I have been a customer since 2015 and i refuse to have packages delivered elsewhere. The customer…read moreservice is superb. Particularly Fernando, Jesus, Miguel, Daniel and Eli. They work so well in tandem ensuring that my packages are delivered and communicated to me. Thank you Box City for your continued support.

Updated Review: Eight days ago I was in this store having no prior experience of knowledge how…read moreparcel service worked. Today it arrived in Texas from California. I'll definitely send more out using USPS from your store.

Great selection and great customer service! They helped load my car and they give you a refund on…read moreunused boxes

great selection, fair prices. Staff was helpful and friendly. Just helped me find what I needed,…read moreno pressure or upsells. good stuff.

I was able to drop off a complete set of 17" wheels and tires, nothing else I needed to do. Dennis…read morewas so helpful, even helped me roll them to the back of the store with his bare hands. They custom boxed it to fit, I was able to provide my own labels for them to ship for me, and they arrived in perfect condition to Texas as you can see in my photo (note the protection of the face of the rims). Clear communication via phone and text, transparent and affordable pricing, thanks so much for saving me the headache!

Amazing place to get things boxed, packed and shipped! Great assortment of moving / packing boxes…read moreand supplies. Customer service is top notch and there is plenty of free parking. Lots of random items too; like tape, tissue paper, bubble wrap, jewelry boxes, moving blankets etc. Definitely stop by and check this place out. Looking for a certain size box??? They probably have it or can get it ordered. The Box Stop is the place for all your packing and shipping needs...

April 21, 2026 Our move from Whittier California to Las Vegas Nevada…read more Prodigy moving in storage company in Chatsworth moved from Whittier, CA 90604 to Las Vegas, NV 89138 first I want to say we received exceptional customer service . They went the extra mile very professional. It all started off a call for a quote, and I am speaking with Veronica sales representative, who reached out to provide me a quote. She had the most upmost professionalism provided us. Excellent customer service and the quote could not be beat. We receive VIP Treatment. Victoria was very understanding of the timeframe that kept changing. She went the extra mile exceeded our expectations. We receive an appointment time with one of the team members video chat he provided us with excellent customer service. We went over all the different items that we plan on taking with us. We were Well, prepared, packed and organize. When the movers arrived on April There were five team members, one for men, Fernando, and his team. Everyone was kind polite, nice super helpful. They took very well care of us. I felt like this is how customer service should be with every company. They even want the extra mile. To move a few things onto the curb for Us for both trash pick up I appreciate it Fernando and his team they got everything taken care of the truck pack in 2 1/2 hours or so. Very well oiled machine everything packed they headed to Vegas met with them the next morning at the storage unit With two guys again, Fernando and his teammate got us taken care of the storage loaded in a timely manner. I would highly recommend this company to anyone don't reach out to any other company. You will be very satisfied and happy that you reached out to prodigy moving in storage. We went with this Chatsworth location on a recommendation from our real estate agent, Who had other clients that use prodigy moving in storage and we're very happy and satisfied with their service. Excellent crew very organized Thank you team for providing us. Excellent customer service from the first phone call Box delivered to our storage unit we appreciate you so much thank you Keep up the great work that you're doing team at prodigy moving in storage.

Excellent company. Extremely responsive. Fair prices. I…read morehighly recommend you try them. They're very flexible. Or price structure is very reasonable. Are the project a smaller big they have a dedicated team to help get what you need done. If you're looking for movers give prodigy a chance.

They have every size box you could need along with all the supplies. They have a rewards program so…read moreyou can also earn discounts towards future purchases. The staff is incredibly helpful.

Everyone's super helpful and they carry just about any box size you need. The prices are good.read more

Every time I come to this UPS Store, I'm greeted with kindness and a genuine smile. Polin…read moreconsistently goes above and beyond to make customers feel welcome. She is patient, attentive, and always willing to help. The store is exceptionally clean, organized, and inviting, creating a great experience from the moment you walk in. It's rare to find such outstanding customer service these days, and that's why I keep coming back. Thank you, Polin, for your dedication and for making every visit enjoyable. Highly recommended!

My daughter shipped a package from here to Canada (small gift). Clearly the paperwork was not…read morefilled out correctly as about a week later we were told by UPS that we needed to fill out custom forms. We did and returned them, but the package still was never delivered (it actually was sent to a similar address blocks from us, but that is another story). Where this store failed - UPS won't resolve the issue and return the shipping fee unless we go through the store. But despite calling multiple times, no one ever returns the call. The manager is always "busy" or "out". So we have a package that was handled incorrectly, never delivered, and we are still out over $50 for the shipment.

