We hired Two Men and a Truck to move a very heavy sleeper sofa from our first-floor apartment to…read moreour third floor. We assumed a professional moving company would arrive with basic equipment (straps, harnesses, or moving aids) and the know-how to move large furniture. They did not. The three movers were kind and polite, and this review is not meant as a criticism of them personally. However, they were clearly unprepared for the job. No measurements were taken, no equipment was used, and they appeared unfamiliar with basic techniques like angling furniture through doorways. This was frustrating, especially since the couch had previously been delivered through the same doors without issue. When the crew struggled and stopped, they called their manager, Brandon. Based on what we were seeing, my husband honestly said it wasn't going to work with this crew. Despite the fact that nothing was moved, we were charged $190. After the movers left, my husband contacted Brandon to discuss the situation. Brandon was rude, dismissive, and unwilling to take responsibility. When my husband pointed out that no measurements had been taken, Brandon responded, "Well how are they going to know if it will fit until they try?" despite the fact that using a tape measure is a basic, professional step that was never attempted. Brandon refused any refund or partial credit. We are out nearly $200 because Two Men and a Truck sent an unprepared crew and then backed that up with poor customer service. If you are moving anything more complicated than boxes, think carefully before hiring this company. We strongly encourage the owners to consider additional customer service training for Brandon. His behavior showed no professionalism, accountability, or interest in finding a fair solution. If he is an owner, that is even more concerning.

I had been working to pack up my home that I was sellling to downsize and move into an apartment…read morefor over a year. Being elderly With several ongoing health conditions, this move was already causing me a great deal of stress. A rep from the company came and evaluated the scope of the job I was asking. He brought me out some flat screen protective boxes for my TV's. i had explained that I needed them to take a portion of things from the basement to a local storage unit. Another section of the basement was to be left alone as it was being given for donation . My garage was quiet full and then I had the inside off the housel. This gentlemen told me he was going to have to readjust my quote down because it was not as bad as he had expected. After 6 men and two moving trucks came on moving day and I tried to give them some direction, I was met with resistance and was told they would not take items to two locations. I had t`o` choose where to go. (I was never told this at any time in evaluating this co for the job). So I said okay9 I would work on getting storage items moved another day and they could just start loading up the garage A am a serious crafter and have a lot o money invested in craft supplies. I wanted this part of the garage packed together to go into a second bedroom for a craft room. The rest would go to the apartment First I was told I would have to leave my mounted TV because they were not allowed to remove this. (then why did the man who came to my home bring me two protected boxes that I was charged for). So while they started on the craft section of the garage (which I had asked them to keep this section divided as much as possible. While they started I went to the back bedroom and f was trying to finish up my master bedroom. After a period of time two of these men came to me and said they could not put another thing on the "truck" as it was full. my garage was still 2/3bfull and the inside of the house Had not been done. The second truck lay emoth. They told me that my apartment would not hold another item. That's when I discovered that while I was out back they took it amongst themselves to load both sides of the basement (the section that was going to storage and the good sized area that was being donated) on the truck at the same time as they had loaded the craft items in the garage. They refused to load anything further into the second truck. But I was going at the end of this day to live in my new apartment. So with much resistance and telling them that they would load my bed or someone was going to be "hurt" an dirt wasn't going to be me, they did load my bed, after they carelessly discarded items in my bedroom.. I was lived and asked why they had loaded the items from the basement when they had told me no. One guy said that they were trying to help me out. He had not helped me he had just created a hell of a mess for me. And one guy said "you can't expect us to go through all that stuff and separate it out". By the time I got to my apartment, I was a total wreck. I had to call on two neighbor friends to help me get items to live on, few changes of clothing, few dishes, bathroom items, which were mostly packed up. But they could not load any more on the trucks as they had decided what would fit into my apartment amidst themselves. I did write them a check for the amt they were requesting because I had 6 guys breathing down my neck and I was feeling intimidated But I was quiet upset with the entire experience. This was the move from hell. I have stopped payment on the check after stewing all weekend over the events of my move. I did call first thing Monday to file a formal complaint. I was told by their rep that he would speak to the crew and get back to me. It has been close to four weeks and I have heard nothing from them. Meanwhile I had to hire another crew to help me get out of the house urgently now, costing almost as much as what two men and a truck had charged me for the mess they had left me in. So now I have a lot of storage items And donation items in my apartment which I now have to get out to storage and go over to not the one, but two storage units Then there are a lot of things I needed for my apartment that now I have to get from storage to my apartment. I'm embarrassed and ashamed for your company that these men were allowed to come into my home and screw up this job so badly. You would think that out of the six guys, one would have had a brain.

SO grateful to Andrew for his help with our recent move. He was professional, responsive with…read morecommunication, flexible, easy going, gentle with our belongings, speedy, and all-around fantastic to work with! We appreciated his calm presence when we were feeling the stress of a move. And we were very impressed with his Tetris skills when packing the U-Haul. We will certainly be reaching out to Andrew again next time we need to move. Thank you, Andrew!

I had a great experience with Clean Cut Movers! On time, responsive, professional, hard working and…read morewent above and beyond when he figured out we'd have to get the couch into the second story window.. Highly recommend!

Amazing service from start to end. Very professional, organized and quick. Would definitely…read morerecommend them.

Our move with Exela went very smoothly. The guys on the crew were experienced, efficient, and…read moreprofessional at all times. The sleeper sofa and our large bed frame were expertly disassembled and reassembled in our new place. This moving company offered a lower-priced estimate than a couple of the other companies we consulted. We would definitely utilize their services again.

