While the coordination of our move was smooth and the movers themselves did an excellent job…read moreprofessional, detailed, and deserving of the generous gratuity we provided our overall experience with this company has been extremely disappointing. After the move, we discovered we were overcharged by $1,385. Since September, we have reached out multiple times by phone and email to address the discrepancy. We reviewed the quote line by line and clearly demonstrated the overcharge, yet the company has refused to issue a refund or even acknowledge the error in a meaningful way. It's unfortunate, because the moving team on-site was outstanding. However, the owner and office staff have been unresponsive, unhelpful, and unwilling to resolve a clear billing mistake. Their lack of accountability has overshadowed what could have been a positive experience. I would strongly caution anyone considering this company while the movers are great, the management and billing practices leave a lot to be desired.

RIPS OFF THE ELDERLY!! Sept. 2026. My 80+ year old parents were overcharged by $400 based off of…read morethe estimate provided. Bill the salesman was great, Tom the owner was professional during estimate. The actual moving crew was awesome. Jen the person who was in charge of billing was rude and will not return calls (5 messages left). Message to the owner Tom has also been ignored.

Excellent Moving Company!…read more I highly recommend this moving company! Their prices are very reasonable, the service is excellent, and the team is professional, friendly, and reliable. I've used them twice now, and both experiences have been great. They handled everything with care and made the moving process smooth and stress-free. If you're looking for a moving company with good prices and outstanding service, I definitely recommend them. I would absolutely use them again!

If u are looking to move I highly highly recommend these guys…read more A team of three showed up to help us move they were very professional, hard workers and did not stop until we were fully satisfied and were very cool guys to talk to, plus they are very affordable Actually 5 stars is not enough I would give them a 10/10 stars Thanks again guys u Guys Rocked It!!

I had a great experience with Joe and Jimmy! Our move went so smoothly and they were extremely nice…read moreand helpful!!

I worked with Joe and Al during my relocation from Chicago to Cleveland. I was in a top floor unit…read morein a three floor walk up, and they did an excellent job conducting a move with two people that was really a job for three people. They both took great care to make sure my items were protected when loading out of my apartment and onto the truck and even helped me pack many items that I hadn't packed by the time they arrived. If ever do another long distance move again, I would love to work with both of them again. Kourtnea Stevenson

Great moving company, reasonable price. The team consists of hardworking individuals and very…read moreefficient overall. Would hire again!

From the owner: Local moving service in Chicago and suburbs. Great rates and excellent quality! Once you book with…read moreus, we fully commit to providing an outstanding service.

The process to get an estimate was pretty seamless and easy. Within minutes of submitting the…read morerequest I got a message accompanied by a request to call with questions. I was able to secure the services and the movers arrived within a couple of hours. The staff were very professional and efficient in handling the 2 large pieces of furniture from the 2nd floor to the exterior of the house as requested. The owner did a walkthrough with me to confirm that there were no adverse events on the property. The cost was reasonable. The reason why 5 stars is not being given is it would have been ideal for the movers to have knowledge about the local jurisdiction requirements as it relates to removal of bulk items.

Scammers! Do NOT use! I hired them through UHaul on 7/26 to move my senior mom. I paid for 3 works…read morefor 6 hours. The man on the phone prided himself saying they never leave job unfinished. Would even come back next day if needed. They said someone would come out morning of to the new and old place to check out. They arrived 2 hours late after 3 calls asking where they were. They STOPPED after4 hours. They told me they would refund my money. They lied and kept all my money for a job they did NOT finish. I had to hire another truck to finish the job. I have called so many times. At first, they told me they had to call me back, but then they just stopped answering all my calls. They ignored my emails as well. They stole my money and left me to finish moving my senior mother on my own. Scammers, liars and thieves!

I just finished a full kitchen renovation and had zero clue how to set it up efficiently -- every…read morecabinet and drawer was a blank canvas. I'm so glad I called in the pros instead of winging it myself. They walked through the space, asked smart questions about my cooking habits and daily routines, and came up with a layout that actually makes sense. Pots and pans exactly where I reach for them, a pantry system that keeps everything visible, drawers that don't turn into junk catch-alls. It's the kind of organization you don't realize you need until you have it. On top of the great work, they were easy to communicate with and respected my timeline. I'd absolutely book them again for another space in my house.

