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    Extra Space Storage

    3.0 (4 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    5 months ago

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    2 years ago

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    8 years ago

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    Top Dog Moving

    Top Dog Moving

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    Avoid This Company at All Costs They Allow Employees to Defecate in Your Home with NO Repercussions…read moreTHERE WAS NO TOILET PAPER IN THE BATHROOM. NO soap. I recently hired Top Dog for a move -- and it turned out to be the worst decision I've made all year. During the move, one of the movers entered my private bathroom without asking permission. He remained in there for several minutes, during which I was still being charged for his time. This was not only unprofessional but also a clear violation of boundaries. When I called the company to address the matter, the response was dismissive and unprofessional. The representative told me he "didn't see a problem" and compared the situation to letting a mover use his own bathroom. I explained that my bathroom had been professionally cleaned the day before -- and I had not even used it myself yet. I requested they arrange for it to be cleaned again, but my concern was brushed off. I was told they would "call back after speaking with the worker," but I never received any follow-up. No apology. No offer of resolution. No discount. Nothing. This company demonstrated a complete lack of respect for its customers and their property. Based on my experience, I strongly advise avoiding Top Dog for any moving needs.

    We are very glad we chose Top Dog to move us out of our 10x30 storage unit. My husband did his…read moreresearch over and over before choosing Top Dog Moving. He compared them with another local moving company but kept going back to Top Dog. He liked how they conducted business over the phone, sent him a quote via email and were very thorough explaining what to expect the day of our move. Our friends used them and had a great experience which was another reason for us using Top Dog. The price quoted was definitely excellent and better than the other moving company. They arrived on time to our storage unit and made sure to call giving us heads up when they were on their way. We had four strong young men who were very kind, friendly (definitely southern hospitality) and professional. They worked hard for us. Also they moved our things with great care and I can say nothing broke. Thank you very much...Kimon, Logan, Justin and Christian for ALL your hard work we truly appreciated it!! . Keep up the great work Top Dog as you'll definitely get our recommendations for movers. Lastly, all the young men were grateful for the tip we gave them. You guys ROCK!

    Midgard Self Storage

    Midgard Self Storage

    3.3
    (6 reviews)

    Do you expect a climate controlled facility to have a mold problem? This facility does. We moved…read morepristine wood furniture and items from my mother's estate in several years ago and this past year, white mold began to form on everything. It was so pervasive, covering and damaging all the antiques. Insurance did nothing and Midgard avoided any responsibility. No discount, no cleaning, just a constant price hike. This is a terrible company I would avoid storing anything with them. Just another large company with zero ethics and just looking to make money.

    I rent a unit from Midgard Self Storage in Cumming, Ga and am reviewing this business because…read morerecently I discovered the source of all the mold and mildew in my unit. As we continued to remove things from the unit we discovered all the water damage that evidently had been occurring over this time which in turn resulted in the mold all over my things. I have been paying for a climate controlled unit for three years and all the while the temperature, humidity, and dryness was not being controlled at all, but rather our stuff was being ruined while we continued to be charged more and more. If you have items at this storage facility located at 6075 Post Road, Cumming, Ga I advise you to go in and check the condition of your things before they are ruined as well. Edit: In response to the (Owner), Brittany H. I posted a truthful review on Yelp with pictures to explain the situation. In response to my review the (purported owner) responded with a request for me to contact the business to get help. Such a bogus move, as if you care! I reported this months ago and got NO HELP!! Don't try to put the onus on me, this is all on you! I've been on the phone for 45 minutes with one of your agents today. I've sent emails and pictures and I've sent texts with pictures. Stop acting as if you care!

    On The Move

    On The Move

    4.0
    (21 reviews)

    For the second time, my wife and I utilized the wonderful services of On The Move, moving company…read moreand had excellent results. I shopped around for various moving company quotes which ranged in under $1000 to over $4000. Primarily, I looked at 3 things to help in selecting a moving company: 1) Reviews 2) Price and 3) Location. As we were moving houses in-state (from Cumming to Duluth), it was important to find one that was not very far away. My wife and I made several smaller trips to the new house with boxes to help save on the costs. Pro Tip: - If you're able, consider moving smaller boxes by yourself piece by piece. This saves overall time on the day of move and their final quote. - I disassembled as much furniture as I could before they arrived. (bed frames, mirrors in boxes etc.)As such, the movers told me how grateful they were and also helped to lower the final costs a bit. Setting up the move: - Simple process of going to their website and submitting items needing moved. Since we had mostly the heavy bulky furniture, it made quoting process simple. - Once I narrowed down OTM, I made contact Lauren W. via phone who was very friendly and responsive. I informed her that I had an upright piano that I requested to be moved and she made sure to put in the work notes that the movers would need a piano dolly. - I paid a $150 deposit to "lock in" the date. Communication: - OTM movers were very responsive with keeping me updated with times of arrival and any questions answered. - They sent emails a few days before the move and the day before. They also called about an hour before they arrived to do a final confirmation. Day of Move: - On the day of the move, the crew (Joseph, Jayson, and Archie) showed up on time with their big box truck. - They greeted me then did a walk through to ensure they understood all the items needing moved. Once they understood, they went to work and started in. You could tell they were pros in how they communicated to each other with how they lifted and moved items. - From start to finish at the "old house" took about 2-3 hours. - I informed them that the piano had gotten damaged by other movers in the past and I did not want it to happen again. They made sure that it was handled with care, and it was. - After everything was moved to the truck and tied down, they did a final walk through with me to ensure they had not missed anything. - As it was getting close to lunch, Joseph communicated that they would be taking about an hour break and would meet me at the new house. - They arrived at the new house on time, then I told them where the furniture would need to go. They again started transporting the furniture. - 2 guys typically unloaded while the third assembled. - After everything was unloaded from the truck, I did a final walkthrough with Jayson to ensure everything was where it needed to be, no damage was present and if I needed them to readjust or remove anything. Costs: - While the quote was estimated between 850-950, the actual cost was 1331.69, which I felt was fair. - I paid with check and they lowered the overall cost a bit to wave processing fees if using a CC. Pros: - Joseph (crew chief), Jayson, and Karchie did a great job. They were friendly, enthusiastic, hard working, and communicated well. - They moved 2 heavy refrigerators at the "new house" when asked. - They appreciated that I had taken time to disassemble furniture beforehand and didn't have many boxes they had to pack or load. Cons: Minor complaints: these can be corrected by their crews being more aware of surroundings at customers houses. - They left used and empty tape rolls, soda bottles and trash in the rooms instead of cleaning them up. - After they had left for lunch, I did a walk-through at the "old house" and discovered one of them had forgotten to take their drill they used to assemble some furniture. They were glad when I gave it to them and seemed embarrassed that it had happened. Final thoughts: - OTM is a great company to have you help with your move. I felt the prices were fair and the workers they employed were great. - While we didn't run into serious issues (furniture damaged, personnel problems etc.) I'm confident that OTM upper leadership would not hesitate to make sure the problem was corrected and alleviated. - Another happy customer for OTM!

    Do not use these overs. We paid for full coverage and they left a LOT of my items IN MY OLD HOUSE!…read more Then they proceeded to damage expensive furniture including my bed, nightstand, crystal lamp, floor lamp, and desk among other items (14 in total). The items were severely damaged and they refused to replace them and instead insisted that they could be fixed and we could not make further claims after the repair. Extremely dishonest liars and we have an attorney who is filing a lawsuit again them probono for full damages!

    Extra Space Storage - selfstorage - Updated August 2026

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