The best! So far, Alex and his team (so far I've worked with Alex, Andrew, Jamie, and Chris back in…read more2015) have moved me in and out of two apartments in two years. They are masters at this. Highly recommended! I won't use anyone else as long as they are around. They literally do not stop! Note: my review was originally posted in 2017 but for some reason it's gone so I'm posting again because these guys are amazing and deserve it!

Professional, efficient, quote was right in line with the final bill - these guys are as…read moreprofessional and as strong as can be. Made our move less stressful and highly recommend to anyone looking to move. Don't think twice, just go with the guys from Can't stop - best in the business!

Great place, a bit tired as far as upkeep but clean. So far so good on use and easy access. They…read morewill also work "a deal" with you if you ask. Just have to ask!

Joel was so helpful in understanding the system. The two units we rented were very clean. No smells…read moreat all in the facility and accommodating hours. I thought is was great if you have to store. We stored our goods for two years without incident!

AJAX Moving was amazing to work with…read more They went above and beyond in assisting with our two office moves. Everything went seamlessly and all our requests, even our "particular" ones were met. All our items were moved undamaged and put exactly where we asked them to be. The personal service was impeccable as the owner, Alex, was very communicative each step of the way, even at "off-hours" and was personally on-site whenever there was activity. The owner accepted any task we asked of him without making us feel as though we were inconveniencing him or his crew. They even happily mounted a TV on a wall of one of our offices. We are definitely fans and will use AJAX again anytime we open or close an office.

From the owner: AJAX MOVING, LLC is proud to be considered Boston's Premier Moving Company…read more Through our extensive moving experience, friendly & professional staff, and competitive prices, we promise you an extraordinary moving experience. Across Boston, across New England, or across the USA, count on AJAX MOVING, LLC to get you there! Contact us today for a quote!

On a crazy busy holiday weekend Harbor Moving took our same day request to help us make a move from…read moreMA to CT. They fit us into their tight schedule and made it happen with such professionalism and patience. I would recommend to anyone!! Thanks guys!!

From the owner: Harbor Moving & Storage has been providing professional moving services for Boston two decades, we…read morespecialize in commercial & residential moves we are you last minute moving expert, let us take the stress away, with more than 20 years of professional moving experience we are a top notch moving company our prices are competitive & reasonable our guys are heard working & professional with great manner all our movers are trained ,let us take the stress away by making moving stress free again

I LOVE THESE MOVERS!!!…read more I have used The Other Guys Moving Company twice. Once from Boston to Northern New Jersey (Spring 2015) and then again from Northern NJ to Western Massachusetts (late Spring 2018). In both moves The Other Guys has been nothing but efficient, cost-effective, kind, helpful, caring, and flexible. Jane in the office rocks! Their email response time is second to none. Plus, she fields and fielded so many last moment changes in the move from Boston to NJ, she deserves a medal. I recently needed additional documentation to have my employer cove some costs and all materials were sent over immediately, even though my move was a while ago. In the most recent Northern NJ to Western MA, happened very fast and had a tight timeline. Julius and his team were able to help. I did not think they would even be interested in a move that required them to start in NJ, but thankfully, they were. Their quote was spot on and thorough, included toll estimates, mileage, materials, time, and more. Many other companies left out tolls and materials fees. Plus, it was much cheaper than some options in NJ (those NJ movers were BANANAS). They kept me updated the way down to NJ and throughout the drive north. When we got to the final destination in Western Mass, Julius made sure we saw the scratches on the hardwood, right under where we were placing our bed, left by previous tenants to ensure our landlord did not charge us. Each move, I had nothing damaged and everything was handled with great care and respect. I cannot recommend this company enough.

I'm a film producer and I hired Exela Movers to help move some furniture and equipment in and out…read moreof a large 7th floor office space, all under a tight timeline and precise schedule. I can't say enough about how great Alexe and the Exela team were. They were super personable, responsive, helpful and diligent in their work. They took great care of our stuff and it was a pleasure to have them on our shoot for the day. Felt like old friends at the end. If you need a great moving company, look no further. Exela is truly a local small business built by a bunch of hard working, nice people!

Game changer!! Teamwork, fast, professional and on time. Don't waste your time to do it. Let the…read moreclutter do it.!!!

Awful after getting sold to Iron Mountain. The great people of Clutter at the ground level are what…read moremade Clutter great, and they either got rid of them or really hurt their ability to do their job well. Extremely poor experience that was only rescued by the dedication of the guy on the ground sent out to help me, Tre.

TWO VIOLENT MEN and a TRUCK, is this what a professional moving company looks like??? Not only did…read moreI have violence during my move but the movers broke a bunch of my furniture too , what's worse is the company wants to charge me overtime for the move because they had to replace the two violent movers. Overall poor experience , company will only pay for my damaged property if I pay their overtime and extra time needed to finish my move because they couldn't send people who are clearly not trained well Stoughton Massachusetts, literally trying to steal from you for poor service https://jumpshare.com/s/xUUkxB4rxv2X0anlSRht GIF of what I am paying overtime for

ROBBED - My wife and I hired them in September 2024. Everything went smoothly and the guys were…read morenice, but then after they left we noticed money was missing from my wife's purse. Also missing were a bunch of collector video games totaling probably $500+ that one of the employees had asked about buying from me when he was loading that box into the truck. I told him 'maybe' when he asked so he just STOLE them from me. We followed up with the GM, Dan Gentile, twice letting them know what happened and never heard back, then got too caught up with life to keep following up. Would give negative stars if I could - thieves with 0 accountability.