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

Will 100% use this company again. They were about 30 min late which was expected since I had an…read moreafternoon slot. Once they showed up, they went right to work. Everything was brought down 2 flights of stairs and loaded into their truck within 30 minutes, and they even drove me to my new apartment. The whole move took less than 90 minutes and they charge by the hour, so this was by far the cheapest move I've hear of in Chicago - less than $200 without tip! The movers were very friendly :)

I went with this company because their rates were a bit more affordable than other moving…read morecompanies, I reached out to them and they were very responsive when setting up the appointment and calling the day before the move to confirm it. The day of the move they weren't so responsive, it was the weekend so I understand that the office wouldn't be open but I wasn't called or emailed on the day of the move for when they were arriving and we sat there expecting them to arrive between the hours they gave me,( kinda boring when you packed everything already). It wasn't until after the window of time they gave me that I got a call that they would be arriving late. I'm okay with them being late (I assume another move took longer than expected, understandable), but it would've been nice to have gotten a call at the beginning of the window to have some peace of mind that I wouldn't be getting stood up. We ended up postponing to the next day (it was getting late and it started pouring rain), and they called ahead of the appointment to let me know they were coming and arrived on time and the movers were very nice and efficient. I felt a lot better about the move and it went smoothly that day. In all, I had an okay experience, it would've been better if there was better communication on the day of the move.

Couldn't be more pleased with these movers. The crew worked together like a well oiled machine…read more Almost everything they moved was wrapped with a blanket and/or shrink wrap. Everything including fragile items arrived without a scratch. All the guys were super courteous and professional throughout the day. Cost was more than fair.

Service was amazing. The crew was polite, knowledgeable, professional. All was handled with extreme…read morecare. My move was the easiest I've had. Based on moving 5 times in the past 5 years, I would use Murphy Family Movers again and recommend them to all my friends.

We used Herder Movers for our local move this past weekend and they were great. They use long…read moretrailers instead of moving trucks -which makes a lot of sense when you think about it-very maneuverable and spacious. All four guys were very respectful of our property and man, did they haul ass-4 hours total and they charged much less than the actual quote. Everything accounted for, nothing broken, very efficient service. I highly recommend-they took the stress out if a very stressful process.

Great company to work with! We've used Herder Movers a few…read moretimes. Highly recommend them!

I got quotes from a bunch of moving companies. Allstate was the best as far as service pre move…read more They were clear on pricing and very easy to schedule. They were also cheaper than all the other companies. Day of, they came in prompt and wasted no time. I booked them for 2.5 hour min and had them move me out of my studio. I was out in an hour, which includes them breaking down my bed. They set up my bed and also unloaded everything in about 2hrs. They were not like cheap cheap ($500) but they were cheaper comparably by a couple bucks and were beyond professional, nice, and just really amazing. Cannot recommend highly enough.

1 Star Very…read moredisappointing experience. My original estimate was $6,225, and I ultimately paid $8,100 for my move. Despite paying for a full packing and white-glove moving service, multiple valuable belongings were damaged while in the company's care, including a 65-inch TV, a 55-inch TV, my mattress, a marble side table, a patio chair, and a rug. One of the most concerning examples is my mattress, which was delivered folded in half. I have included a photo showing its condition upon delivery. The white-glove service was also not completed as promised. The movers disassembled my bed but did not reassemble it upon delivery, even though reassembly was included in the service I purchased. I had to hire and pay a TaskRabbit professional to assemble it myself. I have been working with the company on my damage claim since July 20. They have received photographs and videos documenting everything. The company is relying on the $0.60-per-pound valuation provision in the contract. I understand that provision is included in the agreement, but given the number of items damaged while in their care, I find the outcome extremely disappointing. Their Claims Department initially offered $124, then increased it to $275, and their final offer is now $325. After paying $8,100 for the move and dealing with multiple damaged belongings and incomplete white-glove service, I do not consider $325 a reasonable resolution. I gave the company more than a month to resolve this directly and in good faith. Unfortunately, I am very disappointed with how the claim has been handled and would not use this company again or recommend them to others.