Melissa provided the worst kind of service an employee can provide. We simply asked to clarify the…read morecharges and she became rude, aggressive and dismissive. When we asked to clarify her answers were "did you get a receipt?!?" - we were trying to get clarification and she started yelling to other customers "do you need help? I'll be right with you" basically dismissing our questions. We went inside and the guy behind the counter clarified and was polite. She is Just such a bad representation for U-Haul. Angry, and rude!

It could be quick and easy if the self pick up feature actually worked! Glad we had a reservation…read moreas we got there and there were only a few trucks left. Heard someone just trying to walk in without a reservation and they were turned away. Once we were helped though process moved quickly so we could drive off.

Horrible service. If you can avoid at all cost. I had then pick up my stuff in California and was…read moredelivered to Texas. First, they hiked the price when they were delivering my stuff. Said they wouldn't unload and complained about how tired they were from driving. That's your job! How is that my fault. Second, my refrigerator's doors were removed in California in order to make it fit through the door as well as my recliner. When they were unloading here in Texas , I noticed they weren't even trying to put them back together, I asked "who's putting my stuff back together? They all gave a blank Stare and said we don't even carry tools. Their customer support was rude and told me "put guys don't disassemble things" once I told her I had pictures of their guys doing it. Her story changed. Then it was "well. We'll disassemble but we don't put back together." When I asked where in the contract does show that they can't or cannot do that she said that she was going to call the foreman who did the pick up in California and then get back to me. It's been hours and I still haven't gotten a reply. This is horrible horrible company. You have a better chance of getting your stuff from point A point B by yourself Over due update. Spoke to a few mangers, one being Briam Reyes and they did manage to get someone back the next day to put my refrigerator back together. So far it's been working properly (1 week later). They are currently working on making everything right so I do appreciate that. Due to that I will increase my rating to 3 stars. Hopefully they correct the mistakes. I do recommend making sure all customer service reps are aware of their policies seeing how the lady I spoke to didn't seem to know them.

Moved from CA to MN and was originally told it would take a total of seven days! Everything was…read morepacked on 3/31/26 and not delivered until 5/21/26 and then only after NUMEROUS phone calls. I was told they would deliver it right away if I wanted to pay another $1,500!!! When finally delivered, they had lost my brand new mattress!!!

Just wanted to leave a review because we had the best experience renting our storage unit here at…read morethis location. Ray was very helpful, informative and thorough. He explained everything clearly. He was super nice and has amazing customer service skills. We appreciate him helping us. I would recommend this location 100percent!

I cannot say enough about the level of service I received from both Brett and Ray. I have an…read moreexisting unit and was looking to get a smaller unit that was temperature controlled. I called in and Brett went over the sizes and cost of units and held a unit until I was able to come in to check it out. I was also in need of the truck that they offer. Brett made sure to hold the truck for me on short notice for our move which in turn gave me peace of mind in knowing that things were taken care of. When I came in to pick up the truck, I was warmly greeted by Ray and he walked me through the whole process. Everything was so streamlined. From start to finish which was such a relief especially when moving. At the end of the day, I returned the truck and there was Ray ensuring that I had a great experience. So grateful to both Brett and Ray.

Double the price and time of other companies in Los Angeles. Not saying they aren't good but be…read moreweary of them taking advantage of you for not doing more research.

UPDATE: How do you know a company cares? When the president of the company replies to your yelp…read morereview, and gets the issue resolved by the end of the day! Thank you so much Ross and crew!! I HIGHLY recommend Roadway Moving! The experience with Roadway started off great! They were attentive, and the personal care for our move was so nice. We loved our movers and they took amazing care of our belongings! UNTIL... the moving truck hit the gate at my boyfriends apartment building. At first they were great about it. Someone reached out and took all the information, reached out to the management company of the building etc. The management company sent a quote to Roadway for the damage, and we thought everything was in the works, and all would be taken care of. Well, its been over a month since our move, and after MANY emails, texts and phone calls we have not heard a PEEP from Roadway. This is unbelievably unprofessional, frustrating, and SO disappointing after the move itself was such a great experience. I am writing this review to hopefully get the attention of someone at Roadway, and get this taken care of immediately. Understandably the building wants to get this fixed, and supposedly someone from Roadway is suppose to come and asses the damage...but we have never heard from anyone. They are holding my boyfriends security deposit, and now I am afraid that if they get it fixed without roadways physical assessment of the damage, that roadway won't cover the damages at all and we will get stuck paying for it. THIS SUCKS. Time to step up Roadway! ....and step up they did! Great customer service!