Great facility - clean, safe & organized. Kathy is extremely…read morewarm, welcoming & helpful. Highly recommended!!

HOYL PRICE GOUGING. What you start off paying is not at all the reality. We started off paying 100…read moreand now it's 178.

(Store 0892) - I highly recommend this facility. It's very clean, heated, and secure with plenty…read moreof storage size options. What sold me was how easy it was to work with them, Bill and Jeremy specifically. I went to visit others, who were a bit ehhh, and didn't really seem to care. Bill and Jeremy were knowledgeable, fun to work with, and made the difference. They took the time to know my needs, then educate and inform me on what should work best. ...And they play good music in the office too. :)

Beware of the Bait and Switch. The manager told me they raise the rent after a few months, but to…read morecall her and she would help me take care of it. She could help me, but the main office would not...so call her directly. After 2 months, they increased my rent by 25%. I called and she said she couldn't help...and that her hands were tied and that I am still paying well below market value. This is not true...absolutely not. Once they get you in, they know they have you stuck. Cost me $2K for movers to get my stuff in there, and they know I cannot just pick up and leave just yet. I will soon enough, but want others to be aware before they trust this place.

While I don't currently have pictures, I have been using this storage facility since before extra…read morespace bought it. The absolute turnaround is magnificent. Everything is clean and everyone is friendly! I recently needed to upgrade the size of my storage unit and their manager, Marty made it extremely easy and convenient. We worked out a deal that gave me the most time to make the transition and also meet at the most affordable for myself and my family. If you are looking to find a storage facility I would absolutely recommend this one and this location specifically. But overall as a company I've seen and heard and experienced nothing but the best from Extra Space! The facility is impeccably clean, convenient and the units themselves are spacious and they have something for everybody! Their hours of access are great and convenient as well. Honestly I can't say enough good things about them!

Great Service, clean. Indoor unloading. I helped my friend move in and it was really easy. Was with…read morehim through the whole process.

Mike was the only person making sure the facility was running efficiently. So far my only positive…read morecustomer experience as well has been with Mike and one other young gentleman. If you can avoid having to deal with the other employees, you should be able to have a less stressful experience. They are very dismissive, untrained, and tend to give you attitude whenever you need help. I've recently have dealt with an infestation of moths in the unit as well. Upon entry of the building there were a variety of dead bugs in the hallways around certain unit doors. Like I've said, the place has gone downhill at an alarming rate since Mike has left. Never have I had an issue with this location until now.

Access & Security: 24/7 access is available with enrollment but the standard hours were more than…read moresufficient for us. All access is electronically controlled by PIN pads located throughout the building and each locker has a keyed padlock on it. Depending on your locker size you might get an individually monitored unit alarm, ours had it, smaller lockers might not. The entire building has tons of CCTV cameras located throughout and looks very secure against would be burglars. Cleanliness: Even the bathrooms are secured by PIN pad, if that doesn't tell you the place is kept extremely clean then I don't know what will. Everything is immaculate inside the building with the exception of some scuffs and scratches here and there from people recklessly careening through the halls with loading dollys. Price: I hear it already, I can hear the voices of people saying "that place is expensive" SHUT UP! You get what you pay for. If you want top tier storage with high security and climate control to guarantee that your sensitive vinyl record collection and high end computers stay safe during your move you're going to need a company like Safeguard. Bottom line: YOU GET WHAT YOU PAY FOR! Don't skimp on protecting your stuff if you have high value items. If you're just storing a bunch of boxes of clothes and general housewares you probably don't need a fancy storage provider with climate controlled indoor storage and can go for an outdoor locker. All that said, for what we were storing, records and high value computing and storage arrays along with a plethora of other sensitive electronics it was well worth the extra money knowing our stuff was safely stored under climate controlled lock and key. Location: It's right off the highway which makes it easy to get to with a large truck and their loading dock can accommodate most any truck you can throw at it. Loading Dock: An enclosed loading dock is a nice plus especially when it's suddenly started raining and you want to unload your truck into storage. Unloading dollies are provided and all were in good working order when I was there. Bottom Line: If you are looking for top notch storage this is your place. If you are storing low value items that don't need climate control then you might be better served elsewhere.

I found this company on Reddit and I'm glad I listened to the post. The move was seamless,…read moreorganized, and handled with great care. The three movers packed up my things with a lot of thought and efficiency. They also listened to what I wanted and how I preferred my belongings to be packed and delivered. I will definitely be using them again!

It was a complicated move with multiple pick up and drop off locations and in the middle of…read moreinclement weather, making moving conditions dangerous. They packed and moved everything quickly, no damage was done to the houses or items moved, everything arrived where it was supposed to end up. The movers were very nice and adapted to the tough weather conditions without complaints, they were on time and they are worth the price.

Rick and his staff are professional, courteous people. I am back for the summer and glad to know…read moreRick is still the manager. Great place to store anyth!

Rick was wonderful to work with, very accommodating and helpful! I highly recommended using this…read morelocation for secure storage.

We called a few places but when I called and spoke to Dave , I knew this was the place because he…read morewas very informative and there were no surprises. Everything he said that would happen on the phone did and even more. I had questions along the way and Dave literally responded to my texts in less than 5 minutes every time ! Communication and service was stellar. Don't waste your time calling the other guys ..... these guys are true professionals. Our move was flawless thanks to them. Highly highly recommended!

My boyfriend and I finally moved in together. He used PODS which was and still is a nightmare, and…read moreI used Mobile Storage Solutions. My experience was amazing compared to his. From the first call to start the process, Mobile storage Solutions accommodated my flexible schedule and they responded promptly to all questions along the way. Tony is the best, he can maneuver the pod remotely with precision. They make you feel like family. In short if you are looking to use a pod for storage or moving Mobile storage solutions is it!

Kimberly was very helpful and provided great information. The facility is very clean. The dock is…read morevery clean too.

5 stars for Kimberly at Storage MART in Buffalo Grove. The facility is pristine. Kimberly went…read moreabove and beyond to be sure we had what we needed. Had no idea what size we needed but she was spot on in her estimate. And even explained about downsizing as we were able to move our things out. We wanted controlled temperature storage and could not have made a better choice. We got personal service at its very best. We have never used storage before. We picked this particular facility mainly for location, but we were lucky to have found Kimberly and a top of the line facility. If you need a storage facility, give her a call. You will not be disappointed.

Avoid if you can…read more They act like they are doing you a favor by renting you equipment. Have had defective equipment rented a couple times. They still wanted to charge for the time it was down due tot their negligence. Last visit, needed a mini skid for 4 hours and would not allow it unless paid for all 24 hours as they don't have a working hour meter on it.

Visited the store last week and no one was wearing a mask behind the desk. I asked why and was told…read more"We decided we are not wearing masks" "Tired of people coming in and making fun of us" "We keep our distance from each other" Normally I would give this place 4 stars, but not after hearing that attitude. I will find somewhere else to go!