They will ignore…read morewhatever time you agree to and bring a pod whenever they feel like it. Terrible terrible terrible

Malachi and team did a great job. Very professional and helpful. He wrapped the furniture and took…read morecare with packing.

From the owner: We specialize in (Labor only moving and packing). We will relocate your belongings safely, timely…read moreand effectively for an affordable price.